Where to find your account number in the Chase mobile app
Open the Chase mobile app and tap the checking account you want to view. At the top of the account screen, you will see your account balance. Below that, tap Account Details or the three-dot menu icon — the exact label depends on your phone's operating system and your app version. Your full account number appears in this section, usually labeled as "Account Number" or "Full Account Number".
If you do not see Account Details on the main screen, scroll down. Some versions of the app hide this option below the recent transactions list. You can also find your account number by tapping the account name at the very top of the screen, which opens a dropdown menu with account information.
Once you locate the number, you can copy it to your clipboard by tapping and holding on the digits, then selecting Copy. This saves you from typing it manually when you need it for bill payments, direct deposits, or wire transfers.
Key Takeaways
- Your Chase checking account number is in the Account Details section of the app, accessible from your account's main screen.
- The exact menu path varies slightly between iPhone and Android versions, but Account Details or a three-dot menu will get you there.
- You can copy your account number directly from the app rather than writing it down or memorizing it.
- Your account number is different from your routing number; you may need both for certain transactions like setting up direct deposit.
What to do if Account Details does not appear
If you cannot find Account Details after scrolling, your app may need an update. Close the Chase app completely and check your phone's app store — Apple App Store for iPhone, Google Play for Android — to see if an update is available. Install it and restart the app.
If updating does not help, try logging out and logging back in. Tap the menu icon (usually three horizontal lines) at the bottom right of the app, scroll to the bottom, and select Sign Out. Then log in again with your username and password. This refreshes your session and sometimes restores missing menu options.
If you still cannot locate your account number in the app, you can find it on paper statements mailed to your address, on deposit slips in your checkbook, or by calling Chase customer service at the number on the back of your debit card.
The difference between account number and routing number
Your account number identifies your specific checking account at Chase. Your routing number identifies the Chase branch or processing center that handles your account. Both appear in the app, but in different places.
To find your routing number in the Chase app, go to Account Details and look for a field labeled "Routing Number" or "ABA Number." It is usually a nine-digit code. You need both numbers when setting up direct deposit, making wire transfers, or authorizing automatic bill payments to external accounts.
If you are setting up a payment within Chase — transferring money between your own Chase accounts, for example — you typically only need your account number, not the routing number.
Using your account number for common transactions
When you set up direct deposit through your employer, you will enter your account number and routing number into your payroll system. Chase does not process this request; your employer's payroll department does. The same applies if you are setting up automatic bill payments to an outside company — you provide your account number and routing number, and the biller's system stores it.
If you are transferring money from another bank to your Chase account, you will need your Chase account number and routing number. The sending bank uses these to route the funds correctly. Wire transfers, ACH transfers, and standard bank transfers all require this information.
For payments within the Chase app itself — sending money to another Chase customer or paying a Chase credit card bill from your checking account — you do not need to enter your account number. The app already knows which account you are using based on which one you selected at the start.
Keeping your account number secure
Your account number is not secret in the same way your password is. You share it regularly with employers, billers, and other banks. However, you should not post it on social media, email it to unknown recipients, or write it down and leave it visible.
If you copy your account number from the app to your clipboard, paste it into the correct field right away, then clear your clipboard. On iPhone, you can do this by opening Notes, pasting, then deleting the note. On Android, some clipboard managers let you clear history manually, or you can simply open a new app to push the old clipboard content out of active memory.
If you believe someone has your account number and may use it fraudulently, contact Chase immediately through the app or by calling the number on your debit card. Chase can monitor your account for suspicious activity and issue you a new account number if needed, though this is rare.
Frequently Asked Questions
Can I see my account number on the Chase website instead of the app?
Yes. Log into chase.com, select your checking account, and look for Account Details or Account Information. The process is similar to the app. You can also download your statements as PDFs, which include your account number on the first page.
What if I have multiple Chase checking accounts?
Each account has its own number. When you open the Chase app, you will see all your accounts listed. Tap the one you need, then go to Account Details to see that specific account's number. Make sure you are looking at the correct account before copying the number, especially if you use one for personal expenses and another for business.
Is my account number the same as the number on my debit card?
No. Your debit card has its own 16-digit number, which is different from your account number. Your account number is what you use for direct deposits and bank transfers. Your card number is what you use for purchases and ATM withdrawals. Both are tied to the same checking account, but they are separate numbers.
Can I change my account number?
Chase does not let you change your account number through the app or online. If you need a new account number — for example, if you believe it has been compromised — you must call Chase customer service. They can issue a new number, though this is uncommon and may take several business days to process.