Chase has over 4,600 branches in the United States, concentrated in urban areas and suburbs
Chase operates the largest branch network of any bank in the country. Most branches are located in the Northeast, Mid-Atlantic, Midwest, Southwest, and California. If you live in a major metropolitan area, you will likely find multiple Chase locations within a few miles. Rural areas and some states have limited or no Chase presence.
The easiest way to find a specific branch is to use Chase's branch locator tool on their website or mobile app. You can search by address, zip code, or city name. The locator shows hours, available services (like ATMs, safe deposit boxes, or mortgage offices), and whether the branch handles business accounts. Many branches have reduced hours on weekends or are closed on Sundays.
Chase also operates thousands of ATMs nationwide, including machines inside grocery stores, pharmacies, and other retail locations. ATM access is often more convenient than visiting a physical branch for basic transactions like deposits, withdrawals, or balance checks.
Key Takeaways
- Chase's branch locator on their website or app shows exact locations, hours, and services available at each branch near you.
- Chase has minimal or no presence in some states and rural areas, so you may need to use ATMs or online banking instead.
- Many Chase branches are inside or near grocery stores and shopping centers, not always in standalone bank buildings.
- Chase offers video banking and phone support for transactions you cannot handle at an ATM or online.
States where Chase has the most branches
Chase operates the most branches in California, Texas, New York, Florida, and Illinois. These five states account for a large portion of Chase's total branch count. Within these states, branches cluster in cities like Los Angeles, Houston, New York City, Miami, and Chicago.
If you live in one of these states, finding a Chase branch is usually straightforward. If you live elsewhere, check the branch locator first—you may have access to one or two locations, or none at all. States with minimal Chase presence include Montana, Wyoming, Alaska, and parts of the Great Plains.
What services are available at different branch types
Not all Chase branches offer the same services. A full-service branch handles checking and savings accounts, loans, mortgages, and investment services. A smaller branch or Chase-in-Grocery location may only handle basic deposits, withdrawals, and account questions. Some branches specialize in business banking or wealth management.
The branch locator tool tells you which services each location offers before you visit. If you need a specific service—like opening a mortgage, setting up a business account, or accessing a safe deposit box—confirm the branch handles it. You may need to visit a larger location or call ahead to schedule an appointment.
How to access Chase services without visiting a branch
Chase offers online banking, mobile app access, and phone support for most transactions. You can transfer money, pay bills, deposit checks by photo, and manage accounts from your phone or computer. This eliminates the need to visit a branch for routine tasks.
Chase also operates a customer service phone line available during business hours. For urgent issues outside normal hours, the mobile app and website allow you to message Chase support or schedule a callback. Video banking is available through the app for more complex questions that require speaking to a representative.
ATM access is available 24/7 at Chase locations and partner machines. You can withdraw cash, deposit checks, and transfer money between accounts at any ATM without visiting a teller.
Chase locations outside the United States
Chase has a limited international presence. The bank operates branches in London, Tokyo, Hong Kong, and a few other major financial centers, but these locations primarily serve business clients and wealthy individuals, not general consumers.
If you are traveling or moving abroad, Chase offers international wire transfers, foreign currency exchange, and traveler's checks through U.S. branches. Some Chase checking accounts include benefits like ATM fee reimbursement when you use non-Chase machines overseas. Contact Chase directly to learn what services are available for your destination.
Finding Chase ATMs and partner locations
Chase ATMs are located at most Chase branches, but also at grocery stores, pharmacies, gas stations, and shopping centers. The branch locator tool includes ATM locations. You can also search specifically for ATMs if you need cash but do not need to speak with a banker.
Chase participates in the MoneyPass and Allpoint networks, which means you can use thousands of additional ATMs without a fee. Check your account terms to confirm which networks your account includes. Using an out-of-network ATM typically costs $2 to $3 per transaction unless your account waives those fees.
Frequently Asked Questions
Does Chase have a branch in my state?
Chase operates in most states but has limited or no presence in some areas. Use the branch locator on Chase's website or app to search your zip code. If no branches appear, you can still open an account and bank online, but you will need to use ATMs or mail deposits for in-person transactions.
Can I do everything online instead of visiting a branch?
Yes, for most routine transactions. You can open accounts, transfer money, pay bills, and deposit checks through the mobile app or website. Complex tasks like applying for a mortgage or opening a business account may require a phone call or branch visit, but Chase offers phone and video support for many of these services.
What if the nearest Chase branch is far away?
Use Chase's online banking and ATM network instead. You can handle most needs through the app or website. For services that require a branch visit, you can call Chase to discuss options or schedule a video appointment with a representative who can help remotely.
Are Chase branches inside grocery stores the same as regular branches?
Chase-in-Grocery locations offer basic services like deposits, withdrawals, and account questions, but may not handle complex services like mortgages or business accounts. The branch locator shows which services each location offers. If you need a service not available at a grocery store location, visit a full-service branch or call Chase.
Do I need an appointment to visit a Chase branch?
Walk-ins are usually welcome for simple transactions. For complex services like mortgage applications or business account setup, scheduling an appointment in advance ensures a banker is available. You can book appointments through the Chase app, website, or by calling the branch directly.