The fastest way to find a Chase location near you
Chase has a branch locator tool on its website at chase.com/locations. Enter your address or zip code, and it shows you branches and ATMs within a set distance—usually sorted by how close they are to you. The tool also tells you which services each location offers (like notary, safe deposit boxes, or currency exchange) and their hours.
If you have the Chase mobile app, you can search for locations directly from the app without opening a browser. The app uses your phone's location to show nearby branches and ATMs, and you can tap any result to see hours, services, and directions.
You can also call Chase customer service at 1-800-935-9935 and ask them to find the nearest branch or ATM to your location. They can tell you hours and whether a specific service is available at that location.
Key Takeaways
- Chase's branch locator at chase.com/locations shows you the nearest branches and ATMs with their hours and services.
- The Chase mobile app has a built-in location finder that uses your phone's GPS to show nearby locations.
- Not all Chase locations offer the same services—the locator tells you which ones have notary, safe deposit boxes, or other specific services you may need.
- ATMs are more widely available than branches, and you can use any Chase ATM to withdraw cash, check your balance, or deposit checks.
- Calling 1-800-935-9935 is fastest if you need to confirm hours or services before you travel.
What to expect at different types of Chase locations
Chase operates full-service branches, smaller branches, and standalone ATMs. A full-service branch has tellers, loan officers, and a manager on site. A smaller branch may have fewer tellers and limited services. A standalone ATM is just a machine—no staff, no services beyond cash withdrawal and deposits.
If you need to open an account, apply for a loan, or resolve a problem with your account, you need a full-service branch with a banker available. The locator tool marks which branches have which services, so you can avoid traveling to a location that cannot help you.
Most Chase ATMs are available 24/7, even when the branch is closed. You can use any Chase ATM to withdraw cash, deposit checks, transfer money between accounts, or check your balance without a teller.
Using the Chase branch locator on your computer
Go to chase.com and click "Locations" in the top menu. You will see a search box asking for your address, zip code, or city and state. Type in your location and click search.
The results show branches and ATMs in order of distance. Each result displays the address, phone number, hours, and a list of services available at that location. Click on any location to see a map, get directions, or call the branch directly.
You can filter results by service type—for example, if you only want to see branches that offer notary services or safe deposit boxes, you can narrow the list. This saves time if you need something specific and do not want to call ahead.
Using the Chase mobile app to find locations
Open the Chase app and tap the menu icon (usually three horizontal lines). Look for "Find a Branch" or "Locations." The app will ask permission to use your phone's location. Once you allow it, the app shows nearby branches and ATMs on a map.
Tap any location to see its hours, services, phone number, and directions. The app can open your phone's maps app to give you turn-by-turn directions. You can also call the branch directly from the app without leaving it.
The mobile app is useful when you are already out and need to find the nearest ATM or branch quickly. It updates in real time and reflects current hours and service changes.
What to do if your nearest branch is closed or far away
If the closest branch is far from you or has limited hours, you have other options. You can use any Chase ATM to handle most routine transactions—withdrawals, deposits, transfers, and balance checks. ATMs are more numerous than branches and open 24/7.
For transactions that require a person—like opening an account, applying for a loan, or disputing a transaction—you can call Chase customer service at 1-800-935-9935. Many issues can be resolved over the phone without visiting a branch.
If you need to speak to someone in person and no nearby branch has your service, ask the phone representative to schedule an appointment at the closest location that can help. Some branches will arrange a specific time for you so you do not have to wait.
Checking branch hours before you go
Chase branch hours vary by location. Most branches are open Monday through Friday during business hours, but some have Saturday hours and a few have Sunday hours. Hours also change around holidays.
The branch locator tool shows the current hours for each location. Before you travel, check the locator or call the branch directly at the number listed. This prevents a wasted trip if the branch closes early or is closed for a holiday.
If you are planning to visit on a weekend or holiday, confirm the hours by phone or through the app. Some branches have reduced weekend hours or may be closed entirely on certain holidays.
Services you may need to plan ahead for
Not every Chase location offers every service. If you need a notary, safe deposit box, currency exchange, or a specific type of loan, the locator tool will tell you which branches have it. Some services may also require an appointment.
If your nearest branch does not have the service you need, the locator will show you the closest branch that does. You can call that branch to ask whether you need an appointment or can walk in.
For services like wire transfers, cashier's checks, or large cash transactions, most branches can handle them, but calling ahead is a good idea if you are traveling a distance to make sure the branch is staffed and ready for your request.
Frequently Asked Questions
Can I use a Chase ATM if I do not have a Chase account?
No. Chase ATMs are for Chase customers only. If you do not have a Chase account, you will need to use an ATM from your own bank or a network ATM that accepts your card. Some ATMs charge a fee if you use a card from a different bank.
Do I need an appointment to visit a Chase branch?
No appointment is required for routine transactions like deposits or withdrawals. However, if you want to meet with a banker about a loan, open a new account, or handle a complex issue, calling ahead to schedule an appointment ensures someone is available to help you.
What if the branch locator shows a location that is closed?
Chase occasionally closes branches or relocates them. If the locator shows a location you know is closed, call customer service at 1-800-935-9935 to report it. In the meantime, use the locator to find the next nearest branch or ATM.
Can I deposit a check at any Chase ATM?
Yes. Most Chase ATMs accept check deposits 24/7. You insert the check into the machine, and it credits your account. The funds may take one to two business days to appear in your account, depending on when you deposit it.
What should I bring when I visit a Chase branch?
Bring a photo ID and your debit card or account number. If you are opening an account or applying for a loan, bring additional documents like proof of address or income. Call the branch beforehand if you are unsure what documents you need.