Chase branch hours vary by location, and the fastest way to find yours is the Chase branch locator on their website or mobile app
Chase does not have a single opening time across all branches. Each location sets its own hours based on foot traffic, staffing, and local demand. Most branches open between 9 a.m. and 10 a.m. on weekdays, but some open as early as 8 a.m., and a few open later. Weekend hours are shorter, and many branches close on Sundays entirely.
To find your specific branch's hours right now, go to chase.com, click "Locations" in the top menu, enter your zip code or address, and select your branch from the results. The hours appear immediately below the branch name and address. You can also use the Chase Mobile app: tap the menu icon, select "Locations," search for your branch, and the hours display on the branch detail page. Both methods show today's hours, holiday closures, and whether the branch offers drive-through service.
If you need to reach Chase outside branch hours, you can call their customer service line at 1-800-935-9935 (available 24/7 for account questions), use the mobile app to deposit checks or transfer money, or visit an ATM. Many Chase ATMs allow cash withdrawals and deposits at any time.
Key Takeaways
- Chase branch hours differ by location; most open between 9 a.m. and 10 a.m. on weekdays, but some open earlier or later.
- The Chase website branch locator and mobile app show your specific branch's hours for today, including weekend and holiday schedules.
- You can reach Chase customer service by phone 24/7 at 1-800-935-9935 for account questions outside branch hours.
- Chase ATMs and the mobile app allow deposits, withdrawals, and transfers at any time, even when branches are closed.
How to use the Chase branch locator
The branch locator is the most direct route to accurate, real-time hours. On the Chase website, the "Locations" link appears in the top navigation bar. Click it, type your zip code or full address into the search box, and a list of nearby branches appears with distance from your location.
Each branch listing shows the street address, phone number, hours for today, and icons indicating which services are available at that location (drive-through, ATM, safe deposit box, etc.). If a branch has special hours today due to a holiday or event, that information displays prominently. You can also click "View full hours" to see the complete weekly schedule.
The mobile app works the same way. Open Chase Mobile, tap the menu (three horizontal lines), select "Locations," enter your search, and tap the branch you want. The hours appear on the branch detail page, along with directions and the option to call the branch directly from the app.
What to do if your branch is closed
If your branch is closed when you need to visit, you have several options depending on what you need to do. For deposits, transfers, bill payments, and balance checks, the Chase Mobile app and website handle these 24/7. Mobile check deposit—where you photograph the front and back of a check and submit it through the app—typically posts to your account within one business day.
For cash withdrawals, any Chase ATM works, even at branches that are currently closed. If you need to speak with a representative, call 1-800-935-9935 anytime. For in-person help with complex issues (opening a new account, applying for a loan, resolving a dispute), you will need to visit during business hours. Check the locator again to find another nearby Chase branch with different hours, or plan your visit for the next business day.
If you are a Chase customer in another state or country, you can also visit any Chase branch nationwide or use the ATM network. The branch locator shows all locations, so you can find one near your current location.
Chase hours on weekends and holidays
Most Chase branches are open Saturday from 9 a.m. to 1 p.m., though some locations stay open until 2 p.m. or 3 p.m. Very few branches are open on Sunday; the branch locator will show you if yours is one of them. Holiday hours change each year—on major holidays like Thanksgiving, Christmas, and New Year's Day, most branches close entirely.
The branch locator displays holiday closures in advance, so you can plan ahead. If you need banking services on a holiday, the mobile app and website remain available, and ATMs operate 24/7. Customer service by phone is also available on most holidays, though wait times may be longer.
Drive-through and after-hours options
If your branch has a drive-through, it typically stays open 30 minutes to an hour longer than the lobby. The branch locator shows whether drive-through service is available at your location. Drive-through hours appear separately from lobby hours on the branch detail page.
Chase also offers after-hours deposit envelopes at many branches—a secure slot where you can deposit checks and cash even when the branch is closed. The envelope is sealed, dated, and processed the next business day. Ask your branch whether this service is available at your location.
Frequently Asked Questions
Can I call my Chase branch directly to confirm it is open today?
Yes. The branch locator shows the phone number for each location. Calling ahead is useful if you need a specific service (like a safe deposit box access) or if you want to confirm staffing. Most branches answer during their posted hours, though wait times vary.
What if the branch locator shows different hours than what I see when I arrive?
Branch hours can change due to staffing shortages, local events, or system updates. If you see a discrepancy, call the branch directly at the number in the locator. You can also report the error through the Chase website so they can update the information for other customers.
Are all Chase ATMs available 24/7?
Most Chase ATMs operate around the clock, but some inside other businesses (like grocery stores) may have limited hours. The branch locator specifies whether an ATM is available 24/7 or has restricted hours. If you are unsure, use the mobile app to find another ATM nearby.
Can I do my banking online if the branch is closed?
Yes. Chase Online and the mobile app are available 24/7 for transfers, bill payments, deposits (via mobile check deposit), balance checks, and account management. You do not need a branch to be open for these services.
What if I need to open a new account and the branch is closed?
You can open some Chase accounts online through the website or mobile app without visiting a branch. For accounts that require in-person verification or for complex products like business accounts, you will need to visit during business hours. Check the branch locator for hours at a nearby location.