Chase branch hours vary by location, but most open at 9 a.m. and close between 4 p.m. and 6 p.m. on weekdays
Chase does not set a single closing time across all branches. Each location sets its own hours based on customer traffic and staffing. Most branches in urban and suburban areas close at 5 p.m. or 6 p.m. on Monday through Friday. Some high-traffic branches stay open until 6 p.m. or later. Rural or smaller branches may close as early as 4 p.m.
Saturday hours are shorter. Most Chase branches open at 9 a.m. on Saturday and close between 1 p.m. and 3 p.m. Some branches do not open on Saturday at all. Chase branches are closed on Sunday and federal holidays.
The fastest way to find your branch's exact hours is to visit Chase.com, use the branch locator tool, and enter your zip code or address. The locator shows hours for that specific location. You can also call the branch directly or use Google Maps, which displays hours for most Chase locations.
Key Takeaways
- Most Chase branches open at 9 a.m. on weekdays and close between 4 p.m. and 6 p.m., depending on the location.
- Saturday hours are typically 9 a.m. to 1 p.m. or 3 p.m., and many branches do not open on Saturday.
- Chase branches are closed on Sunday and all federal holidays.
- Use the Chase branch locator on Chase.com to find the exact hours for your nearest location.
- If you need banking services outside branch hours, Chase offers 24/7 phone support, ATMs, and online banking.
How to find your specific branch's closing time
The Chase branch locator is the most reliable source. Go to Chase.com, click "Locations" or "Find a Branch," enter your address or zip code, and the tool will display hours for branches near you. Each location shows opening time, closing time, and whether it is open on Saturday.
If you do not have internet access, call Chase customer service at 1-800-935-9935. A representative can tell you the hours for any branch you name. You can also call the branch directly—the phone number appears in the locator tool or in your Chase statements.
Google Maps also displays Chase branch hours. Search "Chase Bank near me," and the hours appear in the business listing. This method works on a phone or computer and does not require logging into your Chase account.
What to do if you need banking outside normal hours
Chase ATMs are available 24/7 at most locations. You can withdraw cash, deposit checks, transfer money between accounts, and check your balance at any Chase ATM without visiting a branch. ATMs are inside branches, in Chase lobbies, and at many retail locations.
Chase online banking and the mobile app work around the clock. You can pay bills, transfer money, deposit checks by photo, and manage your account from any device at any time. Many transactions that once required a branch visit—like opening an account or applying for a credit card—can now be done online.
Chase phone banking is available 24/7 at 1-800-935-9935. Representatives can help with account questions, report fraud, dispute transactions, and handle other issues outside branch hours. You will need your account number and PIN or online password to verify your identity.
Differences between weekday and weekend hours
Weekday hours are the longest. Most branches open at 9 a.m. and stay open until 5 p.m. or 6 p.m. Monday through Friday. Some branches in busy areas may open earlier or close later, but this is less common.
Saturday hours are significantly shorter. Most branches that open on Saturday do so at 9 a.m. and close by 1 p.m. or 3 p.m. at the latest. A substantial number of Chase branches do not open on Saturday at all, particularly in smaller towns or less busy areas.
Chase branches are never open on Sunday. If you need to handle banking on a Sunday, you must use an ATM, online banking, or call customer service. Federal holidays also close all branches, even if they would normally be open that day.
Holiday closures and special hours
Chase branches close on all federal holidays, including New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas. On these days, ATMs and online banking remain available, but you cannot visit a branch or speak to a representative in person.
Some branches may have modified hours on the day before or after a holiday, though this varies by location. The branch locator tool on Chase.com will show any special hours around holidays if you check a few days in advance.
If you need to handle a time-sensitive transaction before a holiday, plan ahead. Call your branch or use online banking to complete what you can before the closure. For urgent issues, Chase phone banking is open even on holidays.
Using Chase services when branches are closed
Chase ATMs are the most accessible option outside branch hours. You can perform most routine transactions—deposits, withdrawals, transfers, and balance checks—at any Chase ATM without speaking to anyone. ATMs accept checks for deposit and process cash withdrawals instantly.
Mobile check deposit through the Chase app lets you deposit checks from home by taking a photo of the front and back. The deposit posts to your account within one business day. This works 24/7 and requires only your phone and the check.
Bill pay through online banking or the app lets you schedule payments to almost any business or person. You can set up one-time payments or recurring bills and choose the date the payment should arrive. This also works around the clock.
For account questions or problems that require a person, Chase customer service is available by phone 24/7. You can report fraud, dispute a transaction, ask about fees, or get help with your account without waiting for a branch to open.
Frequently Asked Questions
Do all Chase branches have the same closing time?
No. Each Chase branch sets its own hours based on location and traffic. Most close between 4 p.m. and 6 p.m. on weekdays, but some close earlier or stay open later. Use the branch locator on Chase.com to find the exact closing time for your location.
Are Chase branches open on Saturday?
Some are, but not all. Branches that open on Saturday typically close by 1 p.m. or 3 p.m. Many Chase branches do not open on Saturday at all. Check the locator tool or call your branch to confirm.
What can I do if I need to bank on Sunday?
Use a Chase ATM to withdraw cash or deposit checks, access online banking to pay bills or transfer money, or call Chase customer service at 1-800-935-9935. You cannot visit a branch on Sunday, but these options handle most banking needs.
Will my branch be open on a holiday?
No. Chase branches close on all federal holidays, including New Year's Day, Thanksgiving, Christmas, and Independence Day. ATMs and online banking remain available. Call ahead if you need to handle something urgent before the holiday.
Can I deposit a check outside branch hours?
Yes. You can use a Chase ATM to deposit a check 24/7, or use mobile check deposit through the Chase app by photographing the check. Both methods process deposits without visiting a branch.