You cannot close a Chase business checking account entirely through their website or mobile app

Chase requires you to call their business banking phone line to close a business checking account. There is no online form, no option in your account settings, and no way to complete the closure through Chase.com or the Chase mobile app. You must speak to a representative on the phone, and they will walk you through the steps.

The reason is straightforward: Chase needs to verify your identity and confirm you are an authorized signer on the account before closing it. A phone call is their security requirement for business accounts, which hold more complex permissions and often have multiple owners or signers.

Key Takeaways

  • Call Chase Business Banking at 1-800-935-9935 to close your account; online closure is not available.
  • Have your account number, Tax ID or Social Security Number, and a government-issued ID ready before you call.
  • Ask Chase to mail you a confirmation letter showing the account is closed and the final balance.
  • Move any remaining funds out of the account before closure, or Chase will mail you a check for the balance.
  • If you have outstanding checks or automatic payments, confirm they have cleared before closing, or they may bounce after closure.

What to prepare before you call Chase

Gather these items before dialing. You will need your business checking account number — it appears on your checks, statements, and debit card. You will also need your Tax ID (EIN) or Social Security Number, depending on how the account is registered. Have a government-issued ID on hand, such as a driver's license or passport, because the representative will ask you to verify information from it.

If the account has multiple authorized signers, only one needs to call. However, if Chase has a note on the account that closure requires all signers' consent, you may need to arrange a three-way call or have the other signer call separately. Ask the representative about this when you reach them.

The phone call: what happens and what to say

Call 1-800-935-9935 during business hours (typically Monday through Friday, 8 a.m. to 8 p.m. Eastern Time). Tell the representative you want to close your business checking account. They will ask you to verify your identity using the information you prepared.

The representative will then ask whether you have any outstanding checks, pending automatic payments, or scheduled transfers. This is critical: if you close the account while checks or payments are still in flight, they will bounce and may trigger overdraft fees or damage your business relationships. Be honest about what you expect to clear in the next week or two.

Next, the representative will ask what you want to do with any remaining balance. You can transfer it to another Chase account you own, or Chase will mail you a check. Transferring is faster; a check can take 7 to 10 business days. Once you confirm, the representative will process the closure and give you a confirmation number. Write it down.

After the account closes: what to expect

The account will close immediately after your call, but you may still see it in your Chase online banking for a few days. This is normal. Chase will mail you a final statement showing the closing date and any remaining balance. If you requested a check, it will arrive separately within 7 to 10 business days.

Any debit cards linked to the account will stop working. If you have employees with cards on this account, notify them that the cards are no longer valid. If you set up direct deposit for payroll or other recurring deposits, update those with your new account information before closure, or deposits will fail.

If you have a business line of credit or loan tied to the account

Some business checking accounts are linked to a Chase business line of credit or small business loan. Before closing the account, confirm with the representative whether any credit products are attached. If they are, you may need to close those separately or transfer the relationship to a different account. Chase will not let you close a checking account if an active credit line depends on it.

Ask the representative directly: "Are there any loans, lines of credit, or other products linked to this account?" If the answer is yes, ask what steps you need to take before the checking account can close.

Alternatives if you want to keep some banking with Chase

If you are closing this account but want to keep another business account open with Chase, tell the representative that when you call. They can close only the one account and leave your other accounts untouched. This is useful if you have a savings account, money market account, or a second checking account that you want to keep active.

If you are switching to a different bank entirely, you do not need to do anything else after closure. Your old Chase account will remain closed, and your new bank will handle all future transactions.

Frequently Asked Questions

Can I close my Chase business checking account if I still owe money on a loan?

No. If you have an outstanding loan or line of credit tied to the account, Chase will not close it. You must pay off or transfer the debt first. Ask the representative whether any credit products are attached when you call.

What if I have pending checks that haven't cleared yet?

Tell the representative about them before closure. They may recommend waiting a few days for the checks to clear, or they can note the pending checks in the system. Checks written on a closed account will bounce, so timing matters.

How long does it take for the account to fully close?

The account closes immediately after your phone call. However, final statements and checks may take 7 to 10 business days to arrive by mail. Your online access will disappear within a few days.

Do I need to close my business debit card separately?

No. When the checking account closes, the debit card automatically stops working. You do not need to call separately to deactivate it, though you can request a confirmation that it has been deactivated.

What if I forgot to transfer my balance before closing?

Chase will mail you a check for the remaining balance. It typically arrives within 7 to 10 business days. If you need the money faster, call Chase back and ask whether they can transfer it to another account you own instead.