Where to find a void check or bank letter from Chase
A void check is a blank check you mark "VOID" across the front—it shows your routing number, account number, and bank name without risking the check being cashed. A bank letter is official documentation from Chase confirming your account exists and is in good standing. You need one or the other when setting up direct deposit, authorizing ACH transfers, or proving bank ownership to a third party.
For a void check: print one from your Chase online banking account, or visit a Chase branch and ask a teller to print one for you. For a bank letter: request it through your Chase online account under account services, or call Chase customer service at the number on the back of your debit card and ask them to mail or email one to you.
Both arrive quickly—a void check prints instantly if you do it yourself online, and a bank letter typically arrives by mail within 3 to 5 business days, though some branches can print one in person the same day.
Key Takeaways
- A void check is a blank check marked "VOID" that shows your routing and account numbers without risk of being cashed.
- You can print a void check yourself through Chase online banking or ask a teller at any Chase branch to print one for you.
- A bank letter is official Chase documentation confirming your account exists; request it online through your account services or by phone.
- Bank letters arrive by mail in 3 to 5 business days, but some branches can print one in person on the same day if you visit.
- Both documents show your routing number and account number, so use whichever your employer, lender, or third party asks for.
Getting a void check through Chase online banking
Log into your Chase online account and navigate to the account you need the void check for. Look for a menu option labeled "Account Services," "Statements & Documents," or "Checks & Transfers"—the exact label varies by account type, but it is always in the main account menu.
Select the option to order or print checks. Chase will show you a preview of a blank check with your routing number, account number, and bank name already filled in. Mark it "VOID" across the front in large letters before printing. Print it on regular white paper—you do not need special check stock.
If you cannot find the option online, your account type may not support self-service check printing. In that case, visit a Chase branch or call customer service.
Getting a void check at a Chase branch
Walk into any Chase branch with your debit card or ID and tell the teller you need a void check printed. They will print one on the spot, mark it "VOID," and hand it to you. This takes about five minutes and costs nothing.
Bring your ID because the teller will verify your identity before printing anything with your account information on it. If you do not have your debit card with you, a government-issued ID is fine.
Requesting a bank letter from Chase
A bank letter is more formal than a void check and is often required by employers, mortgage lenders, or government programs. Log into your Chase online account and look for "Account Services" or "Documents." Select "Request a Bank Letter" or "Account Verification Letter."
Chase will ask you what the letter is for—direct deposit, mortgage, proof of account ownership, or another reason. Fill in that information and submit. The letter will be mailed to the address on file within 3 to 5 business days. Some branches can print one immediately if you visit in person and ask.
If you prefer to request it by phone, call the number on the back of your Chase debit card and ask for a bank letter. Provide the reason it is needed and confirm the mailing address. Chase will mail it to you or, in some cases, email it depending on your account settings and the branch's capabilities.
What information appears on each document
Both a void check and a bank letter contain your routing number (the nine-digit code that identifies Chase and your region) and your account number (the unique number for your specific account). A void check also shows the bank name and your name as it appears on the account.
A bank letter goes further: it includes the account type (checking or savings), the date the account was opened, the current account status (active, in good standing), and sometimes your current balance. It is printed on official Chase letterhead and signed or stamped by the bank, which is why it carries more weight with employers and lenders.
If you are setting up direct deposit, either document works—your employer just needs the routing and account numbers. If you are applying for a mortgage or proving account ownership to a government agency, ask which one they prefer. Most will accept either, but some specifically request a bank letter because of the official verification it provides.
Timing and delivery options
A void check you print yourself is ready immediately. A void check printed at a branch is ready the same day. A bank letter requested online takes 3 to 5 business days to arrive by mail.
If you need a bank letter faster, visit a Chase branch in person and ask if they can print one on the spot. Not all branches offer this, but many do, especially larger locations. Call ahead to confirm before you go.
If you requested a letter online and need it sooner, you can cancel the request and visit a branch instead. There is no penalty for canceling an online request.
What to do if you cannot access Chase online banking
If you do not have online banking set up or cannot log in, visit a Chase branch or call customer service. A teller can print a void check immediately, and customer service can mail you a bank letter or direct you to the nearest branch that can print one in person.
To call Chase, use the number on the back of your debit card or on your most recent statement. Have your account number and ID ready. Customer service hours vary, but Chase typically operates Monday through Friday during business hours and offers limited weekend support.
Frequently Asked Questions
Can I use a void check for direct deposit?
Yes. Your employer only needs your routing number and account number, both of which appear on a void check. A void check is actually the most common document employers ask for when setting up direct deposit because it is quick to obtain and contains exactly the information they need.
Is a bank letter the same as a verification of funds letter?
No. A bank letter confirms your account exists and is in good standing. A verification of funds letter shows your current balance and is often required by mortgage lenders or when making a large purchase. Request a verification of funds letter specifically if that is what you need—it is a different document.
Can I get a void check emailed to me instead of printed?
Chase does not email void checks because they contain your account information. You must print one yourself online or have a teller print one at a branch. A bank letter can sometimes be emailed depending on your account type and branch, so ask when you request it.
What if my name has changed since I opened my Chase account?
Visit a branch with your ID and updated legal documents (marriage certificate, court order, etc.) and update your account information first. Then request your void check or bank letter. Both documents will reflect your current legal name.
Do I need to pay for a void check or bank letter?
No. Chase does not charge for void checks or bank letters. If someone tells you there is a fee, they are not representing Chase. Both are free services for account holders.