Order checks online through Chase's website or mobile app
The fastest way to order checks is through your Chase account online. Log in to Chase.com, go to your checking account, and look for "Order Checks" or "Manage Checks" in the account menu—the exact wording varies by account type. You'll select your check design, quantity, and delivery speed. Chase typically offers standard delivery (7 to 10 business days) at no charge, and expedited delivery (3 to 5 business days) for a fee of around $15 to $20, though pricing changes.
The mobile app works the same way. Open the Chase Mobile app, tap your checking account, find the checks or account services section, and follow the order flow. You can also call Chase customer service at the number on the back of your debit card and order by phone—a representative will walk you through your options and take payment information if you choose expedited shipping.
Key Takeaways
- Chase lets you order checks online, through the mobile app, or by phone without visiting a branch.
- Standard delivery is free and takes 7 to 10 business days; expedited delivery costs $15 to $20 and takes 3 to 5 business days.
- You can choose from multiple check designs and specify how many checks you want per box.
- If you need checks urgently, some Chase branches can print temporary checks on the spot, though availability varies by location.
What information you need before you order
Have your account number and routing number ready—both appear on the bottom left of any check you already have, or you can find them in your Chase account online under account details. You'll also need to confirm your mailing address; Chase prints your address on the checks, so make sure it's current. If you've moved recently, update your address in your account settings before ordering.
Decide how many checks you want. Chase typically sells checks in boxes of 25, 50, or 100. If you write checks rarely, 25 may be enough; if you pay bills by check regularly, 50 or 100 makes sense. You can also choose from several check designs—solid colors, patterns, or images—though the basic blue design costs the same as fancier options.
Ordering checks at a Chase branch in person
If you prefer to order in person, visit any Chase branch during business hours. A banker can place the order for you and show you design options on a computer or tablet. In-branch orders typically follow the same timeline as online orders—7 to 10 business days for standard delivery.
Some Chase branches offer same-day or next-day temporary checks if you need to write checks immediately. These are printed on plain stock and are valid for banking purposes, though they look different from your regular checks. Call your local branch ahead of time to confirm they offer this service and whether they charge a fee.
Tracking your check order and delivery
Once you place an order online or by phone, Chase sends a confirmation email with an order number. Use that number to track your shipment through your Chase account or by calling customer service. You can also check the status in the Chase app under your account activity.
Checks ship to the address on file in your account. Standard delivery typically arrives within 7 to 10 business days; expedited delivery within 3 to 5. If your checks don't arrive within the promised timeframe, contact Chase customer service with your order number and they can investigate or reorder at no charge.
What to do if you need checks urgently
If you need checks within the next few days, expedited shipping is your fastest option through Chase's online system. The cost is usually $15 to $20 depending on your account type and location, and delivery takes 3 to 5 business days.
If even that is too slow, call your local Chase branch and ask whether they print temporary checks on-site. Not all branches offer this, but many do, and you can usually get them the same day or next business day. Some branches charge a small fee—typically $5 to $10—while others print them free for account holders. Temporary checks are fully valid for deposits and payments; they're just printed on plain paper rather than your custom stock.
Reordering checks and managing your account
You can reorder checks anytime through your Chase account without waiting for your current supply to run out. Many people set a reminder to order when they have about 10 checks left, so they never run out. Chase keeps your design and address on file, so reorders are faster than the first order.
If your address changes, update it in your account before placing a new order. If you close your checking account, stop ordering checks immediately—checks printed after account closure will be rejected. If you lose checks or suspect fraud, contact Chase right away; they can flag your account and help you monitor for unauthorized use.
Frequently Asked Questions
Can I order checks if I have a savings account instead of checking?
No. Checks are only available for checking accounts. Savings accounts don't come with check-writing privileges. If you need to write checks regularly, you'll need to open a Chase checking account.
What if my checks arrive with the wrong address or account number?
Contact Chase customer service immediately with your order number. They can cancel the order and reprint at no charge. Do not use checks with incorrect information—they may be rejected or cause delays. Chase will typically reorder and expedite the replacement at no extra cost.
Do I have to use Chase's designs, or can I customize checks with my own logo?
Chase offers a set selection of designs through their standard ordering system. For custom designs with logos or images beyond Chase's options, you'll need to use a third-party check printer. Your routing and account numbers must still be correct, so verify with Chase before ordering from an outside vendor.
How much do checks cost?
Standard delivery is free. Expedited delivery costs around $15 to $20 depending on your account type and how many boxes you order. Temporary checks printed at a branch may have a small fee ($5 to $10) or be free—call ahead to confirm. The design you choose doesn't affect the price.
Can I order checks for a joint account?
Yes. If the account is in both names, both names will print on the checks. You can specify whose name appears first or request checks with only one name if your bank allows it—call customer service to discuss options for joint accounts.