Chase branch hours vary by location, but most branches close between 5 and 6 p.m. on weekdays and close earlier on Saturdays, with no Sunday hours at most locations

Chase does not have a single closing time across all branches. Each location sets its own hours based on foot traffic and local demand. A Chase branch in a downtown office building might close at 5 p.m., while one in a suburban shopping center might stay open until 6 p.m. Some branches open as early as 8 a.m.; others start at 9 a.m. Saturday hours typically run from 9 a.m. to 1 p.m. or 9 a.m. to 2 p.m., and most Chase branches do not open on Sunday.

The fastest way to find your branch's exact hours is to visit chase.com, enter your zip code in the branch locator, and click on the specific location. You can also call the branch directly or use Google Maps, which usually displays current hours. If you are planning to visit for a specific service—like opening an account, getting a cashier's check, or speaking to a loan officer—call ahead, because some services have shorter windows than the branch itself.

Key Takeaways

  • Most Chase branches close between 5 and 6 p.m. on weekdays, with Saturday hours typically ending by 2 p.m.
  • Chase branch locator on chase.com shows the exact hours for your nearest location.
  • ATMs and mobile banking are available 24/7, so you can deposit checks, transfer money, and check balances outside branch hours.
  • If you need a teller service after hours, you can visit another Chase branch in a different time zone or use a different bank's ATM network through MoneyPass or Allpoint.
  • Calling ahead is worth the time if you need a specific service, because loan officers and account specialists may have limited availability.

How to find your branch's closing time

Go to chase.com and select "Locations" from the top menu. Type in your address, city, or zip code. The search results will show all Chase branches and ATMs near you, along with hours for each day of the week. Click on the branch name to see the full address, phone number, and services offered at that location.

If you prefer to call, dial the main Chase customer service line at 1-800-935-9935 and ask for your local branch number, or search "Chase branch near me" on Google Maps. Google's listing usually displays hours, recent reviews, and a phone number to call the branch directly. This is the most reliable method if hours have changed recently.

What you can do outside branch hours

Chase ATMs are available 24/7 at most locations. You can withdraw cash, deposit checks using the mobile app or ATM envelope, transfer money between your accounts, and check your balance without visiting a teller. Mobile check deposit through the Chase Mobile app works around the clock—photograph the front and back of a check, enter the amount, and the funds typically post within one business day.

Online banking through chase.com or the mobile app lets you pay bills, set up transfers, and manage your account at any time. If you need to speak to someone outside branch hours, Chase offers phone support 24/7 at 1-800-935-9935. For urgent issues like fraud or a lost card, this line is staffed immediately. For routine questions, you may be routed to a callback system.

When to plan ahead for in-person services

Some services require a teller or specialist and cannot be done by phone or online. Opening a new account, applying for a loan, getting a cashier's check, and resolving certain disputes all need an in-person visit or a scheduled appointment. If you need one of these services, call your branch during business hours to ask when the relevant specialist is available. Many branches have loan officers who work only certain days or hours.

If your branch closes before you can visit, look for another Chase location nearby that may have later hours. Use the branch locator to compare hours across multiple locations in your area. Some Chase branches inside grocery stores or malls stay open later than standalone branches.

Using other banks' ATMs when Chase is closed

If you need cash and your Chase branch is closed, you can use ATMs from other banks without a fee at most locations. Chase is part of the MoneyPass and Allpoint networks, which means you can withdraw from thousands of ATMs nationwide. Look for the MoneyPass or Allpoint logo on the ATM, or search the networks' websites to find the nearest machine.

Using an out-of-network ATM (one not part of MoneyPass or Allpoint) will typically cost you $2.50 to $3.50 in fees charged by the other bank, plus any fee Chase charges. Avoid this if possible by planning ahead or using a Chase ATM.

Holiday hours and temporary closures

Chase branches close on major federal holidays, including New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas. Some branches may also close on Good Friday or other regional holidays. Check your branch's specific hours on chase.com or call ahead if you are planning a visit around a holiday.

Occasionally, branches close temporarily for renovations or staffing changes. If you have not visited your branch in a while, confirm it is still open before making the trip. The branch locator on chase.com will show if a location is permanently closed.

Frequently Asked Questions

Can I deposit a check at a Chase ATM after the branch closes?

Yes. Chase ATMs accept check deposits 24/7. You can use the envelope slot or, if your ATM has a check scanner, insert the check directly. The funds typically post within one business day. You can also photograph the check using the Chase Mobile app for mobile check deposit, which works around the clock.

What if I need cash and all nearby Chase branches are closed?

Use a Chase ATM if one is nearby—they operate 24/7. If no Chase ATM is available, use a MoneyPass or Allpoint ATM to avoid fees. Searching "MoneyPass near me" or "Allpoint near me" will show participating machines. Out-of-network ATMs charge fees, so plan ahead when possible.

Do Chase branches have different hours on Saturday?

Yes. Most Chase branches open at 9 a.m. on Saturday and close between 1 p.m. and 2 p.m., which is much earlier than weekday closing times. Some branches in busy areas may stay open until 3 p.m. Check your specific branch on chase.com to confirm.

Can I open a new account outside of branch hours?

No. Opening an account requires an in-person visit or a scheduled video appointment with a Chase representative. Call your branch to book an appointment or ask about video account opening options. Some branches offer extended hours by appointment.

What happens if I try to use my Chase debit card after the branch closes?

Your debit card works 24/7 at any merchant or ATM. The branch closing does not affect your ability to spend money or withdraw cash. Only services that require a teller or specialist are unavailable after hours.