The fastest way to get your Chase statement

Log into your Chase account online or through the mobile app, go to the Statements section, and download the statement you need as a PDF. This takes about two minutes and works for statements going back 24 months. If you need a statement older than that, you'll have to call Chase or visit a branch in person.

Chase sends paper statements by mail if you've chosen that option, but they arrive 5 to 7 business days after the statement closing date. If you need a statement the same day or the next day, digital download is your only option.

You can also set up automatic email delivery of your statements through your online account settings, so you don't have to log in each time. Chase will email you a link to download the PDF on the day your statement closes.

Key Takeaways

  • Download statements instantly through Chase.com or the Chase mobile app by logging in and navigating to Statements.
  • Paper statements take 5 to 7 business days to arrive by mail and are only available if you've enrolled in paper delivery.
  • Statements are stored online for 24 months; anything older requires a phone call to Chase at 1-800-935-9935 or a visit to your local branch.
  • You can set up automatic email delivery of statements through your account settings so you receive a download link on the closing date each month.
  • Chase charges a fee for some expedited or certified statement requests, but standard downloads and email delivery are free.

Getting statements through Chase.com

Go to Chase.com and sign in with your username and password. If you have multiple accounts (checking, savings, credit card), you'll need to pull statements for each one separately.

Once logged in, look for the Statements tab or link—location varies slightly by account type, but it's usually in the main menu or under Account Services. Select the account you want, then choose the month and year. Chase will show you a list of available statements. Click Download to save the PDF to your computer.

You can download statements for the current month and up to 24 months back. If your statement hasn't closed yet for the current month, you won't see it until the closing date passes.

Downloading statements on the Chase mobile app

Open the Chase mobile app and sign in. Tap the account you want a statement for, then look for the menu icon (three horizontal lines) or a Details option.

Scroll down to find Statements or Documents. Select the month and year you need, then tap Download or View. The app will open the PDF in your phone's default viewer, where you can save it or share it directly to email or cloud storage.

Mobile downloads work the same way as the website—you can go back 24 months, and the file is a standard PDF that works on any device.

Setting up automatic email delivery

Log into Chase.com and go to your account settings or preferences. Look for an option called Statements, Documents, or Delivery Preferences.

Choose the accounts you want statements for and select Email Delivery. Chase will send you an email on your statement closing date with a link to download the PDF. You don't have to do anything else—the email arrives automatically each month.

You can still download statements manually whenever you need them, even if you've set up email delivery. The two options work together.

Getting statements older than 24 months

Chase keeps statements online for 24 months only. If you need anything older, call Chase at 1-800-935-9935 and ask for a statement copy. Have your account number ready.

Chase can mail you a paper copy, usually within 5 to 10 business days. Some requests—particularly certified statements needed for legal or tax purposes—may carry a fee of $5 to $15 per statement, though Chase sometimes waives this for customers in good standing.

You can also visit a Chase branch in person with your ID and ask for a statement copy. Branch staff can often print one for you on the spot or order it for mailing.

Paper statements by mail

If you've enrolled in paper statement delivery, Chase mails your statement 5 to 7 business days after your account closes. The exact timing depends on your mail carrier and location.

To switch to paper statements, log into Chase.com, go to Preferences or Settings, and change your delivery method from electronic to paper. The change takes effect on your next statement cycle.

Paper statements cost nothing extra, but they're slower than digital delivery. If you need a statement urgently, download it online instead of waiting for the mail.

What to do if you can't find your statement

If you're logged into Chase but can't locate the Statements section, try these steps: first, make sure you're looking at the right account—if you have multiple checking or savings accounts, each one has its own statements. Second, check whether your statement has closed yet; Chase doesn't show a statement until after the closing date.

If your account is very new (less than a month old), you won't have a statement yet. Chase generates the first statement after your first full billing cycle closes.

If you still can't find it, call Chase customer service at 1-800-935-9935. They can confirm your statement closing date and resend the statement by email or mail.

Frequently Asked Questions

How far back can I see statements online?

Chase keeps 24 months of statements available for download through your online account or app. Anything older than that requires you to call Chase or visit a branch. Some older statements may be available for a fee.

Can I get a statement before my account closes?

No. Chase generates statements only after the closing date passes. If you need to see your current balance or recent transactions before the statement closes, log into your account and check your available balance and transaction history instead.

Is there a fee to download statements?

No. Downloading statements through Chase.com or the app is free. Email delivery is also free. Chase may charge a fee only for certified statements or copies older than 24 months, typically $5 to $15 per statement.

Can I get statements for someone else's account?

Only if you're an authorized user on that account or have power of attorney. Log into the account directly, and you'll see all statements for accounts you have access to. If you're not an authorized user, the account holder must request the statement themselves or add you as an authorized user first.

What format is the downloaded statement in?

Chase statements download as PDF files. You can open them on any computer, phone, or tablet with a PDF reader. PDFs can be printed, emailed, or stored on your device or cloud storage.