The fastest way to get your Chase statement
Log into your Chase online account or mobile app, go to the Statements section, and download the PDF for the month you need. This takes two minutes and gives you an immediate copy. If you need a paper statement mailed to you, you can request it through the same online portal—Chase will mail it within 5 to 7 business days to the address on file.
You can also call Chase directly at the number on the back of your card and ask a representative to email or mail a statement. Have your account number and the date range ready when you call.
Key Takeaways
- Download statements instantly through your Chase online account or app under the Statements tab.
- Paper statements can be requested online or by phone and arrive in 5 to 7 business days.
- You can retrieve statements going back several years through your online account, depending on your account type.
- If you need a certified or official copy for a third party, Chase can provide one with an official seal for a small fee.
Downloading statements through Chase.com or the mobile app
Open your Chase account online at chase.com or in the Chase Mobile app. Sign in with your username and password. Look for the Statements section—this is usually under Account Services or in a menu labeled Documents or History.
Select the account you need a statement for, then choose the month and year. Chase will display the statement as a PDF. Click Download and save it to your computer or phone. You can print it immediately or store it for later.
Most Chase accounts let you view statements going back 24 months online. If you need older statements, contact Chase directly—they can sometimes retrieve them further back, though there may be a fee for statements older than a certain period.
Requesting a paper statement by mail
If you need a physical copy, log into your Chase account and look for the Statements section. Many accounts have an option to request a paper statement to be mailed. Select the month and confirm your mailing address. Chase will print and mail it within 5 to 7 business days.
Alternatively, call Chase at the number on your card and tell the representative you want a paper statement mailed. Provide the account number and the date range you need. They will confirm your mailing address and process the request.
Getting a certified or official statement
A certified statement has Chase's official seal and is used when you need to prove your account details to a third party—for a mortgage application, court case, or government program. You cannot download a certified statement yourself; you must request it directly from Chase.
Call Chase or visit a branch in person. Tell them you need an official or certified statement and explain why. Chase will charge a fee, usually between $5 and $15 per statement, depending on your account type and how many copies you need. The statement will be mailed to you or available for pickup at a branch.
What information appears on your statement
Your Chase statement shows your opening and closing balance, all deposits and withdrawals for the month, fees charged, interest earned (if applicable), and your account number. It also lists the statement period dates and the date the statement was generated.
If you have overdrafts, returned checks, or transfers between accounts, those appear on the statement too. The statement does not show pending transactions—only those that have posted and cleared.
Statements for different Chase account types
Chase offers checking accounts, savings accounts, money market accounts, and credit cards. Each type has its own statement format. Checking and savings statements show deposits, withdrawals, and fees. Credit card statements show purchases, payments, interest charges, and your minimum payment due.
The process for retrieving statements is the same across all account types: log in online, find the Statements section, and download or request a copy. If you have multiple accounts with Chase, you can view and download statements for each one separately.
Frequently Asked Questions
How far back can I view Chase statements online?
Most Chase accounts allow you to view statements for the past 24 months through your online account. For statements older than that, contact Chase directly. They may be able to retrieve them, though there could be a fee for statements beyond a certain age.
Can I get a statement for a closed account?
Yes. After you close an account, Chase keeps records for several years. Call Chase or visit a branch and provide the account number. They can mail you a final statement or statements from before the account closed, usually at no charge if the account was recently closed.
What if I need a statement urgently?
Download it immediately from your online account—this is the fastest option and takes two minutes. If you need a paper copy right away, visit a Chase branch in person and ask for a printed statement. They can often print one on the spot.
Do I need a password to view statements online?
Yes, you need to log into your Chase account with your username and password to view or download statements. This protects your financial information. If you have forgotten your password, use the "Forgot username or password" link on chase.com to reset it.
Can someone else get my statement for me?
Only the account holder can view statements online. If someone else needs your statement, you can download it and share it with them, or you can authorize them as a secondary user on your account through Chase. A secondary user can then access statements themselves.