Chase branches keep different hours depending on location, day of the week, and whether it's a holiday
Chase does not publish a single opening time for all branches. Each location sets its own schedule, and many branches close earlier on weekends or stay open later on weekdays. The only way to know if your specific branch is open right now is to check the Chase website, call the branch directly, or use Google Maps.
If you need to handle banking today and your branch is closed, Chase offers alternatives: ATMs work 24/7, mobile banking and online transfers work anytime, and phone support is available during extended hours. Some Chase locations inside grocery stores or malls may have different hours than standalone branches.
Key Takeaways
- Chase branch hours vary by location and are not standardized across all branches.
- The fastest way to check if your branch is open is to search "Chase near me" on Google Maps or visit chase.com and use the branch locator.
- Chase ATMs are available 24/7 for withdrawals, deposits, and balance checks, even when the branch is closed.
- If you need to speak to someone today and your branch is closed, Chase phone support is available Monday through Friday from 8 a.m. to 9 p.m. ET and Saturday from 9 a.m. to 5 p.m. ET.
Finding your branch hours on Chase.com
Go to chase.com and click "Locations" or "Find a Branch" in the footer. Enter your zip code or city. The results will show each nearby branch with its full hours for today and the rest of the week. The page also displays whether the branch has a drive-through, ATM, or safe deposit box.
If you have the Chase mobile app, you can search for branches directly in the app under "Locations." The app will show hours, distance, and a map. This method is faster if you are already on your phone.
Using Google Maps to check branch status
Open Google Maps on your phone or computer and search "Chase near me" or "Chase Bank [your city]." The map will show all nearby branches with their current status — "Open now" or "Closed" appears at the top of each result. Click on a branch to see its full hours for today and the week ahead.
Google Maps also shows customer reviews and photos, which can help you confirm you are looking at the right location. If a branch shows as closed but you are not sure why, the hours listed will tell you when it opens next.
What to do if your branch is closed
Chase ATMs work around the clock. You can withdraw cash, deposit checks or cash (at machines with deposit capability), transfer money between your accounts, and check your balance without entering the branch. If you need to deposit a check and your ATM does not have a deposit slot, you can photograph the check and deposit it through the mobile app instead.
For transactions that require a person — opening a new account, applying for a loan, disputing a transaction, or getting a cashier's check — you have two options. Call Chase customer service at the number on the back of your card, or visit a different Chase branch that is open. Chase has thousands of branches nationwide, so another location may be open today even if yours is not.
Chase customer service hours when branches are closed
Chase phone support is available Monday through Friday from 8 a.m. to 9 p.m. Eastern Time and Saturday from 9 a.m. to 5 p.m. Eastern Time. Sunday hours vary by service type. The number is on the back of your debit or credit card, or you can call 1-800-935-9935.
For urgent issues outside these hours — a lost card, fraud, or a payment that needs to stop — Chase has a 24/7 fraud and security line. The number is also on the back of your card. Online and mobile banking are available anytime, so you can transfer money, pay bills, or check your balance without waiting for a branch or phone line to open.
Holiday closures and special hours
Chase branches close on federal holidays including New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas. Some branches may also close on Good Friday or other regional holidays. ATMs and online banking remain available on holidays.
During major holidays, Chase sometimes adjusts hours at branches that do stay open. Check the branch locator on chase.com a day or two before a holiday to confirm whether your location will be open and what time it closes. If you need to handle banking on a holiday, plan to use an ATM or mobile app instead.
Frequently Asked Questions
Can I deposit a check at a Chase ATM if the branch is closed?
Yes, if the ATM has a deposit slot. You can deposit checks and cash 24/7 at most Chase ATMs. If your ATM does not have a deposit slot, use the mobile app to photograph the check and deposit it remotely, which usually posts within one business day.
What if I need to speak to someone today but my branch is closed?
Call Chase customer service at the number on your card. Hours are Monday through Friday 8 a.m. to 9 p.m. ET and Saturday 9 a.m. to 5 p.m. ET. For fraud or a lost card, call the 24/7 number on the back of your card. You can also visit a different Chase branch that is open.
Do all Chase branches have the same hours?
No. Each branch sets its own schedule based on location and demand. A Chase branch in a mall may close earlier than a standalone branch. Use the branch locator on chase.com or Google Maps to see the exact hours for your location.
Is Chase open on Sundays?
Some Chase branches are open on Sundays, but hours vary widely. Many close earlier on Sunday than on weekdays. Check your specific branch on chase.com or Google Maps to see if it is open today and what time it closes.