Where to find your account number in the Chase app
Open the Chase mobile app and tap the account you want to look up. At the top of the screen, you will see your account name (like "Checking" or "Savings") and your account number displayed directly below it. The account number is usually shown in full, though some versions of the app display the last four digits prominently and hide the rest behind a tap or toggle.
If you do not see the account number on the main account screen, tap the three horizontal lines (menu icon) in the bottom right corner, then select "Account Details" or "Account Information." This page lists your full account number along with your routing number and other account specifics.
The account number appears the same way whether you use an iPhone or Android device. Chase updates the app regularly, so the exact location of buttons and menu items may shift slightly, but the account number itself is always accessible from your account overview or account details page.
Key Takeaways
- Your Chase account number appears at the top of your account screen in the mobile app, directly under your account name.
- If you cannot find it on the main screen, open the menu and select Account Details or Account Information to view your full account number.
- The account number is the same whether you use iPhone or Android, though the app layout may vary slightly between versions.
- You can copy your account number from the app and paste it into forms, payment systems, or documents without typing it manually.
- Your routing number (used for ACH transfers and direct deposits) appears on the same Account Details page as your account number.
Why you need your account number and when to use it
Your Chase account number identifies which specific account money should move into or out of. You need it to set up direct deposit from an employer, to receive ACH transfers from another person or business, to pay bills through a biller's website, or to link your Chase account to a third-party app or service.
When you give your account number to someone else—an employer, a landlord, a utility company—they use it along with your routing number to pull money from or deposit money into your account. The routing number tells the banking system which Chase branch or processing center to route the transaction to; the account number tells that center which account within Chase to use.
You do not need your account number to use your debit card, to log into the app, or to send money to another person through Chase's peer-to-peer service. You do need it for any transaction that involves your bank account directly rather than your card.
Copying and sharing your account number safely
The Chase app lets you copy your account number by pressing and holding on the number itself, then selecting "Copy" from the menu that appears. You can then paste it into an email, a form, or a document. This is faster and more accurate than typing the number by hand, especially if your account number is long.
Share your account number only with people or organizations you trust to move money into or out of your account. Giving your account number to a stranger or an unverified business is risky because they can use it to set up unauthorized withdrawals. If someone asks for your account number over the phone or in an unsolicited email, verify their identity through an official Chase phone number or website before you share it.
Your account number is not the same as your online banking password or your debit card PIN. Knowing your account number alone does not let someone log into your account or use your card. However, combined with your routing number, it is enough to initiate an ACH transfer, so treat it as sensitive information.
Finding your routing number at the same time
Your Chase routing number also appears in the Account Details section of the app, right next to your account number. The routing number is a nine-digit code that identifies your Chase branch or processing center. You need both your account number and your routing number to set up direct deposit, to receive wire transfers, or to authorize ACH payments.
Different Chase locations may have different routing numbers. If you opened your account at a Chase branch in one state and later moved to another state, your routing number may not match your current location. The app shows you the correct routing number for your specific account, so always use the number displayed there rather than looking up a general Chase routing number online.
Write down or save both numbers in a safe place. Many people keep them in a password manager, a notes app, or a physical document stored at home. You will need them repeatedly if you receive regular direct deposits or make regular ACH transfers.
What to do if the account number does not display
If your account number is not showing in the app, first try logging out and logging back in. Sometimes the app fails to load all account details on the first try, and a fresh login fixes the problem. Close the app completely, wait a few seconds, then reopen it and navigate back to your account.
If the account number still does not appear, check whether you are looking at the right account. If you have multiple Chase accounts (checking, savings, credit card), each one has its own account number. Make sure you are tapping on the account you actually need.
If you have tried both steps and the account number is still missing, contact Chase customer service through the app. Tap the menu icon, select "Contact Us," and choose phone, chat, or message. A representative can confirm your account number over the phone and help you troubleshoot why it is not displaying in the app.
Account numbers for different Chase account types
Chase checking accounts, savings accounts, and money market accounts each have their own account number. Your credit card also has an account number, but it is different from your bank account number and serves a different purpose. The credit card number is the 16-digit number on the front of your card; the account number in the app is the internal Chase identifier for that credit card account.
If you are setting up direct deposit, make sure you use the account number for the checking or savings account where you want the deposit to land, not your credit card account number. If you use the wrong account number, the deposit will fail or go to the wrong place, and you will have to contact your employer or the sending organization to correct it.
The app displays each account separately, so you can see all your account numbers in one place by scrolling through your list of accounts. This is useful if you need to provide different account numbers to different organizations.
Frequently Asked Questions
Can I see my account number without opening the app?
Yes. Log into Chase.com on a computer or mobile browser, navigate to your account, and your account number will appear in the same location as it does in the app. You can also call Chase customer service at the number on the back of your debit card, and a representative will read your account number to you over the phone after verifying your identity.
Is my account number the same as my debit card number?
No. Your debit card number is the 16-digit number printed on the front of your card. Your account number is a separate identifier that Chase uses internally to track your bank account. They are not interchangeable, and you should not use one in place of the other.
What if I forgot my login password and cannot open the app?
Use the "Forgot Password" option on the Chase login screen to reset your password. You will need to verify your identity using your phone number, email, or security questions. Once you reset your password and log back in, you can find your account number in the app as usual.
Can someone access my account if they know my account number?
They cannot log into your account or use your debit card with just your account number. However, they can use your account number and routing number together to set up an ACH transfer out of your account. If you believe someone has your account number and may misuse it, contact Chase immediately to discuss your options.
Do I need my account number to pay a Chase credit card bill?
No. You can pay your Chase credit card bill through the app, through Chase.com, or by phone without entering your account number. The app and website already know which card you are paying. You only need your account number if you are paying from a different bank or setting up an automatic payment from an external account.