The fastest way to find a Chase location near you
Chase has a branch locator tool on their website at chase.com/locations that shows you every branch and ATM within your search area, along with hours, services offered, and directions. You can search by address, ZIP code, or city name. The same tool works on the Chase mobile app — open it, tap the menu icon, select "Locations," and enter where you are.
If you do not have internet access, call Chase customer service at 1-800-935-9935 and give them your location; they will tell you the nearest branch or ATM. For ATM-only locations, this is usually faster than a branch search because Chase has thousands of ATMs nationwide, often in grocery stores, pharmacies, and convenience stores.
Google Maps also shows Chase branches and ATMs if you search "Chase near me" — the results include hours, phone numbers, and whether the location is currently open. This works on any phone with a browser, even if you do not have the Chase app installed.
Key Takeaways
- Chase's branch locator at chase.com/locations or in the mobile app is the most complete source and shows which services each location offers.
- You can search by address, ZIP code, or city name, and results include hours, directions, and phone numbers.
- Chase ATMs are more widely available than branches and are often located in grocery stores, pharmacies, and gas stations.
- Calling 1-800-935-9935 gives you a live answer if you cannot access the online tools or need help finding a specific service.
- Google Maps search results for "Chase near me" show real-time hours and whether locations are currently open.
What services are available at different Chase locations
Not every Chase location offers the same services. Some are full-service branches where you can open accounts, apply for loans, and speak with a banker. Others are smaller branches that handle deposits, withdrawals, and basic transactions only. ATM-only locations let you withdraw cash and deposit checks, but you cannot speak with anyone.
The branch locator tool tells you which services each location has before you go. Look for labels like "Full Service Branch," "Express Branch," or "ATM Only." If you need something specific — like applying for a credit card, setting up a business account, or getting a cashier's check — check the locator first to make sure that branch offers it. Some services are only available at full-service locations.
Chase ATM networks and shared access
Chase ATMs are part of the Allpoint network, which means you can use thousands of ATMs outside the Chase network without paying an out-of-network fee — including ATMs at other banks, grocery stores, and convenience stores. The Allpoint locator at allpointnetwork.com shows you every ATM you can use fee-free with a Chase debit card.
If you use an ATM that is not part of Chase or Allpoint, your bank will charge you a fee, usually between $2 and $3. The ATM operator may also charge a fee on top of that. Sticking to Chase or Allpoint ATMs saves money, especially if you withdraw cash frequently.
Hours and holiday closures
Chase branch hours vary by location. Most branches are open Monday through Friday from 9 a.m. to 5 p.m., with some Saturday hours, but this changes by location and season. The branch locator shows the exact hours for each location, including weekend and holiday schedules.
Chase branches are closed on federal holidays, including New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas. Some locations may have modified hours on the day before or after a holiday. Check the locator or call ahead if you are planning to visit on or near a holiday.
ATMs are available 24/7 and do not close for holidays, so if you need cash outside branch hours, an ATM is your only option.
What to bring when you visit a branch
If you are opening an account, applying for a loan, or handling anything beyond a basic deposit or withdrawal, bring a government-issued photo ID and proof of your current address (a utility bill, lease, or recent bank statement dated within the last 60 days). For business accounts, bring your business license or EIN letter.
If you are depositing a check, bring the check and your debit card or account number. If you are making a withdrawal, bring your debit card or ID. For wire transfers or cashier's checks, bring ID and the details of who you are sending money to.
Remote alternatives if no branch is nearby
If the nearest Chase branch is far away, you can handle most banking online through chase.com or the mobile app. You can transfer money between accounts, pay bills, deposit checks by taking a photo, and manage your account without visiting a branch.
For services that require a signature or in-person verification — like opening a new account type, applying for a loan, or resolving a dispute — you can schedule a video appointment with a Chase banker through the app or website. This works from home and takes about 15 minutes. If you need to deposit cash or get a cashier's check, you will need to visit a branch or ATM.
Frequently Asked Questions
Can I deposit cash at a Chase ATM?
Most Chase ATMs accept cash deposits, but not all. The branch locator tool shows which ATMs have deposit capability. If you are at an ATM-only location inside a store, it usually accepts deposits. If you are not sure, use the locator or call the location before you go.
Do I need an appointment to visit a Chase branch?
Walk-ins are welcome at most Chase branches for basic transactions like deposits and withdrawals. For services like opening an account or applying for a loan, you can walk in, but scheduling an appointment online or by phone usually means shorter wait times.
What if my nearest Chase branch is closed?
Use a Chase ATM for cash withdrawals and check deposits. For other services, call 1-800-935-9935 to speak with someone, or use the mobile app or website to handle transfers, bill payments, and account management online.
Can I use my Chase debit card at other banks' ATMs?
Yes, through the Allpoint network. You can use thousands of ATMs at other banks, grocery stores, and convenience stores without paying a Chase fee. Check allpointnetwork.com to find participating ATMs near you.
Are there Chase locations outside the United States?
Chase operates branches in some countries, but availability is limited. Use the branch locator on chase.com to search internationally, or contact Chase customer service to learn about there is a location where you are traveling.