Your account number is on your debit card, checks, and online banking
Your Chase bank account number is a unique identifier for your specific account. It appears in several places: the bottom left of your checks, embedded in your debit card number, your monthly statement, and your Chase online banking dashboard. The easiest place to find it is your debit card—it's printed right there—or by logging into Chase.com and viewing your account details.
The account number itself is typically 10 to 12 digits long, depending on the type of account you hold. It is separate from your routing number (which identifies Chase as your bank) and your debit card number (which is longer and includes additional security digits). Knowing the difference matters because banks, employers, and other organizations may ask for one or the other.
Key Takeaways
- Your Chase account number appears on your debit card, checks, statements, and in your online banking portal under account details.
- The account number is 10 to 12 digits and is different from your routing number and your full debit card number.
- You will need your account number to set up direct deposit, arrange wire transfers, or authorize automatic bill payments.
- Never share your full account number with anyone who calls you unsolicited; Chase will never ask for it this way.
Finding your account number on your debit card
Look at the front of your Chase debit card. You will see a 16-digit number printed across the middle—that is your card number. Below or near it, you will see a shorter number, usually 10 to 12 digits. That shorter number is your account number. It is printed in smaller text and is often positioned to the left of the card number or on the bottom right.
If your card is worn or the number is hard to read, do not guess. Use one of the other methods below instead. A wrong account number can cause a payment to fail or go to the wrong account.
Checking your Chase statement or online banking
Log into your Chase account at Chase.com using your username and password. Once you are logged in, look for "Account Details" or "Account Information"—the exact label varies by account type. Your account number will be displayed prominently on that page, usually near your account type and balance.
You can also find your account number on your monthly paper statement, if you receive one. It appears near the top, usually next to your account type (Checking, Savings, Money Market, etc.). If you have paperless statements, log into your online account and download or view your most recent statement as a PDF.
Locating your account number on checks
If you have a checkbook, look at the bottom left of any check. You will see three sets of numbers separated by colons or vertical bars. The first set is your routing number (9 digits), the middle set is your account number (10 to 12 digits), and the third set is the check number. The account number is always in the middle.
This method works only if you have ordered checks from Chase. If you have not, or if your checks are old, use your debit card or online banking instead.
Why you need your account number and when to share it
You will need your account number to set up direct deposit from your employer, arrange incoming wire transfers, or authorize automatic bill payments. You may also need it when contacting Chase customer service about a specific account issue. Employers and payroll processors typically ask for both your routing number and account number together.
Never share your full account number with anyone who calls you unsolicited, even if they claim to be from Chase. Chase will never ask for your account number over the phone unless you initiated the call. If someone calls claiming to be from your bank and asks for account details, hang up and call Chase directly using the number on the back of your debit card or on your statement.
The difference between account number, routing number, and card number
These three numbers are often confused because they all appear on your card or checks, but they serve different purposes. Your account number identifies your specific account at Chase. Your routing number identifies Chase Bank itself (it is the same for all Chase customers in your region). Your debit card number is a 16-digit number that works only for card transactions and is different from your account number.
When setting up direct deposit, you need your routing number and account number. When making a purchase with your card, you use your card number. When receiving a wire transfer, you typically need your routing number and account number. When paying a bill by check, the bank uses all three numbers to process the payment.
What to do if you cannot find your account number
If you do not have access to your debit card, checks, or online banking, call Chase customer service at the number on the back of any Chase card or on your statement. You will need to verify your identity by providing your Social Security number, date of birth, and answers to security questions. Once verified, a representative can provide your account number over the phone.
If you are locked out of your online account, use the "Forgot Password" or "Unlock Account" option on Chase.com to regain access. If that does not work, call customer service or visit a Chase branch in person with a photo ID.
Frequently Asked Questions
Is my account number the same as my debit card number?
No. Your debit card number is 16 digits and is used for card transactions. Your account number is 10 to 12 digits and is used for bank transfers, direct deposit, and bill payments. Both appear on your card, but they are different numbers.
Can someone access my account if they know my account number?
Your account number alone is not enough to access your account or move money. A person would also need your username, password, or other verification information. However, do not share your account number with strangers. It is meant for legitimate transactions like direct deposit or wire transfers.
What is my routing number and where do I find it?
Your routing number is a nine-digit code that identifies Chase Bank. It is the first set of numbers on the bottom left of your checks. You can also find it on Chase.com or by calling customer service. Your routing number is the same for all your Chase accounts in the same region.
Do I need my account number to make a payment to my Chase credit card?
No. To pay your Chase credit card, you can use your card number, your online banking portal, or the Chase mobile app. You do not need your checking account number. If you are setting up automatic payments from another bank, that bank may ask for your Chase account number.
Can I change my account number?
No. Your account number is permanent and tied to your account. If you close the account and open a new one, you will receive a new account number. You cannot request a change to an existing account number.