Chase branch hours vary by location, and most branches close between 5 and 6 p.m. on weekdays
Chase does not publish a single closing time for all branches. Each location sets its own hours based on local demand and staffing. Most branches in urban and suburban areas close at 5 or 6 p.m. on Monday through Friday, but some high-traffic branches stay open until 7 p.m. A few branches in major cities operate until 8 p.m. on certain weekdays. Saturday hours typically run 9 a.m. to 1 or 2 p.m., and most branches are closed on Sunday.
The only way to know when your specific branch closes today is to check Chase's branch locator tool on their website or call the branch directly. You can also look up hours in the Chase mobile app by entering your zip code or address. If you are already at a branch, the hours are posted on the door.
Key Takeaways
- Most Chase branches close between 5 and 6 p.m. on weekdays, but hours vary by location and some branches stay open later.
- The Chase website branch locator and mobile app show exact hours for your nearest location.
- You can call your branch directly to confirm today's closing time, especially if you need to visit before closing.
- If you cannot reach a branch before it closes, you can handle most banking tasks through the Chase app, online banking, or ATMs 24/7.
- Chase customer service by phone is available until 9 p.m. on most weekdays, later than most branch locations.
How to find your branch's hours right now
Go to chase.com and click "Locations" or use the search bar to find "branch locator." Enter your zip code or street address. The results show every Chase branch near you, and each listing displays today's hours, phone number, and services offered at that location. The same information is available in the Chase mobile app under the menu labeled "Locations" or "Find a Branch."
If you prefer to call, dial the main Chase customer service number on the back of your debit or credit card, or search online for your local branch's direct phone line. A staff member can confirm whether the branch is open now and when it closes today. This is the fastest way if you are already on your way or need to know immediately.
What you can do after your branch closes
Chase ATMs are available 24 hours a day at most branch locations and many other places. You can withdraw cash, deposit checks, transfer money between accounts, and check your balance without entering the branch. If you need to speak to someone after hours, Chase customer service by phone is available until 9 p.m. on weekdays and until 6 p.m. on Saturday. Call the number on your card or visit chase.com to find the customer service phone line.
For most routine tasks—paying bills, transferring money, depositing checks by photo, checking balances, or reviewing transactions—use the Chase mobile app or online banking at chase.com. These services work around the clock. If you have a question about a specific transaction or need to report fraud, you can start a chat with Chase through the app or website, though response times may be slower after business hours.
Why branch hours matter less than they used to
Chase has reduced the number of branches it operates and shifted many services online. Most account management, bill payment, and money transfer can now happen through the app or website without visiting a branch at all. Check deposits, which once required a teller, can be done by taking a photo of the front and back of the check in the mobile app. This means you no longer need to plan your day around branch hours for routine banking.
The main reasons to visit a branch in person are to deposit cash, open a new account, apply for a loan, or resolve a complex problem that requires a banker's judgment. If you need to do one of these things, plan ahead and confirm hours before you go, because wait times can be long during peak hours and some services may not be available at every location.
How to plan ahead if you need to visit today
If you know you need to visit a Chase branch today, check the hours now using the branch locator. Call ahead if you need a specific service—loan applications, account openings, and safe deposit box access sometimes require an appointment or may not be available at smaller branches. This prevents a wasted trip if the branch closes before you arrive or does not offer what you need.
If you are in a time zone different from your branch location, remember that Chase hours are in the branch's local time, not yours. A branch that closes at 5 p.m. Eastern closes at 5 p.m. Eastern, not 5 p.m. your time. The branch locator tool shows the correct local time for each location.
What to do if you need banking services and all branches are closed
Use a Chase ATM to withdraw cash, deposit checks, or transfer money. If you need to speak to a person, call Chase customer service at the number on your card. Representatives are available until 9 p.m. on weekdays and can help with account questions, fraud reports, card locks, and payment issues. For non-urgent matters, use the mobile app or online banking and follow up with a branch or phone representative during business hours.
If you have an emergency—such as a fraudulent charge, a lost card, or a payment that needs to stop immediately—call the customer service number on your card. Chase maintains phone support for emergencies outside normal branch hours. Have your account number and card number ready when you call.
Frequently Asked Questions
Can I deposit cash at a Chase ATM after the branch closes?
Yes. Most Chase ATMs accept cash deposits 24/7. The deposit posts to your account the next business day. If you need the cash to be available immediately, you must visit during branch hours and deposit with a teller, though this is rare for most account types.
Are all Chase branches open on Saturday?
Most Chase branches are open on Saturday from 9 a.m. to 1 or 2 p.m., but hours vary by location. Some branches in less busy areas may have shorter Saturday hours or be closed. Check your branch's hours using the locator tool to confirm.
What if I need to speak to someone after 9 p.m.?
Chase customer service by phone ends at 9 p.m. on most weekdays. If you have an urgent issue after that time, use the mobile app to report fraud or lock your card. For other emergencies, call the number on your card and explain the situation; some calls may be routed to an after-hours team depending on the issue.
Can I do everything I need online instead of visiting a branch?
Most routine banking—transfers, bill payments, check deposits, balance checks—can be done through the Chase app or website. You will need to visit a branch only for cash deposits, account openings, loan applications, or problems that require a banker's help. Check what services your branch offers before you go.
Do Chase branches have different hours on holidays?
Yes. Chase branches close on federal holidays like Thanksgiving, Christmas, and New Year's Day. Some branches may have reduced hours on the day before or after a holiday. Check the branch locator or call ahead if you are banking around a holiday.