Use Chase's branch locator tool to find the closest location
The fastest way to find a Chase branch or ATM near you is to use Chase's own branch locator on their website or mobile app. Go to chase.com, click "Locations" in the top menu, enter your address or zip code, and the tool will show you every Chase branch and ATM within a set radius—usually displaying the closest ones first. You can filter results to show only branches (which have tellers and loan officers) or only ATMs (which dispense cash and accept deposits at most locations).
The Chase mobile app has the same locator built in. Open the app, tap the menu icon, select "Locations," and search by address, zip code, or your current location if you allow the app to access it. The app will show hours, services available at each location, and directions. This method works whether you are at home planning a visit or already out and need the nearest ATM.
Chase also operates branches inside some Walmart and Target stores. The locator will identify these as "Chase in Walmart" or "Chase in Target" and note their hours, which may differ from standalone branches. These locations typically offer basic services like deposits, withdrawals, and account inquiries, but not all services available at full branches.
Key Takeaways
- Chase's branch locator on chase.com or the mobile app shows all nearby branches and ATMs with hours and available services.
- You can search by address, zip code, or current location and filter results to show only branches or only ATMs.
- Chase operates branches inside some Walmart and Target stores, which the locator identifies separately and may have limited hours.
- Most Chase ATMs accept deposits and cash withdrawals, but some in-store ATMs have restrictions—the locator notes what each one does.
- If you cannot reach a physical location, Chase offers online banking, phone support at 1-800-935-9935, and mobile deposit through the app.
What to expect at a full Chase branch versus an ATM-only location
A full Chase branch has tellers, loan officers, and a manager on staff. You can open accounts, apply for credit cards or loans, resolve disputes, order cashier's checks, and handle complex transactions. Most branches are open Monday through Friday during business hours, with limited Saturday hours at many locations. Sunday hours are rare. The locator will show you the exact hours for each branch.
A Chase ATM-only location lets you withdraw cash, deposit checks and cash, transfer money between accounts, and check your balance. You cannot speak to a person or conduct account services. ATMs are available 24/7 unless the host location (like a Walmart) closes. Some ATMs charge a fee if you are not a Chase customer; Chase customers use them free.
In-store Chase branches at Walmart and Target fall between these two. They have limited staff and shorter hours than standalone branches. You can usually deposit and withdraw cash, but services like loan applications or account disputes may require a visit to a full branch or a phone call to Chase customer service.
Using Google Maps or Apple Maps as an alternative
If you prefer not to use Chase's own tool, you can search "Chase Bank near me" in Google Maps or Apple Maps. Both will show nearby branches and ATMs with hours, phone numbers, and directions. Google Maps also displays customer reviews and photos of the location. This method works well if you are already using maps for navigation and want to add a bank stop to your route.
The downside is that third-party maps may not always show every Chase ATM, especially newer ones or those inside stores. Chase's official locator is more complete and always current. Use Google or Apple Maps as a quick check, but verify hours and services on Chase's site before making a trip, especially on weekends or holidays.
What to bring and what services require an appointment
For routine deposits and withdrawals, bring your debit card or account number and a photo ID. For check deposits, bring the checks and your ID. Most of these transactions take a few minutes and do not require an appointment.
For account opening, loan applications, credit card applications, or disputes, call ahead or check the branch's page on chase.com to see if an appointment is recommended. During busy times (lunch hours, Friday afternoons, end of month), wait times can be 30 minutes or longer without an appointment. Many branches now let you book appointments online through the Chase app or website, which reserves a time slot and reduces wait time.
If you need to close an account, change account ownership, or handle a complex fraud dispute, a full branch visit is usually necessary. ATM-only locations and in-store branches cannot handle these. Call 1-800-935-9935 to ask whether your issue requires a branch visit or can be resolved by phone.
Finding a Chase branch when traveling or in an unfamiliar area
If you are traveling and need to access your account, use the Chase mobile app's locator before you leave home to note branches near your destination. Chase has branches in all 50 states, but coverage is denser in some regions than others. The Northeast, California, and Texas have the most branches; rural areas may have only ATMs.
When you arrive, search the locator again to confirm hours and services. Many branches in smaller towns have shorter hours or limited staff. If you need cash urgently and cannot find a Chase branch, any ATM in the Allpoint network (which includes ATMs at CVS, Walgreens, and many grocery stores) will let you withdraw from your Chase account without a fee, even if it is not a Chase ATM.
For international travel, Chase has branches in some countries, but most overseas locations are not staffed by Chase. Use the locator to check before you go. For cash withdrawals abroad, use any ATM displaying the Visa or Mastercard logo; Chase will convert the currency and charge a foreign transaction fee (usually 3% of the withdrawal amount).
Troubleshooting when you cannot find a nearby branch
If the locator shows no branches within a reasonable distance, you have several options. First, check whether an ATM is available—Chase ATMs are more common than branches and let you handle most routine transactions. Second, call Chase customer service at 1-800-935-9935 to ask whether a branch is planned for your area or whether they can handle your need by phone or mail.
Third, use Chase's online banking and mobile app to deposit checks by taking a photo of the front and back (mobile deposit), transfer money, pay bills, and manage your account without visiting a branch. Most routine banking can be done this way. Fourth, if you need to speak to someone in person, ask whether a nearby bank that is part of a network Chase partners with (such as Allpoint or MoneyPass) can help, though they may not be able to handle all services.
If you are a Chase customer considering a move or frequently travel to an area with no nearby branch, ask whether switching to an online bank or a bank with more locations in that area makes sense for your situation. Chase's online services are robust, but some people prefer the option of a physical location nearby.
Frequently Asked Questions
Do all Chase ATMs accept deposits?
Most do, but not all. The branch locator shows what each ATM can do—look for "deposit" in the services list. ATMs inside some retail stores or gas stations may only dispense cash. If you are unsure, call the location or use an ATM at a full branch, which always accepts deposits.
Is there a fee to use a Chase ATM if I am not a Chase customer?
Yes. Non-Chase customers are typically charged $2.50 to $3.00 per transaction at Chase ATMs. Chase customers use them free. If you do not have a Chase account but need to withdraw cash, look for ATMs in the Allpoint or MoneyPass networks, which are free for most accounts.
Can I do everything at a Chase ATM that I can do at a branch?
No. ATMs let you withdraw cash, deposit checks and cash, transfer money, and check your balance. You cannot open accounts, apply for loans, dispute transactions, or speak to a person. For those services, you need a branch or a phone call to customer service.
What if my nearest Chase branch has limited hours?
Call ahead to confirm hours before you go, especially on weekends or holidays. If the hours do not work for you, use mobile deposit to deposit checks, online banking to transfer money, and call 1-800-935-9935 for account questions. Many issues can be resolved without a branch visit.
Can I make a deposit at a Chase ATM on Sunday if the branch is closed?
Yes. Chase ATMs are available 24/7 for deposits and withdrawals, even when the branch is closed. The deposit will be processed the next business day. If you deposit a check after business hours, it will not clear until the following day.