How to check if your Chase branch is open right now
The fastest way to check if a specific Chase branch is open today is to visit chase.com, click "Locations" at the top of the page, enter your zip code or city, and select the branch. The page shows today's hours, whether it's open now, and directions. You can also call the branch directly — the number appears on that same location page.
If you need to reach Chase outside branch hours, you can use their 24/7 phone line at 1-800-935-9935 for account questions, payments, or fraud reports. Mobile banking through the Chase app is also available around the clock for transfers, bill pay, and balance checks.
Most Chase branches are open Monday through Friday from 9 a.m. to 5 p.m., with Saturday hours typically from 9 a.m. to 1 p.m., but this varies by location. Some branches in urban areas or inside grocery stores have extended hours. Sunday hours are rare but do exist at a small number of locations.
Key Takeaways
- Use chase.com/locations or call the branch directly to confirm today's hours, since they vary by location and may change for holidays.
- Chase customer service is available 24/7 at 1-800-935-9935 for payments, transfers, and account issues even when branches are closed.
- Most branches open at 9 a.m. on weekdays and close at 5 p.m., with Saturday hours from 9 a.m. to 1 p.m., but some locations have different schedules.
- The Chase mobile app lets you handle banking tasks around the clock without visiting a branch or calling.
What you can and cannot do without visiting a branch
Many banking tasks do not require a branch visit. You can transfer money between your own accounts, pay bills, deposit checks using mobile check deposit, send money to other people, and check your balance through the Chase app or website at any time. You can also dispute a transaction, report a lost card, or freeze your account by phone or app.
You do need to visit a branch in person for certain tasks: opening a new account type that requires a signature, getting a cashier's check, depositing large amounts of cash, accessing a safe deposit box, or applying for a loan. Some branches also handle notary services, though this varies. If you are unsure whether your task requires a visit, call the branch first.
Holiday closures and when Chase branches shut down
Chase branches close on federal holidays: New Year's Day, Martin Luther King Jr. Day, Presidents' Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Columbus Day, Veterans Day, Thanksgiving, and Christmas. On these days, all branches are closed, though the 24/7 phone line and app remain available.
Some branches may also close early or stay closed on days surrounding major holidays, especially if the holiday falls on a Friday or Monday. Check the specific branch location page on chase.com a few days before a holiday to confirm, or call ahead.
Finding a Chase branch when you are traveling
If you are out of town and need a branch, use the Chase location finder on their website or app. Enter the city or zip code where you are traveling, and it will show nearby branches with their hours. Chase has branches in all 50 states, so you should be able to find one nearby in most places.
If you need cash and cannot reach a branch, you can withdraw from any ATM that displays the Allpoint, MoneyPass, or CO-OP network logos — Chase reimburses out-of-network ATM fees for many account types. Check your account details to see if yours qualifies.
What to do if you need banking services right now
If a branch is closed and you need immediate help, call 1-800-935-9935. This line handles account questions, payment issues, fraud reports, and card problems 24 hours a day, seven days a week. Have your account number or card number ready.
For urgent transfers or payments, use the Chase app or website — most transfers between Chase accounts post within minutes, and bill payments can be scheduled for the next business day. If you need to dispute a charge or report fraud, you can do this by phone, app, or online message without waiting for a branch to open.
Frequently Asked Questions
Are Chase branches open on Saturdays?
Most Chase branches are open on Saturday from 9 a.m. to 1 p.m., but hours vary by location. Some branches in smaller towns may be closed on Saturday, while a few in major cities stay open later. Check your specific branch on chase.com or call to confirm.
Can I deposit a check after the branch closes?
Yes. Use mobile check deposit through the Chase app — photograph the front and back of the check and submit it. The deposit usually posts within one business day. You can also use an ATM at some locations, though not all ATMs accept deposits.
What if I need to withdraw cash and the branch is closed?
Use any Chase ATM or an ATM in the Allpoint, MoneyPass, or CO-OP network. Chase reimburses out-of-network fees for many account types, so check your account details. If you have a Chase debit card, you can also get cash back at most grocery stores and retailers.
Is Chase open on Christmas or Thanksgiving?
No. Chase branches close on all federal holidays, including Christmas and Thanksgiving. The 24/7 phone line and mobile app remain available. If you need to make a payment or transfer on a holiday, use the app or website.
Can I open a new account outside of branch hours?
You can start the process online through chase.com, but some account types require a branch visit to complete. Call 1-800-935-9935 or check the account details page to see whether your chosen account can be opened entirely online or needs an in-person signature.