Chase branch hours vary by location, but most close between 4 p.m. and 6 p.m. on weekdays

Chase does not set a single closing time for all branches. Each location has its own schedule based on foot traffic, staffing, and local demand. Most branches in urban and suburban areas close at 5 p.m. or 6 p.m. on Monday through Friday. Some high-traffic locations stay open until 7 p.m. or later. Saturday hours typically run 9 a.m. to 1 p.m. or 9 a.m. to 3 p.m., and most branches are closed on Sunday.

The fastest way to find your branch's exact closing time is to search for it on Chase.com using the branch locator tool, or call the branch directly. You can also use Google Maps to search "Chase Bank near me" and see posted hours. If you are planning to visit for a specific service—like opening an account, depositing a check, or speaking to a loan officer—call ahead, because some services close earlier than the branch itself.

Key Takeaways

  • Most Chase branches close between 4 p.m. and 6 p.m. on weekdays, with some locations staying open later in busy areas.
  • Saturday hours are usually 9 a.m. to 1 p.m. or 9 a.m. to 3 p.m., and nearly all branches are closed on Sunday.
  • The Chase branch locator on Chase.com shows the exact hours for your nearest location.
  • Some services like loan applications or account opening may close before the branch itself does, so call ahead if you need a specific service.
  • ATMs and mobile banking are available 24/7 and do not follow branch hours.

How to find your specific branch's closing time

Go to Chase.com and click the branch locator tool in the top navigation. Enter your zip code or city name. The results will show each nearby branch with its full hours of operation, address, phone number, and available services. Click on any branch to see more detail, including whether it has a drive-through, ATM, or safe deposit box.

If you do not have internet access, call Chase customer service at 1-800-935-9935 and provide your zip code. A representative can tell you the hours of your nearest branch and whether it offers the service you need. You can also call the branch directly—the phone number appears in the locator results.

Why closing times differ between branches

Chase adjusts branch hours based on customer traffic patterns and local staffing. A downtown branch in a major city may stay open until 7 p.m. because thousands of people work nearby and visit during lunch or after work. A suburban branch in a quieter area might close at 4 p.m. because fewer customers come in during late afternoon.

Staffing levels also affect hours. If a branch has fewer employees, it may close earlier or reduce hours on certain days. Holiday schedules change hours too—many branches close on major holidays like Thanksgiving, Christmas, and New Year's Day, or open for shorter hours.

Services that close before the branch does

Even if a Chase branch is open, not all services are available for the full duration. Loan officers, mortgage specialists, and investment advisors often work 9 a.m. to 5 p.m. or 9 a.m. to 4 p.m., even if the branch stays open until 6 p.m. If you need to open a new account, apply for a loan, or discuss investment options, arrive at least 30 minutes before that service closes.

Teller services (deposits, withdrawals, check cashing) are usually available during all branch hours. Drive-through windows sometimes close 30 minutes before the branch itself. If you are unsure whether a specific service is available at your preferred time, call the branch directly before you go.

Using Chase outside of branch hours

Chase ATMs are available 24/7 at most branches and many other locations. You can withdraw cash, deposit checks (at ATMs with mobile deposit or envelope deposit), check your balance, and transfer money between accounts at any time. Chase also offers mobile banking through its app, which lets you check balances, pay bills, transfer money, and deposit checks by photo any time of day or night.

If you need to speak to someone outside of branch hours, call Chase customer service at 1-800-935-9935. Representatives are available 24/7 for account questions, fraud reporting, and general support. For urgent issues like a lost or stolen card, call the number on the back of your card—that line is also staffed around the clock.

Holiday hours and temporary closures

Chase branches close on New Year's Day, Martin Luther King Jr. Day, Presidents' Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas. Some branches may also close on Good Friday or other regional holidays. Hours may be reduced the day before or after a major holiday.

Occasionally, a branch closes temporarily for renovations or relocation. Check the branch locator on Chase.com before you visit, or call ahead, to confirm the branch is open. If your regular branch is closed, you can use any other Chase branch or ATM, or contact customer service by phone.

Frequently Asked Questions

Can I deposit a check after the branch closes?

Yes. If your branch has a mobile deposit ATM or envelope deposit slot, you can deposit checks 24/7. You can also use the Chase mobile app to deposit checks by taking a photo of the front and back. Deposits made after business hours are usually processed the next business day.

What if I need to speak to someone and the branch is closed?

Call Chase customer service at 1-800-935-9935. Representatives are available 24/7 for account questions, fraud, lost cards, and general support. For complex issues like loan applications, you may need to call back during branch hours or visit in person.

Do all Chase branches have the same Saturday hours?

No. Some branches open at 9 a.m. and close at 1 p.m., while others stay open until 3 p.m. or later. Check the branch locator or call your local branch to confirm Saturday hours before you visit.

Is there a Chase branch near me that stays open late?

Some Chase branches in major cities stay open until 7 p.m. or later on weekdays. Use the branch locator on Chase.com to see hours for branches near you, or call customer service to ask if any nearby location has extended hours.

Can I use a Chase ATM if the branch is closed?

Yes. Chase ATMs are available 24/7, even when the branch is closed. You can withdraw cash, deposit checks, check your balance, and transfer money at any time. ATM transactions are processed immediately or within one business day, depending on the type of transaction.