Chase branch hours vary by location, so you need to check your specific branch
Chase does not have a single closing time across all branches. Each location sets its own hours, and they change by day of the week. Most Chase branches close between 4 p.m. and 6 p.m. on weekdays, but some stay open until 7 p.m. or later. Saturday hours are typically shorter—often 9 a.m. to 1 p.m. or 9 a.m. to 3 p.m.—and many branches are closed on Sunday.
The fastest way to find your branch's hours is to use Chase's branch locator on their website or mobile app. You can also call your branch directly, or search "Chase near me" on Google Maps, which displays hours in real time and flags whether the branch is open right now.
Key Takeaways
- Chase branch hours are not uniform; each location has its own schedule, and hours change by day of the week.
- Most weekday branches close between 4 p.m. and 6 p.m., but some stay open later or have different schedules.
- The Chase mobile app and website branch locator show exact hours for your specific location.
- Google Maps displays real-time status—whether a branch is open or closed right now—without requiring you to visit Chase's site.
- If you need banking services outside branch hours, Chase offers 24/7 phone support and mobile banking for many transactions.
How to check your branch's hours right now
Go to chase.com and click "Locations" or "Find a Branch." Enter your zip code or address. The search results show each nearby branch with its full weekly schedule. The app version works the same way: open the Chase mobile app, tap the menu, select "Locations," and search by zip code or address.
Google Maps is often faster if you are already on your phone. Search "Chase near me" and tap the branch name. The hours appear at the top of the listing, along with a green "Open" label or red "Closed" label showing the current status. This method does not require you to log into Chase or navigate their website.
If you want to speak to someone directly, call the branch phone number listed in any of these results. The person who answers can confirm hours and tell you whether a specific service—like notary, safe deposit box access, or coin exchange—is available today.
Why Chase hours matter for different transactions
Some banking tasks require a teller or banker in person. Depositing cash, getting a cashier's check, opening a new account, or accessing a safe deposit box all need a physical branch. If you need one of these services, you must visit during branch hours.
Other transactions work 24/7 through the Chase app or website: transferring money, paying bills, depositing checks by photo, checking your balance, or setting up alerts. If you can handle your task online or by phone, you do not need to wait for the branch to open.
What to do if your branch is closed
If your regular branch is closed, you can visit any other Chase branch during their hours. Your account works at every Chase location, so you can deposit, withdraw, or speak to a banker at whichever branch is open. Use the branch locator to find the nearest open location and its hours.
For urgent issues outside branch hours, call Chase customer service at the number on the back of your debit card or credit card. They handle account questions, fraud reports, card locks, and many other issues over the phone. This line is open 24/7.
If you need a service that only a branch can provide—like a notary or safe deposit box—and your branch is closed, ask the phone representative when the nearest branch with that service is open. Some branches do not offer every service, so it is worth confirming before you travel.
Chase hours on holidays and special days
Chase branches close on federal holidays: New Year's Day, Martin Luther King Jr. Day, Presidents' Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Columbus Day, Veterans Day, Thanksgiving, and Christmas. Some branches may also close on Good Friday or other observances depending on location.
On the day before or after a holiday, hours may be shortened. Check the branch locator a few days before a holiday if you need to visit, because the schedule sometimes changes and the app updates it automatically.
Mobile and phone banking when branches are closed
Chase mobile banking is available 24/7 through the app or website. You can transfer money between your own accounts, send money to other people through Chase QuickPay, pay bills, deposit checks by taking a photo, set up automatic payments, and check your balance or transaction history anytime.
Chase phone banking is also available around the clock. Call the number on your card to speak to an automated system or a representative. They can help with account questions, report fraud, lock or unlock your card, or discuss your account options.
If you need to deposit cash or get a cashier's check, you must wait for a branch to open. These services cannot be done remotely.
Frequently Asked Questions
Can I use an ATM when the branch is closed?
Yes. Chase ATMs are available 24/7 for withdrawals, deposits, and balance checks. You can use any Chase ATM, not just the one at your home branch. If you use an out-of-network ATM, Chase may charge a fee, and the other bank may charge a fee as well.
What if I need to deposit a check after hours?
You can deposit checks through the Chase mobile app by taking a photo of the front and back. The deposit posts to your account within one or two business days. If you need to deposit cash, you must visit a branch during business hours or use a Chase ATM that accepts cash deposits (not all do).
Do all Chase branches have the same hours?
No. Each branch sets its own schedule. Some open at 8 a.m. and close at 4 p.m.; others open at 9 a.m. and close at 6 p.m. or later. Weekend and holiday hours also vary. Always check your specific branch in the locator.
Is Chase customer service available on weekends?
Yes. Phone banking and customer service are available 24/7, including weekends and holidays. The mobile app and website also work around the clock. Only physical branch visits are limited to business hours.
What should I do if I need a notary and my branch is closed?
Call your branch or use the branch locator to find another Chase location that is open and offers notary services. Not every branch has a notary available, so confirm before you travel. Some branches require an appointment for notary services.