Where to find your account number in the Chase mobile app

Open the Chase mobile app and tap the checking account you want to look at. On the account details screen, your account number appears near the top, usually below your account name and current balance. It's a 10-digit number. Tap it once to copy it to your clipboard, or take a screenshot if you need to save it.

If you have multiple checking accounts, make sure you're looking at the right one before you copy the number. Each account has its own separate number. The app shows all your accounts on the home screen, so you can swipe between them or tap the one you need.

Key Takeaways

  • Your 10-digit account number appears on the account details screen in the Chase app, just below your account name and balance.
  • Tapping the account number copies it to your clipboard so you can paste it into forms or payment systems.
  • If you have multiple checking accounts, confirm you're viewing the correct one before copying the number.
  • You can also find your account number on paper checks, bank statements, or by calling Chase customer service at the number on the back of your debit card.

Finding your account number on a paper check

If you have a checkbook, your account number is printed on the bottom left of every check. It's the middle set of numbers between the routing number (on the left) and the check number (on the right). The routing number is nine digits, your account number is 10 digits, and the check number is usually four or five digits.

This method works even if you don't have the Chase app installed or if you're away from your phone. Any check from your account will show the same account number.

Getting your account number from your bank statement

Log into Chase online banking or check your most recent statement. Your account number appears at the top of the statement, usually near your name and address. You can also find it in the account summary section if you're viewing your account online.

Statements are sent monthly by mail or email, depending on your preference. If you need your account number right now and don't have a recent statement, the app or a phone call to customer service is faster.

Calling Chase to confirm your account number

Call the customer service number on the back of your Chase debit card. A representative can verify your account number over the phone after confirming your identity. This is useful if you're not sure which account number is yours or if you need to confirm it's correct before sending money.

Have your debit card and a form of ID ready when you call. The wait time varies depending on how busy the line is, but Chase typically answers within a few minutes during business hours.

Why you need your account number and where to use it

Your account number is required to set up direct deposit, arrange automatic bill payments, or receive wire transfers. Employers need it to deposit your paycheck. Utilities, insurance companies, and loan servicers need it to pull payments from your account. Some peer-to-peer payment apps also ask for it, though many now use just your email or phone number instead.

Never share your full account number with someone you don't trust. If you're sending money to a business or government agency, confirm their mailing address or website first. Scammers sometimes pose as utilities or tax agencies to collect account numbers.

What to do if you can't see your account number in the app

If the account number doesn't appear on your account details screen, your app may be out of date. Close the app completely and open your phone's app store (Apple App Store or Google Play Store). Check for a Chase app update and install it if one is available. Then open the app again and try viewing your account.

If updating doesn't work, try logging out and logging back in. On rare occasions, a technical glitch prevents the account number from displaying. If it still doesn't show after these steps, call Chase customer service or visit a branch in person. A representative can provide your account number immediately.

Frequently Asked Questions

Is my account number the same as my routing number?

No. Your routing number identifies which Chase branch or processing center handles your account. Your account number identifies your specific account. Both appear on checks and in the app, but they are different numbers. You need both for direct deposit and wire transfers.

Can I change my account number?

Chase does not allow you to change your account number yourself. If you believe your account number has been compromised or used fraudulently, contact Chase immediately. A representative can close the account and open a new one with a different number, though this process takes a few business days.

What if I see multiple account numbers in the app?

Each account you own has its own number. If you have a checking account and a savings account, they have different account numbers. Make sure you're copying the number for the correct account before you use it for direct deposit or bill payments.

Do I need my account number to log into the Chase app?

No. You log in with your username and password or biometric authentication (fingerprint or face ID). Your account number is only needed for transactions outside the app, like setting up direct deposit with your employer or paying a bill to a third party.