Where to find your Chase checking account number
Your Chase checking account number is printed on the bottom left of every check you write, right after the routing number. If you do not have checks handy, you can find it in the Chase mobile app, on the Chase website after you log in, or by calling Chase customer service at 1-800-935-9935.
The account number is nine digits long. On a check, it appears between the routing number (which starts with 021000021 for most Chase accounts) and the check number on the far right. If you are looking at your account online, the full account number shows in your account details or account summary page.
You will need this number when setting up direct deposit, paying bills by phone, arranging wire transfers, or giving payment information to employers, creditors, or other organisations. Having it readily available saves time when you need to provide it over the phone or in writing.
Key Takeaways
- Your Chase checking account number is nine digits and appears on the bottom left of your checks, between the routing number and check number.
- You can view your account number in the Chase mobile app, on Chase.com after logging in, or by calling 1-800-935-9935.
- The routing number for most Chase accounts is 021000021, and it always appears before your account number on checks.
- You will need your account number for direct deposit setup, bill payments, wire transfers, and other banking transactions.
Finding your account number in the Chase mobile app
Open the Chase mobile app and log in with your username and password. Tap on the checking account you want to view. Your account number will appear in the account details section, usually near the top of the screen alongside your account balance.
If you have multiple Chase accounts, make sure you are looking at the correct one before copying down the number. The app displays the full nine-digit account number without any masking, so you can write it down or take a screenshot for your records.
Finding your account number on Chase.com
Log into Chase.com using your online banking credentials. Once you are logged in, your checking account will appear on the dashboard or accounts page. Click on the account name or the account details link to view the full account number.
Some versions of the Chase website show the account number directly on the main accounts page, while others require you to click into the account details. If you cannot locate it immediately, look for a link that says "Account Details," "Account Information," or "View Full Account Number."
Getting your account number by phone
Call Chase customer service at 1-800-935-9935. A representative will ask you to verify your identity by providing your Social Security number, date of birth, or other personal information. Once verified, they will read your account number to you over the phone.
This method works if you do not have access to the app or website, or if you need the number immediately. Have a pen and paper ready so you can write it down as the representative speaks. Ask them to repeat it if you are unsure.
Understanding the routing number and account number together
Your Chase routing number and account number work as a pair. The routing number (021000021 for most Chase locations) tells the banking system which Chase branch or processing center to send money to. Your account number tells that branch which specific account within Chase receives or sends the money.
Both numbers appear on every check you write, in this order from left to right: routing number, then account number, then check number. When you set up direct deposit or arrange automatic payments, you will usually need to provide both numbers together. Some forms ask for them separately; others ask for them as a single string.
What to do if you cannot find your account number
If you have lost access to your checks, the app, and your online account, calling Chase is your fastest option. You can reach them at 1-800-935-9935 during business hours. Have your Social Security number, date of birth, and the phone number associated with your account ready.
If you are locked out of your online account due to a forgotten password, you can reset it on the Chase login page before calling. This will restore your access to your account number without needing to speak to a representative. If you have forgotten your username, Chase can help you recover it by phone as well.
Using your account number safely
Your account number is sensitive information. Do not share it with anyone who contacts you unsolicited by phone, email, or text. Legitimate Chase representatives will never ask you to confirm your full account number over the phone unless you initiated the call.
When you provide your account number to set up direct deposit or bill payments, make sure you are communicating with the correct organisation. Verify the website URL or phone number independently before entering your banking details. If you suspect fraud or unauthorised access to your account, contact Chase immediately at 1-800-935-9935.
Frequently Asked Questions
Is my account number the same as my debit card number?
No. Your debit card number is different from your account number. The account number is nine digits and appears on checks. Your debit card number is 16 digits and appears on the front of your card. Both connect to the same account, but they are separate numbers.
Can I use my account number to make purchases online?
No. Your account number is for bank transfers, direct deposit, and bill payments—not for online shopping. Online purchases require your debit card number, expiration date, and CVV. Using your account number for shopping exposes it to unnecessary risk.
What if I see a different routing number on my checks?
Most Chase accounts use routing number 021000021, but some older accounts or accounts opened at specific Chase locations may have a different routing number. The routing number printed on your checks is the correct one for your account. Use the number on your checks, not a number you find online.
Do I need both the routing number and account number for direct deposit?
Yes. Your employer or the organisation setting up direct deposit will ask for both your routing number and account number. They work together to direct the deposit to the correct Chase account. Both numbers appear on your checks in order.