Chase branch and ATM hours vary by location

Chase branches are not all open at the same time. Most branches open between 8 and 9 a.m. and close between 4 and 6 p.m. on weekdays, but some locations stay open until 7 or 8 p.m. Saturday hours typically run 9 a.m. to 1 or 2 p.m., and most branches are closed on Sunday. A few high-traffic locations may have different schedules.

The fastest way to find your specific branch's hours is to visit chase.com, use the branch locator tool, and search by your address or ZIP code. The result will show you that exact location's weekday, Saturday, and Sunday hours. You can also call the branch directly — the phone number appears in the same locator result.

Chase ATMs are available 24/7 at most locations, including inside branches, in grocery stores, and at standalone kiosks. You can withdraw cash, deposit checks, and transfer money between accounts at any hour, even when the branch itself is closed.

Key Takeaways

  • Most Chase branches open at 8 or 9 a.m. on weekdays and close between 4 and 6 p.m., but hours vary significantly by location.
  • Saturday hours are usually 9 a.m. to 1 or 2 p.m., and most branches do not open on Sunday.
  • Use the Chase branch locator at chase.com to see the exact hours for your nearest location.
  • Chase ATMs operate 24/7 and allow you to withdraw cash, deposit checks, and transfer money outside of branch hours.
  • Federal holidays close most Chase branches, though ATMs remain available.

Federal holidays when Chase branches close

Chase branches close on federal holidays, which means you cannot visit a teller or use in-branch services on those days. The holidays that typically close Chase locations are New Year's Day, Martin Luther King Jr. Day, Presidents' Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Columbus Day, Veterans Day, Thanksgiving, and Christmas.

ATMs remain open on federal holidays, so you can still withdraw cash, deposit checks, and move money between accounts. If you need to speak with someone by phone on a holiday, Chase customer service is usually available, though wait times may be longer.

Some branches may close early on the day before a holiday or open late the day after, depending on the location. Check your specific branch's holiday schedule on chase.com or call ahead if you plan to visit around a holiday.

How to reach Chase outside of branch hours

If your branch is closed, you have several options to handle banking needs. Chase customer service is available by phone 24/7 at 1-800-935-9935. You can report fraud, ask questions about your account, request a wire transfer, or discuss loan and credit card issues without visiting a branch.

Chase's mobile app and website allow you to check balances, transfer money between your own accounts, pay bills, deposit checks by photo, and send money to other people through Chase QuickPay. These services work around the clock.

If you need to deposit cash or get a cashier's check, you will need to visit a branch or ATM during operating hours. Cash deposits cannot be made through the app or website, and cashier's checks require a teller.

Chase locations inside grocery stores and other retailers

Many Chase branches operate inside Whole Foods, Safeway, Kroger, and other grocery chains. These in-store branches often have different hours than standalone Chase locations — they typically close when the store closes, which may be later than a traditional branch. Some in-store branches are open on Sunday if the grocery store is open.

In-store branches offer the same services as regular branches: deposits, withdrawals, account changes, and loan discussions. However, they may have fewer tellers and longer wait times during peak shopping hours. Call the specific in-store branch to confirm its hours before you visit.

What you can and cannot do at Chase ATMs

Chase ATMs let you withdraw cash, deposit checks, deposit cash (at most locations), transfer money between your own accounts, and check your balance. You can also change your PIN and request a mini statement. These services are available 24/7 at no extra charge if you have a Chase account.

You cannot open a new account, apply for a credit card, dispute a transaction, or speak with someone about a problem at an ATM. If you need help with any of these, you must call customer service or visit a branch during business hours.

Non-Chase customers can withdraw cash from Chase ATMs, but they may be charged a fee by their own bank. Some Chase ATMs charge a surcharge to non-customers as well, though this varies by location.

Planning ahead for time-sensitive banking

If you need to make a payment or transfer money by a specific deadline, do not wait until the last day to visit a branch. Teller-assisted transactions can take time, and branches may be busy during lunch hours or late afternoon.

For bill payments and transfers, use the Chase app or website instead — these process immediately or within one business day, depending on the type of transaction. If you are paying a bill by mail, send it at least five business days before the due date to account for postal delays.

If you need a cashier's check or money order, visit during branch hours well before your deadline. These require a teller and cannot be obtained through ATMs or online.

Frequently Asked Questions

Is Chase open on Sunday?

Most Chase branches are closed on Sunday. However, some high-traffic locations and in-store branches (inside grocery stores) may be open on Sunday if the host store is open. Use the branch locator at chase.com to check whether your nearest location is open on Sunday.

Can I deposit a check at a Chase ATM after the branch closes?

Yes. Most Chase ATMs accept check deposits 24/7. The deposit is usually credited to your account by the next business day. Cash deposits are also available at most ATMs, though some locations may not accept them.

What time does Chase close on weekdays?

Most Chase branches close between 4 and 6 p.m. on weekdays, but some locations stay open until 7 or 8 p.m. Check your specific branch's hours using the locator tool at chase.com or by calling the branch directly.

Can I reach Chase customer service on holidays?

Yes. Chase customer service is available by phone 24/7, including on federal holidays. Call 1-800-935-9935 to report fraud, ask account questions, or request assistance. Wait times may be longer on holidays.

Do I need to visit a branch to open a new account?

No. You can open most Chase accounts online through the website or mobile app without visiting a branch. However, some account types or credit products may require a branch visit or phone call to complete.