Chase branch hours vary by location, but most open at 9 a.m. on weekdays
Chase does not set a single opening time across all branches. Most locations open at 9 a.m. Monday through Friday, but some open as early as 8 a.m. or as late as 10 a.m. depending on the branch. Saturday hours typically start at 9 a.m. or 10 a.m., and many branches close by 1 p.m. or 2 p.m. on Saturday. Most Chase branches are closed on Sunday, though a small number of high-traffic locations may have limited Sunday hours.
The only way to know your specific branch's hours is to check directly. Chase publishes hours on its website, in the mobile app, and by phone. Calling ahead takes two minutes and saves a trip if the branch closes earlier than you expect or is closed for a holiday.
Key Takeaways
- Most Chase branches open at 9 a.m. on weekdays, but hours vary by location and some open at 8 a.m. or 10 a.m.
- Saturday hours usually start at 9 a.m. or 10 a.m. and end by 2 p.m., and most branches are closed Sunday.
- You can find your branch's exact hours on Chase.com, in the Chase mobile app, or by calling the branch directly.
- Holiday schedules differ from regular hours, so check before visiting on a federal holiday or the day after.
How to find your branch's hours online
Go to Chase.com and select "Locations" or use the branch locator tool. Enter your address or zip code. The search results show each nearby branch with its full hours, phone number, and services offered. The hours displayed are current and update when Chase changes them.
The Chase mobile app has the same locator. Open the app, tap the menu icon, select "Locations," and search by address or zip code. You can also call your branch directly—the number appears in the locator results. If you do not have the number, you can call Chase customer service at the number on the back of your debit card and ask for your branch's phone number and hours.
What to do if you need banking outside regular hours
Chase ATMs are available 24/7 at most branches and many other locations. You can withdraw cash, deposit checks, transfer money, and check your balance without visiting during business hours. If you need to speak to someone, Chase offers phone banking and online chat during extended hours.
Phone banking is available Monday through Friday from 8 a.m. to 8 p.m. Eastern time, and Saturday from 9 a.m. to 5 p.m. Eastern time. Online chat hours vary but typically run from 8 a.m. to 10 p.m. Eastern time most days. For urgent issues outside these windows, you can leave a message and a representative will call you back during business hours. You can also use Chase's online banking portal to pay bills, transfer funds, or check your account balance at any time.
Holiday closures and special hours
Chase branches close on federal holidays including New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas. Some branches may also close on Presidents' Day or other regional holidays. Hours may be reduced the day before or after a major holiday.
Check your branch's hours on Chase.com or call ahead if you plan to visit near a holiday. The branch locator shows holiday schedules when you search. Even when branches are closed, ATMs remain operational and you can use phone banking or online services to handle most transactions.
Differences between branch types
Chase operates full-service branches, express branches, and ATM-only locations. Full-service branches offer all services and typically have the longest hours. Express branches are smaller and may have shorter hours or limited services. ATM-only locations have no staff but are open 24/7.
When you search for a branch, the locator tells you which type it is and what services are available. If your nearest location is an express branch or ATM-only site, the locator will show full-service branches nearby. Full-service branches are best if you need to open an account, apply for a loan, or handle complex transactions that require speaking with a banker.
What to bring when you visit
Bring a government-issued photo ID for most transactions. If you are opening an account, bring a second form of ID, proof of address (a recent utility bill or lease), and your Social Security number. For depositing checks, bring the checks and your account number or debit card.
If you are unsure what documents you need, call your branch before you go. Staff can tell you exactly what to bring so you do not make an unnecessary trip. This is especially helpful if you are handling something outside routine banking, such as setting up a wire transfer or updating account information.
Frequently Asked Questions
Do all Chase branches open at 9 a.m.?
No. Most open at 9 a.m., but some open at 8 a.m. or 10 a.m. Check your specific branch on Chase.com or call to confirm.
Are Chase branches open on Saturday?
Most are open Saturday from 9 a.m. or 10 a.m. until 1 p.m. or 2 p.m. Hours vary by location. Check your branch's schedule online or by phone.
Can I do my banking if the branch is closed?
Yes. Chase ATMs are available 24/7, and you can use phone banking or online chat during extended hours. Phone banking runs until 8 p.m. weekdays and 5 p.m. Saturday Eastern time.
What happens if I need to visit on a holiday?
Chase branches are closed on federal holidays. Plan ahead and visit the day before or after. ATMs remain available 24/7 even on holidays.
How do I find the closest Chase branch to me?
Use the branch locator on Chase.com or in the Chase mobile app. Enter your address or zip code to see nearby branches, their hours, phone numbers, and services.