Chase branch hours vary by location, but most close between 5 and 6 p.m. on weekdays

Chase does not have a single closing time across all branches. Most locations open at 9 a.m. on weekdays and close at 5 p.m. or 6 p.m., depending on the branch. Some branches in urban areas or shopping centers stay open until 7 p.m. or later. Saturday hours typically run 9 a.m. to 1 p.m., and most branches are closed on Sunday.

The fastest way to find your specific branch's hours is to visit Chase.com, enter your zip code in the branch locator, and click on the location. The hours appear on that branch's page. You can also call the branch directly or use Google Maps, which usually shows current hours and whether the branch is open right now.

If you need to do banking outside these hours, Chase offers 24/7 options: ATMs are available around the clock, and you can reach customer service by phone or through the Chase mobile app at any time. Online banking and bill pay also work at any hour.

Key Takeaways

  • Most Chase branches close at 5 p.m. or 6 p.m. on weekdays, with some locations staying open later in cities or malls.
  • Saturday hours are usually 9 a.m. to 1 p.m., and branches are typically closed on Sunday.
  • The Chase branch locator on Chase.com shows exact hours for your nearest location.
  • Chase ATMs and customer service phone lines operate 24/7, so you can handle banking needs outside branch hours.
  • The Chase mobile app allows you to transfer money, pay bills, and check balances at any time of day or night.

How to check your specific branch's hours

Go to Chase.com and select "Locations" or use the branch locator tool. Type in your zip code or city name. The search results show all nearby branches with their full hours listed. Click on any branch to see its address, phone number, and whether it offers services like notary or safe deposit boxes.

If you are already in the Chase mobile app, you can find branch hours there too. Open the app, tap the menu icon, select "Locations," and search by zip code. The app will show you distance to each branch and current hours.

Calling the branch directly is also reliable. The phone number appears in the locator results, and a staff member can confirm whether they are open and answer questions about services you need.

What you can do outside branch hours

Chase ATMs work 24/7 and let you withdraw cash, deposit checks (at machines equipped with mobile deposit or envelope-free deposit), transfer money between accounts, and check your balance. Most ATMs are in Chase branches, but many are also in grocery stores, pharmacies, and other locations.

Customer service by phone is available around the clock. The number is on the back of your Chase debit or credit card. You can report fraud, ask about your account, dispute a transaction, or get help with a payment.

Online banking and the Chase mobile app let you pay bills, transfer money, deposit checks by photo, set up alerts, and review transactions at any hour. These tools do not require a branch visit for most routine tasks.

Saturday and Sunday hours

Most Chase branches open at 9 a.m. on Saturday and close at 1 p.m. Some larger branches or those in busy areas may stay open until 2 p.m. or 3 p.m. Check your branch's specific hours in the locator, as Saturday times vary more than weekday hours.

Chase branches are closed on Sunday. If you need to handle banking on Sunday, use an ATM, the mobile app, online banking, or call customer service.

Holiday hours and closures

Chase branches close on major U.S. holidays, including New Year's Day, Martin Luther King Jr. Day, Presidents' Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas. Some branches may also close on other holidays depending on location.

Check Chase.com or call your branch ahead of time if you are planning a banking trip around a holiday. ATMs and customer service remain available on holidays, so you can still access your money and get help if needed.

When you need to visit a branch in person

Most banking tasks can be done online or by phone, but some require a branch visit. These include opening a new account (though some accounts can be opened online), applying for a loan or credit card in person, getting a cashier's check, renting a safe deposit box, or speaking with a financial advisor about investments.

If you need a service that requires a branch visit, plan ahead so you can go during open hours. Call the branch first to confirm they offer that service and ask whether you need an appointment. Some Chase locations require appointments for certain services, especially after the pandemic.

Frequently Asked Questions

Is Chase open on Sundays?

No, Chase branches are closed on Sundays. However, ATMs are available 24/7, and you can use online banking, the mobile app, or call customer service at any time on Sunday.

Can I deposit a check at Chase outside branch hours?

Yes, if your branch ATM has mobile deposit or envelope-free deposit capability. You can also use the Chase mobile app to deposit checks by taking a photo of the front and back. Deposits made after 9 p.m. or on weekends typically post the next business day.

What if I need to speak to someone and the branch is closed?

Call the customer service number on the back of your Chase card. Representatives are available 24/7 to help with account questions, fraud reports, payment issues, and other concerns. You can also message Chase through the mobile app.

Do all Chase branches have the same hours?

No. Hours vary by location. Urban branches and those in shopping centers often stay open later than suburban branches. Always check your specific branch in the Chase locator rather than assuming standard hours.

Can I open a new account outside branch hours?

Some Chase accounts can be opened online at any time through Chase.com or the mobile app. Others require a branch visit. Check the account type you want on Chase.com to see whether it can be opened online or if you need to visit a branch during business hours.