Order checks directly through Chase Online or by phone

You can order checks for your Chase checking account in three ways: through your Chase online banking portal, by calling Chase customer service, or by mail. The online method is fastest — you can place an order in minutes and receive checks in 7 to 10 business days. Calling takes about the same time but requires speaking to a representative. Ordering by mail is slowest and rarely necessary.

To order online, log into your Chase account, go to the Services or Account Services section (the exact name varies by account type), and look for "Order Checks" or "Check Services." You'll select your check style, quantity, and delivery address. Chase will show you the cost before you confirm — standard checks typically cost between $10 and $20 per box of 100, depending on the design you choose.

If you prefer to call, dial the number on the back of your debit card or on your most recent statement. A representative will walk you through the same choices: check quantity, style, and where to send them. You'll pay by the card linked to your account.

Key Takeaways

  • Chase lets you order checks online through your account portal, which is the fastest method and takes 7 to 10 business days for delivery.
  • Standard check boxes cost between $10 and $20 per 100 checks, with premium designs costing more.
  • You can also order by phone using the number on your debit card or statement if you prefer speaking to someone.
  • Chase will deliver checks to any address you specify, including a mailing address different from your account address.
  • You need access to your online account or your debit card number to place an order.

What information you need before ordering

Have your account number and routing number ready, though Chase usually fills these in automatically if you order through your online account. If you're ordering by phone, you'll need your debit card or the account number from a recent statement. You should also know which address you want the checks sent to — this can be your current mailing address or any other address you choose.

Decide how many checks you need. Most people order one box of 100 checks at a time, though you can order multiple boxes in a single transaction. If you write very few checks, one box may last you a year or more. If you write checks regularly for rent, bills, or business, you might order two or three boxes.

Check styles and costs

Chase offers standard checks at the lowest price, usually around $10 to $15 per box of 100. These are plain, single-sided checks with your name, address, and account information printed on them. They work exactly like any other check and are accepted everywhere.

Premium or designer checks cost more — typically $15 to $25 per box — and feature colors, patterns, or images. Some people choose these for personal preference; they function identically to standard checks. Chase also offers duplicate checks (where a carbon copy is printed on the back of each check for your records) and other specialty options, each with its own price.

When you order online, you'll see the exact price for each style before you confirm your order. There are no hidden fees — what you see is what you pay.

Delivery timeline and tracking

Standard delivery takes 7 to 10 business days from the time you place your order. This means if you order on a Monday, expect your checks to arrive between the following Monday and Friday. Weekends and bank holidays don't count toward this timeline.

Chase does not provide tracking numbers for check orders, so you won't be able to monitor the package in transit. If your checks don't arrive within 12 business days, contact Chase customer service to report the delay. They can investigate and reorder if necessary.

If you need checks urgently, some Chase branches can print temporary checks on the spot, though this service is not available at all locations. Call your local branch to ask whether they offer this.

Reordering and managing your check supply

You can place a new order as soon as your current order ships — you don't have to wait for the checks to arrive. Many people order their next box when they're down to their last 20 or 30 checks, so they never run out. Chase keeps a record of your previous orders, so reordering is even faster the second time.

If you've moved or changed your name, update your account information before ordering. Your checks will print with whatever name and address are currently on file. If you notice an error after placing an order, contact Chase immediately — they may be able to cancel and reprint before the checks ship.

What to do if your checks don't arrive or are damaged

If your checks arrive damaged or with printing errors, contact Chase customer service with photos of the damage if possible. They will reorder at no charge. Keep the damaged checks until the replacement arrives, in case Chase asks you to return them.

If your checks are lost in the mail, report this to Chase as soon as you realize they haven't arrived within the expected timeframe. Provide your order number if you have it. Chase will investigate with the mail carrier and may reorder if the package cannot be located. This process can take several weeks, so don't wait to report a missing package.

Never use checks from a lost or damaged order. If you need checks immediately while waiting for a replacement, ask your bank whether they can print temporary checks or direct you to a third-party check printer.

Frequently Asked Questions

Can I order checks if I have a joint account?

Yes. Both account holders can order checks through the online portal or by phone. The checks will print with both names if that's how the account is registered. If you want checks with only one name, contact Chase to discuss your options — some accounts allow this, others don't.

What if I want to order checks but don't have online banking set up?

Call the number on the back of your debit card or on your statement. A representative can take your order over the phone without requiring you to log in online. You'll need your account number and debit card information to verify your identity.

Do I have to use Chase checks, or can I order from another printer?

You can order checks from third-party printers like Costco, Walmart, or online check printers. These are usually cheaper than Chase's checks and arrive just as quickly. Your bank routing number and account number are public information — any printer can print them on checks. Make sure any printer you use includes your correct routing and account numbers.

Can I cancel an order after I've placed it?

Yes, but only if you cancel before the checks are printed and shipped. Call Chase immediately if you need to cancel. Once checks ship, you cannot cancel, but you can refuse delivery or contact Chase to arrange a return.

Will ordering checks affect my account balance or credit?

The cost of checks is deducted from your checking account balance, not charged to a credit card (unless you specifically choose to pay that way). Ordering checks does not affect your credit score or credit report.