How to find Chase's hours for today
Chase publishes hours for each branch separately, and they vary by location. The fastest way to check is to visit chase.com, click "Locations" in the top menu, enter your zip code or address, and select your branch from the results. The hours for today will appear on that branch's page, along with whether it's open right now.
If you're already at a Chase branch or ATM, you can also call the branch directly — the phone number is posted on the door or the machine. A staff member can tell you today's hours and whether a manager or specific service (like loan processing) is available.
Chase's standard hours are typically 9 a.m. to 5 p.m. Monday through Friday and 9 a.m. to 1 p.m. on Saturday, but individual branches may open earlier, close later, or stay closed on Saturday. Some branches inside grocery stores or malls keep different hours than standalone locations.
Key Takeaways
- Chase branch hours vary by location, so checking the specific branch on chase.com is the only reliable way to know if it's open today.
- Most Chase branches are open 9 a.m. to 5 p.m. weekdays and 9 a.m. to 1 p.m. Saturday, but many have different schedules.
- You can call your branch directly to confirm today's hours or ask whether a specific service is staffed.
- Chase ATMs are available 24/7 at most locations, even when the branch itself is closed.
- Holiday schedules change branch hours, so check the website before visiting on a holiday or the day after.
What to do if your branch is closed
If your branch is closed today, you have several options depending on what you need. Chase ATMs are open around the clock at most locations, so you can withdraw cash, deposit checks (at machines with mobile deposit or envelope slots), transfer money between accounts, and check your balance anytime.
For services that require a person — opening an account, applying for a loan, disputing a transaction, or getting a cashier's check — you can visit a different Chase branch that is open today. Use the location finder on chase.com to see which branches near you have hours that work.
You can also handle many transactions through Chase's mobile app or website: transfer money, pay bills, deposit checks by photo, change your PIN, freeze your card, or message customer service. For urgent issues outside business hours, Chase's customer service line (1-800-935-9935) operates 24/7.
Holiday and weekend closures
Chase branches close on federal holidays, including New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas. On the day after Thanksgiving and the day after Christmas, many branches also close or operate on reduced hours.
Most Chase branches are closed on Sundays. Some locations inside grocery stores or shopping centers may have different holiday schedules than standalone branches, so check the website for your specific location.
If you need to make a payment or transfer money on a holiday when branches are closed, use the mobile app or website — both work 24/7. ATMs are also available around the clock.
Using Chase services outside branch hours
Chase's mobile app and website let you handle most banking tasks without visiting a branch. You can transfer money between your own accounts or to other people, pay bills, deposit checks by taking a photo, set up automatic payments, freeze or unfreeze your debit card, change your PIN, and view your account history and balances.
If you need to speak with someone after hours, call 1-800-935-9935 for customer service. Wait times are typically shorter late at night or early in the morning. For account issues, fraud reports, or card replacement, a representative can help you over the phone.
Chase also offers in-app messaging through the mobile app, where you can send questions to customer service and receive responses during business hours.
Finding a Chase branch near you
Chase has more than 4,700 branches across the United States. To find one near you, go to chase.com, click "Locations," and enter your zip code or address. The results show distance, hours, services available (like a safe deposit box or drive-through), and the phone number.
You can also filter by service type — for example, if you need to open a business account or apply for a mortgage, you can see which branches have those specialists on staff. Some branches are smaller and may not offer every service.
Frequently Asked Questions
Are Chase ATMs open when the branch is closed?
Yes. Chase ATMs operate 24/7 at most locations, even when the branch itself is closed. You can withdraw cash, deposit checks (if the machine has that feature), transfer money, and check your balance anytime.
Can I do everything online that I can do at a branch?
Most things, but not all. You can transfer money, pay bills, deposit checks by photo, and manage your account online or through the app. You'll need to visit a branch or call customer service to open a new account, apply for a loan, order a cashier's check, or access a safe deposit box.
What time does Chase customer service close?
Chase customer service is available 24/7 at 1-800-935-9935. Wait times vary, but calling late at night or early morning usually means shorter holds.
Do all Chase branches have the same hours?
No. Hours vary by location. Some branches open at 8 a.m., others at 10 a.m. Some close at 4 p.m., others at 6 p.m. or later. Check your specific branch on chase.com to see its exact hours.
Is Chase open on Sundays?
Most Chase branches are closed on Sundays. A few locations inside grocery stores or malls may have Sunday hours, but this is rare. Check the location finder on chase.com for your branch.