The fastest way to find a Chase location
Use the Chase branch locator on Chase.com or the Chase mobile app. Enter your address or zip code, and the tool shows you every Chase branch and ATM within a set distance—usually with hours, phone numbers, and what services each location offers. The app also uses your phone's location to show branches sorted by distance.
If you do not have internet access, call Chase customer service at 1-800-935-9935. A representative can tell you the nearest branch address and hours. You can also walk into any Chase branch and ask a teller for locations nearby.
Google Maps and Apple Maps both index Chase locations too. Search "Chase Bank near me" and you will see branches, hours, and directions. These maps pull from Chase's own location data, so the information stays current.
Key Takeaways
- The Chase branch locator on Chase.com or the mobile app is the most direct source and shows hours, services, and distance from your location.
- You can call 1-800-935-9935 to speak with someone who can tell you the nearest branch and whether it offers the service you need.
- Google Maps and Apple Maps both show Chase locations, hours, and directions if you search "Chase Bank near me."
- Not all branches offer the same services—some are limited-service locations—so confirm what you need before you go.
What services are available at different Chase locations
Chase runs three types of locations: full-service branches, limited-service branches, and ATM-only kiosks. A full-service branch handles deposits, withdrawals, account opening, loan applications, and investment services. A limited-service branch may only handle basic deposits and withdrawals, with no loan officers or investment advisors on site.
The branch locator tool tells you which services each location offers. If you need to open an account, apply for a loan, or discuss investment options, confirm the branch has those services before you travel. Many limited-service locations are inside grocery stores or pharmacies and keep shorter hours than standalone branches.
ATM-only kiosks let you withdraw cash and deposit checks, but you cannot speak to a person. Chase ATMs are also in many grocery stores, gas stations, and convenience stores—the locator shows these too.
Finding a Chase ATM outside your home area
If you are traveling or temporarily in another city, use the branch locator with the new address or zip code. Chase has branches in most states, but coverage varies—some rural areas have no Chase locations nearby.
You can also withdraw cash at any ATM in the Allpoint network without a fee, even if it is not a Chase ATM. Allpoint machines are in grocery stores, pharmacies, and convenience stores across the country. Your Chase debit card works at Allpoint ATMs the same way it works at Chase ATMs.
If you need to deposit a check while traveling, the Chase mobile app lets you deposit checks by taking a photo—you do not have to visit a branch. This feature works from anywhere with internet access.
What to bring when you visit a branch
For routine transactions like deposits or withdrawals, bring your debit card or checkbook and a photo ID. If you are opening a new account, bring a government-issued ID (driver's license, passport, or state ID) and proof of address—a recent utility bill, lease, or bank statement with your name and address.
For loan applications or investment services, bring tax returns, pay stubs, and bank statements from the past two months. The branch staff can tell you exactly what documents they need before you sit down with an officer.
If you are closing an account or making changes to an existing one, bring your ID and the account number if you have it. Chase staff can look up your account by name and ID, but having the number speeds things up.
Chase branch hours and holiday closures
Most Chase branches are open Monday through Friday from 9 a.m. to 5 p.m., with Saturday hours from 9 a.m. to 1 p.m. Some branches in busy areas stay open until 6 p.m. on weekdays or open on Sunday. The branch locator shows the exact hours for each location.
Chase branches close on federal holidays: New Year's Day, Martin Luther King Jr. Day, Presidents' Day, Memorial Day, Independence Day, Labor Day, Columbus Day, Veterans Day, Thanksgiving, and Christmas. ATMs stay open 24/7, even on holidays.
If you need to reach a branch on a holiday or outside business hours, use the mobile app to deposit checks, transfer money, or pay bills. For urgent issues, call 1-800-935-9935 and a representative can help over the phone or schedule an appointment for the next business day.
When to call ahead before visiting
If you need a specific service—opening a business account, applying for a mortgage, or discussing investment options—call the branch before you go. Wait times for loan officers and investment advisors can be long, and calling ahead lets you schedule an appointment instead of waiting in line.
If you are traveling with a large amount of cash or need a cashier's check, call ahead. Some branches require advance notice for large cash transactions or to ensure they have cashier's checks in stock.
For account issues or disputes, calling customer service at 1-800-935-9935 is often faster than visiting a branch. Representatives can resolve many problems over the phone without you having to leave home.
Frequently Asked Questions
Can I do my banking at any Chase branch, or only the one where I opened my account?
You can use any Chase branch. Your account works at every Chase location, and tellers can access your account information no matter which branch you visit. This applies to deposits, withdrawals, and most routine services.
Do I need an appointment to visit a Chase branch?
No appointment is needed for deposits, withdrawals, or basic services. For loan applications, investment consultations, or account opening, an appointment is recommended but not required. Call ahead to schedule one and avoid waiting.
What if there is no Chase branch near me?
You can handle most banking through the Chase mobile app or website—deposits, transfers, bill pay, and account management. For cash deposits or withdrawals, use any Allpoint ATM without a fee. If you need to speak to someone, call 1-800-935-9935.
Are Chase ATMs free to use if I have a Chase account?
Yes. Chase ATM withdrawals are free for all Chase account holders. You also get free withdrawals at Allpoint ATMs. Non-Chase ATMs may charge a fee, which Chase will refund if your account includes ATM fee reimbursement.
Can I deposit cash at a Chase ATM?
Most Chase ATMs accept cash deposits, but not all. The branch locator shows which ATMs have deposit capability. If you are unsure, visit a branch or use the mobile app to deposit checks instead.