Chase will take coins, but only through specific channels and with conditions that vary by branch
Chase accepts coins at most branches, but they do not have to take them from you on the spot. Some branches have coin-counting machines on-site and will deposit coins directly into your account. Others will accept coins in rolls or bags but may require you to count and roll them yourself first. A few branches have stopped accepting loose coins altogether and will only take pre-rolled coins in standard paper wrappers.
The fastest way to find out what your specific branch does is to call ahead. Chase's policy allows individual branches discretion on how they handle coins, so two branches in the same city may have different procedures. If your branch does not accept coins, you have other options: coin-counting machines at grocery stores and laundromats, or mailing coins to a national coin dealer.
Key Takeaways
- Chase branches vary in whether they accept loose coins, pre-rolled coins, or both, so calling your branch first saves a wasted trip.
- If your branch has a coin-counting machine, you can deposit coins directly into your account without rolling them.
- If your branch requires pre-rolled coins, you will need to roll them yourself in standard paper wrappers before depositing.
- Grocery stores, laundromats, and some pharmacies have coin-counting machines that charge a percentage fee but work if your bank branch will not take coins.
- Some Chase branches have stopped accepting coins entirely due to staffing and processing costs, so do not assume your branch takes them.
How to learn about your Chase branch takes coins
Call your local Chase branch directly and ask whether they accept coins and in what form. Have your account number ready, but you do not need it to ask this question—any teller can answer it. Ask three specific things: whether they take loose coins, whether they take pre-rolled coins, and whether they have a coin-counting machine on-site.
If the branch says they do not take coins, ask if another Chase branch nearby does. Some branches in the same area have different equipment and policies. If no nearby Chase branch takes coins, you will need to use an alternative method to convert them to cash or deposit them.
Depositing coins with a coin-counting machine
If your Chase branch has a coin-counting machine (sometimes called a coin sorter or coin counter), you can pour loose coins directly into it. The machine counts and sorts the coins by denomination, then prints a receipt. You take that receipt to a teller, who deposits the amount into your account or gives you cash. This is the easiest method and requires no prep work on your part.
Not all Chase branches have these machines. Older branches and smaller locations are less likely to have them. If you are unsure, ask when you call. If your branch does have one, ask whether it is available during all business hours or only at certain times, since some machines are only staffed during peak hours.
Depositing pre-rolled coins
If your branch accepts pre-rolled coins but does not have a coin-counting machine, you will need to roll the coins yourself. Standard paper coin wrappers are available at most banks, office supply stores, and online. A standard roll contains 50 pennies, 40 nickels, 25 dimes, or 20 quarters. You can also buy plastic coin tubes that hold the same amounts.
Once you have rolled the coins, bring them to your branch during business hours and deposit them like you would cash or a check. Some branches will accept rolled coins at the drive-through; others require you to go inside. Ask when you call whether your branch takes rolled coins at the drive-through or only at the teller window.
What to do if your Chase branch will not take coins
If your branch has stopped accepting coins, you have several alternatives. Grocery stores like Safeway, Kroger, and Whole Foods often have coin-counting machines in the customer service area. These machines charge a fee—usually between 8 and 10 percent of the total—but they convert coins to cash or a gift card instantly. Laundromats and some pharmacies also have coin-counting machines, though the fee may be higher.
Another option is to use a mail-in coin service. Companies like Coinstar (which also operates the machines in stores) and other national coin dealers accept coins by mail. You pack your coins in a prepaid shipping box, mail it to them, and they deposit the money into your bank account or send you a check. The fee is typically 9 to 12 percent, but you avoid a trip to the store.
If you have a very large amount of coins, some coin dealers and numismatic shops will buy them at face value or slightly above, depending on the coins' condition and rarity. Search online for "coin dealer near me" to find local options.
Why some Chase branches no longer accept coins
Chase and other large banks have reduced coin acceptance at some branches because of staffing costs and processing time. Counting, rolling, and depositing coins takes longer than processing other forms of payment. During the COVID-19 pandemic, many branches temporarily stopped accepting coins due to supply chain disruptions and reduced staffing. Some branches never resumed the service.
This policy varies by region and branch size. Urban branches and those in high-traffic areas are more likely to have stopped accepting coins. Smaller branches and those in suburban or rural areas are more likely to still accept them. The policy is not set by Chase's national office; individual branch managers decide whether to accept coins based on their staffing and equipment.
Depositing coins through Chase mobile or online banking
Chase does not allow you to deposit coins through mobile check deposit or online banking. Mobile deposit works only for checks. If you want to deposit coins, you must do so in person at a branch or through a coin-counting machine at the branch.
This is a limitation across the banking industry—no major bank currently offers remote coin deposit. Coins require physical counting and verification, which cannot be done through a photo or digital image.
Frequently Asked Questions
Can I deposit coins at a Chase ATM?
No. Chase ATMs accept only cash deposits (bills) and checks. They do not have coin-counting or deposit capabilities. You must go inside the branch during business hours to deposit coins.
Do I need to roll coins before depositing them at Chase?
Only if your branch does not have a coin-counting machine. If the branch has a machine, you can pour loose coins directly into it. If it does not, ask whether they accept pre-rolled coins or loose coins. Some branches accept both; others accept only rolled coins.
What if I have a large amount of coins—like several hundred dollars?
Call your branch and let them know in advance. They may ask you to bring the coins in a bag or box rather than loose. Some branches will ask you to pre-roll them or use a coin-counting service first. Giving them notice prevents delays and ensures they have time to process the deposit.
Will Chase charge me a fee to deposit coins?
Chase does not charge a fee to deposit coins at the branch, whether they are loose or pre-rolled. However, if you use a third-party coin-counting machine (at a grocery store or laundromat), that service will charge a percentage fee.
Can I exchange coins for cash at Chase without depositing them to my account?
Yes, if you have a Chase account. You can bring coins to the branch and ask the teller to exchange them for cash or deposit them. If you do not have a Chase account, most branches will not exchange coins for you.