Chase branch hours vary by location, but most open at 9 a.m. and close between 5 and 6 p.m. on weekdays
Chase does not set a single opening time for all branches. Each location has its own schedule, which you can find by entering your zip code on Chase's branch locator tool at chase.com or by calling the specific branch directly. Most branches open at 9 a.m. on Monday through Friday, but closing time ranges from 5 p.m. to 6 p.m. depending on the branch. Saturday hours are typically 9 a.m. to 1 p.m., and most branches are closed on Sunday.
If you need to handle banking outside these hours, Chase offers 24/7 phone support, mobile app access, and ATM withdrawals and deposits at any time. Many transactions—bill pay, transfers, deposits through mobile check deposit—do not require a branch visit at all.
Key Takeaways
- Most Chase branches open at 9 a.m. weekdays and close between 5 and 6 p.m., but hours differ by location.
- Saturday hours are usually 9 a.m. to 1 p.m., and branches are typically closed Sunday.
- Use the Chase branch locator at chase.com to find the exact hours for your nearest location.
- Chase customer service is available 24/7 by phone, and the mobile app and ATMs work around the clock.
- Many banking tasks—transfers, bill pay, mobile check deposit—can be done outside branch hours through the app or phone.
How to find your branch's exact hours
The fastest way to confirm hours is to visit chase.com/locator, enter your zip code or address, and select your branch from the results. The hours listed there are current and updated by Chase as schedules change. You can also call the branch directly; the phone number appears in the locator results.
Some branches have reduced hours on certain days or may close for holidays, so checking before you travel is worth the minute it takes. If you are planning a visit for a specific transaction—such as opening an account, getting a cashier's check, or discussing a loan—calling ahead to confirm the branch is open and to ask whether you need an appointment can save a wasted trip.
What you can do outside branch hours
Chase ATMs work 24/7 for withdrawals, deposits, and balance checks. The mobile app lets you transfer money between accounts, pay bills, deposit checks by photo, and send money to other people at any time. You can also set up automatic payments so recurring bills are paid without you having to log in each time.
If you need to speak to someone outside branch hours, Chase phone support is available around the clock. The number is on the back of your debit card or credit card. Wait times are usually shorter during off-peak hours—early morning, late evening, or weekday afternoons—than during lunch or right after the branch closes.
When you do need to visit a branch in person
Some tasks still require a branch visit: opening a new account, applying for a loan, getting a cashier's check, reporting a lost card, or discussing fraud. If you need to do one of these, plan your visit during weekday business hours when staffing is fullest. Many branches are understaffed on Saturday mornings, so you may wait longer.
If your nearest branch has limited hours or you cannot visit during those times, call ahead to ask whether the task can be handled by phone or mail instead. For example, some account issues can be resolved with a phone call to customer service, and loan applications can sometimes be started online.
Holiday closures and temporary hour changes
Chase branches close on major U.S. holidays: New Year's Day, Martin Luther King Jr. Day, Presidents' Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas. Some branches may also close on Good Friday. The branch locator will show holiday closures if you check a few days ahead.
During severe weather or staffing shortages, individual branches may close temporarily or reduce hours. If you are planning an important visit, a quick call to the branch the day before confirms it will be open and staffed for what you need.
Differences between in-person and phone banking
Phone banking and the app handle most routine transactions faster than a branch visit. Transfers between your own accounts, bill payments, and balance checks take seconds on the app. Depositing a check by taking a photo is often faster than driving to a branch and waiting in line.
Phone support is useful for questions about your account, fraud disputes, and explaining options—such as overdraft protection or fee waivers—that might require a conversation. You do not have to wait for branch hours to get an answer; you can call at 2 a.m. if you need to.
Frequently Asked Questions
Are Chase branches open on Saturday?
Most Chase branches are open on Saturday from 9 a.m. to 1 p.m., but hours vary by location. Some branches may have different Saturday hours or be closed on Saturday entirely. Check your specific branch on chase.com/locator to confirm.
Can I deposit cash at a Chase ATM after the branch closes?
Yes. Chase ATMs accept cash deposits 24/7. The deposit is credited to your account, usually by the next business day. Some ATMs have limits on how much cash you can deposit in a single transaction, so check your receipt or call customer service if you are depositing a large amount.
What if I need to speak to someone outside branch hours?
Chase customer service is available 24/7 by phone. The number is on the back of your debit or credit card. You can also message Chase through the mobile app or use the chat feature on chase.com during certain hours.
Do I need an appointment to visit a Chase branch?
Appointments are not required for most transactions, but calling ahead is a good idea if you need help with something complex—like opening a business account or applying for a mortgage. Walk-ins are usually welcome during regular hours, though wait times vary.
Is Chase customer service really available 24/7?
Yes. You can call the number on your card at any time, day or night, to report fraud, ask account questions, or request a replacement card. Wait times may be longer during peak hours, but the line is staffed around the clock.