Your Chase savings account number is on your debit card, in the Chase mobile app, on paper statements, or by calling Chase customer service.
The easiest place to look first is your Chase debit card itself. The 16-digit number printed on the front is your card number, but your account number is different — it appears on the back of the card in small print, usually after the words "Account Number" or printed separately from the card number. If you cannot read it clearly, the next fastest option is the Chase mobile app, which displays your full account number under account details without requiring a phone call.
If you do not have your card handy or prefer not to use the app, you can find your account number on any paper statement Chase mailed to you, or by logging into Chase.com and viewing your account details online. A phone call to Chase customer service at the number on the back of your card will also retrieve it in under a minute.
Key Takeaways
- Your Chase savings account number is printed on the back of your debit card in small text, separate from your 16-digit card number.
- The Chase mobile app shows your full account number under account details without requiring you to call or visit a branch.
- Paper statements mailed by Chase display your account number at the top or in the account information section.
- Logging into Chase.com and selecting your savings account will display the account number on the account summary page.
- Chase customer service can provide your account number by phone within minutes if you have your card or other identifying information ready.
Finding it on your debit card
Look at the back of your Chase debit card. Below or near the magnetic stripe, you will see a series of numbers. The first set is usually your card number repeated; the second set, typically 10 to 12 digits, is your account number. It may be labeled "Account Number" or printed without a label. The text is small and sometimes faint, so hold the card under good light or use your phone's camera to zoom in if needed.
Not all Chase debit cards print the account number on the back. Some older cards or specialty cards may not display it there. If you cannot find it on your card, move to the mobile app or online login as your next step.
Checking the Chase mobile app
Open the Chase mobile app and log in with your username and password. Tap on your savings account from the list of accounts shown on the home screen. The account details page will display your full account number prominently near the top, usually labeled "Account Number" or "Savings Account Number."
This method works on both iPhone and Android devices. If you do not have the app installed, you can download it from the App Store or Google Play at no cost. The account number displayed in the app is the same one you need for wire transfers, direct deposits, or any other banking purpose.
Viewing it online through Chase.com
Go to Chase.com and log in with your online banking username and password. Once logged in, click on your savings account name or account tile from your account list. The account summary page will show your account number in the account details section, usually near the top of the page or under a heading like "Account Information."
You can also find your account number by clicking on "Account Services" or "Settings" for that account, depending on which version of Chase's website you are using. The layout changes occasionally, but the account number is always visible once you select the specific savings account.
Locating it on paper statements
If you receive paper statements by mail, your account number appears on every statement Chase sends you. Look at the top of the first page, where your account information is printed. The account number is usually listed next to your account type (for example, "Savings Account Number: 123456789"). Statements typically arrive monthly, though you can request them more or less frequently.
If you have older statements in a file or drawer, any of them will have your account number. The account number does not change unless you close the account and open a new one, so a statement from years ago is just as valid as a recent one.
Calling Chase customer service
The phone number for Chase customer service is printed on the back of your debit card. Call that number and follow the prompts to speak with a representative. Have your card or Social Security number ready to verify your identity. A representative can provide your account number within one or two minutes.
Chase customer service is available 24 hours a day, 7 days a week. Wait times vary depending on the time of day and how busy the lines are, but you do not need an appointment or advance notice. If you are calling from outside the United States, check the back of your card for the international customer service number.
What to do if you cannot find your account number
If none of the above methods work — for example, if you have lost your card, do not have the app, and cannot access Chase.com — call Chase customer service. They can verify your identity using your Social Security number, date of birth, and other personal information, then provide your account number over the phone.
You can also visit a Chase branch in person with a photo ID. A teller can look up your account number and write it down for you. Branches are typically open Monday through Friday during business hours, with limited Saturday hours at some locations. Check Chase.com for branch locations and hours near you.
Frequently Asked Questions
Is my account number the same as my routing number?
No. Your account number identifies your specific savings account at Chase. Your routing number (usually 9 digits) identifies Chase as your bank. You need both for wire transfers and direct deposits, but they are different numbers. Chase's routing number is 021000021 for most accounts, but some specialty accounts may use a different routing number.
Can I use my account number to make payments or transfers?
Yes. Your account number is used for incoming transfers, direct deposits, and bill payments where you need to provide your bank details. You should not share your account number with people you do not trust, but it is safe to give it to your employer for direct deposit or to a business where you are setting up a payment.
What if my account number is different on my card than in the app?
This should not happen. If the numbers do not match, contact Chase customer service to confirm which one is correct. It is possible you are looking at the wrong number on your card (for example, confusing your card number with your account number), so double-check the labels first.
Do I need my account number to log into Chase online banking?
No. You log in using your username and password. Your account number is not required to access your account online, but you will need it if you are setting up a transfer to another bank or providing your banking details to someone else.