Order checks directly through Chase Online or by phone
You can order checks for a Chase checking account in three ways: through Chase Online (the website or mobile app), by calling Chase customer service, or by mail. The fastest route is online — you can place an order in minutes and see the cost before you confirm. Chase typically prints and ships checks within 7 to 10 business days, though expedited options cost more.
If you do not have online access set up yet, call Chase at the number on the back of your debit card. A representative can walk you through the order over the phone and charge it to your account. You can also mail a check order form, though this takes longer and requires you to have the form first.
Chase also offers a third-party check printer called Deluxe, which you can access through your Chase account. Deluxe sometimes runs promotions on check orders and may deliver faster than Chase's standard printing, but you pay separately and the checks are not printed by Chase itself.
Key Takeaways
- Order checks through Chase Online, the mobile app, or by phone at the number on your debit card — online is fastest and shows you the cost upfront.
- Standard delivery takes 7 to 10 business days; expedited shipping costs extra and arrives in 3 to 5 business days.
- You will need your account number and routing number, which appear on your existing checks or in your Chase account details.
- Chase charges for checks; the cost depends on the style and quantity you order, and prices vary by account type.
- Deluxe, a third-party printer linked through Chase, offers an alternative with sometimes faster delivery or promotional pricing.
What information you need before you order
Gather your account number and routing number before you start. Both appear on any check you already have — the routing number is the first nine digits on the bottom left, and your account number follows it. If you do not have a check, log into Chase Online or the mobile app and go to your account details; both numbers are listed there.
You will also need to know how many checks you want to order (usually in boxes of 25, 50, or 100) and what style you prefer. Chase offers standard designs at no extra charge and premium designs (with images or custom layouts) for a higher price. Decide whether you want single or duplicate checks — duplicates create a carbon copy as you write, which costs more but gives you a record without photocopying.
Have your debit card or online login ready. If you order by phone, the representative will ask you to verify your identity before processing the order.
Ordering through Chase Online or the mobile app
Log into your Chase account on the website or open the Chase Mobile app. Look for "Order Checks" or "Manage Checks" — the exact wording varies, but it is usually under Account Services or a menu labeled with your account name. Click or tap it, and Chase will show you the current cost per box and available designs.
Select the quantity, style, and delivery speed you want. Chase will calculate the total and show it to you before you confirm. Review the shipping address — Chase uses the address on file for your account, so update it first if you have moved. Once you confirm, the order is placed and you will see a confirmation number on screen and in your email.
You can track your order in the same section of your account. Chase sends an email when the checks ship and provides tracking information if you chose expedited delivery.
Ordering by phone or mail
Call the number on the back of your debit card and tell the representative you want to order checks. They will verify your identity, confirm your shipping address, and walk you through the style and quantity options. The representative will tell you the cost and ask how you want to pay — most people charge it to their checking account. The order is placed immediately, and you will receive a confirmation number.
To order by mail, request a check order form from Chase by calling customer service or visiting a branch. Fill out the form with your account number, routing number, desired quantity and style, and sign it. Mail it to the address printed on the form. This method takes longer because of mail delivery time plus processing, so use it only if you cannot order online or by phone.
Cost and delivery timeline
Chase charges for checks, and the price depends on the design and quantity. Standard checks cost less than premium designs with images or custom layouts. Ordering a larger quantity (100 checks instead of 25) usually lowers the per-box cost. Duplicate checks cost more than single checks. You can see the exact price before you confirm your order online.
Standard delivery takes 7 to 10 business days from the time Chase processes your order. Expedited delivery (3 to 5 business days) costs extra. Rush delivery (1 to 2 business days) is available but is the most expensive option. The timeline starts after Chase receives and processes your order, not from the moment you place it.
If you need checks urgently and do not want to wait, some Chase branches can print temporary checks on the spot, though this is not standard at all locations. Call your local branch to ask whether they offer this service.
Using checks before they arrive
If you need to write a check before your new order arrives, you have a few options. If you still have blank checks from a previous order, use those — they remain valid as long as your account is open. If you do not have any, ask Chase whether your branch can print temporary checks or starter checks while you wait for your order.
You can also pay bills electronically through Chase Online or the mobile app using bill pay, which sends a check on your behalf from Chase's account. This works for most bills and is often faster than mailing a physical check. For payments to individuals, you can use Chase QuickPay or a peer transfer service like Zelle.
What to do if your checks do not arrive
If your checks do not arrive within the promised timeframe, log into your Chase account and check the order status. If the status shows "shipped" but you have not received them after the delivery window has passed, call Chase customer service with your order confirmation number. They can investigate whether the package was lost in transit and reorder your checks at no charge.
If you ordered expedited or rush delivery and the checks arrived late, ask Chase whether they will refund the expedited shipping fee. Some representatives will credit it back; others may not, depending on the reason for the delay.
Do not write checks on an account before your checks arrive. If you need to make a payment immediately, use bill pay, a wire transfer, or another payment method instead.
Frequently Asked Questions
Can I reorder the same checks I had before?
Yes. If you have ordered checks from Chase before, your previous order details are saved in your account. When you order again, Chase shows you the option to reorder the same design and layout. You can change the quantity or style if you want, but reordering the same checks is the fastest option.
What if I want a custom design or logo on my checks?
Chase offers premium check designs through its standard ordering system, but custom logos or images require a third-party printer. Order through Deluxe (accessible in your Chase account) or contact another check printer directly. These options cost more and take longer than standard Chase checks.
Do I have to order checks through Chase, or can I use another printer?
You can order from any check printer — Chase does not require you to use their service. Other printers like Deluxe, Costco, or local print shops can print checks for your Chase account as long as you provide your routing number and account number. Prices and delivery times vary by printer.
What happens to my old checks after I order new ones?
Your old checks remain valid until you destroy them or your account closes. If you want to stop using old checks, shred them or write "VOID" across the front. Do not throw them away unshredded, because someone could find them and attempt to use them fraudulently.
Can I order checks if my account is frozen or closed?
No. You can only order checks for an active, open checking account. If your account is frozen due to fraud or a dispute, contact Chase to resolve the issue first. If your account is closed, you cannot order new checks.