Chase branch hours depend on the day of the week and whether tomorrow is a holiday
Most Chase branches open at 9 a.m. on weekdays and close at 5 or 6 p.m., though some locations stay open until 7 p.m. On Saturdays, branches typically open at 9 a.m. and close at 1 p.m. Chase branches are closed on Sundays. If tomorrow is a federal holiday—Martin Luther King Jr. Day, Presidents' Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas, or New Year's Day—your local branch will be closed, even if that day falls on a weekday.
The fastest way to confirm your specific branch's hours is to visit chase.com, click "Locations," enter your zip code, and select your branch. The hours listed there are current. You can also call your branch directly or use the Chase mobile app, which shows hours for branches near you.
If you need to deposit a check or withdraw cash and the branch is closed, Chase ATMs are available 24/7. If you need to speak to someone, Chase customer service is available by phone at 1-800-935-9935 on weekdays from 8 a.m. to 8 p.m. Eastern Time, and on Saturdays from 8 a.m. to 5 p.m. Eastern Time. Chase does not staff phone lines on Sundays or federal holidays.
Key Takeaways
- Weekday branch hours are usually 9 a.m. to 5 or 6 p.m.; Saturday hours are 9 a.m. to 1 p.m.; branches are closed Sundays.
- Federal holidays close all Chase branches, even on weekdays, including MLK Day, Presidents' Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas, and New Year's Day.
- Check your specific branch's hours on chase.com by entering your zip code, or call the branch directly.
- Chase ATMs work 24/7 for deposits and withdrawals, and phone customer service is available weekdays 8 a.m. to 8 p.m. and Saturdays 8 a.m. to 5 p.m. Eastern Time.
How to find your branch's exact hours
Chase branch hours vary by location. A branch in a downtown office building may close earlier than one in a shopping center, and some branches have extended hours on certain days. The only reliable source is the branch itself.
Go to chase.com, select "Locations & ATMs," type your zip code, and click on your branch name. The hours for each day of the week appear on the branch page. If tomorrow's date is listed as a holiday closure, it will say so. You can also call the branch directly—the phone number is on the same page—and ask whether it will be open tomorrow.
The Chase mobile app also shows branch hours and lets you filter by services (like notary or safe deposit boxes) if you need something specific.
What to do if your branch is closed tomorrow
If you need cash or want to deposit a check, use a Chase ATM. All Chase ATMs accept deposits 24/7, and you can withdraw cash at any time. Deposits made before midnight are usually posted to your account the next business day.
If you need to speak to a representative, call Chase customer service at 1-800-935-9935. On weekdays, representatives are available from 8 a.m. to 8 p.m. Eastern Time. On Saturdays, the line is open from 8 a.m. to 5 p.m. Eastern Time. On Sundays and federal holidays, phone lines are closed.
For account questions, bill payments, or fraud reports, you can also use the Chase mobile app or log into your online account at chase.com. Many services—transferring money, paying bills, freezing your card, or reporting unauthorized transactions—do not require a branch visit or a phone call.
Federal holidays when Chase branches close
Chase branches close on all federal holidays, even if the holiday falls on a weekday. The closures are:
- New Year's Day (January 1)
- Martin Luther King Jr. Day (third Monday in January)
- Presidents' Day (third Monday in February)
- Memorial Day (last Monday in May)
- Independence Day (July 4)
- Labor Day (first Monday in September)
- Thanksgiving Day (fourth Thursday in November)
- Christmas Day (December 25)
If a holiday falls on a Saturday or Sunday, Chase observes the closure on the nearest weekday. For example, if Christmas falls on a Sunday, branches close on Monday. ATMs remain open 24/7 on all holidays, and online banking is always available.
When Chase customer service is available by phone
Weekdays (Monday through Friday): 8 a.m. to 8 p.m. Eastern Time. Call 1-800-935-9935.
Saturdays: 8 a.m. to 5 p.m. Eastern Time. Call 1-800-935-9935.
Sundays and federal holidays: Phone lines are closed. Use the Chase mobile app, online banking at chase.com, or visit an ATM.
Wait times are typically shorter early in the morning or mid-afternoon on weekdays. If you are calling about a fraud claim or a lost or stolen card, Chase prioritizes those calls.
Using Chase online and mobile banking when branches are closed
You do not need a branch to handle most banking tasks. The Chase mobile app and chase.com are available 24/7 and let you transfer money between accounts, pay bills, deposit checks by taking a photo, freeze or unfreeze your debit card, view your balance, and review recent transactions.
If you need to report fraud or an unauthorized transaction, you can do so through the app or online, though calling customer service during business hours creates a faster paper trail. For account disputes or complex issues, a phone call during business hours is usually necessary.
Mobile check deposit works by taking a photo of the front and back of a check and submitting it through the app. The check must be endorsed on the back, and the amount is usually available within one business day.
Frequently Asked Questions
Is Chase open on Saturday tomorrow?
If tomorrow is a Saturday, most Chase branches are open from 9 a.m. to 1 p.m. Some locations may have different hours, so check chase.com or call your branch to confirm. ATMs are open 24/7.
Can I deposit a check at a Chase ATM if the branch is closed?
Yes. All Chase ATMs accept check deposits 24/7. Endorse the back of the check, insert it into the ATM, and follow the prompts. The deposit is usually posted to your account by the next business day.
What if I need to speak to someone and the branch is closed?
Call Chase customer service at 1-800-935-9935. On weekdays, representatives are available 8 a.m. to 8 p.m. Eastern Time, and on Saturdays from 8 a.m. to 5 p.m. Eastern Time. On Sundays and holidays, use the mobile app or online banking.
Does Chase close on Christmas or Thanksgiving?
Yes. Chase branches close on both Thanksgiving Day and Christmas Day. ATMs remain open 24/7, and you can use online banking and the mobile app anytime.
Can I pay my Chase credit card bill if the branch is closed?
Yes. You can pay your bill through the Chase mobile app, at chase.com, or by calling customer service during business hours. Payments made before midnight are usually posted the same day.