Where to find your account number on a Chase statement or card
Your Chase checking account number appears on the bottom left of every paper statement you receive, printed after the routing number. If you have a Chase debit card, the account number is also on the card itself — it's the longer string of digits printed below your name. The easiest route is to look at a recent statement or your physical card if you have one in front of you right now.
If you've misplaced both, you can log into your Chase online account or mobile app. Once you're signed in, go to the account details or account information section — the exact location varies slightly between the website and app, but it's usually under "Account" or "Settings." Your full account number will display there.
Key Takeaways
- Your account number is printed on the bottom left of your paper statements, right after the routing number.
- If you have a Chase debit card, the account number appears on the card itself below your name.
- You can view your account number by logging into Chase.com or the Chase mobile app under account details.
- Chase customer service can confirm your account number over the phone if you call the number on the back of your debit card.
Viewing your account number in the Chase mobile app
Open the Chase mobile app and sign in with your username and password. Tap on the checking account you want to view. At the top of the account screen, you'll see your account balance and account name. Tap "Account Details" or the information icon — this varies by phone type — and your full account number will appear on the next screen.
The app also shows your routing number on the same screen, which you may need if you're setting up direct deposit or a wire transfer. Both numbers stay the same for the life of the account, so you can write them down or take a screenshot for your records.
Finding your account number on Chase.com
Go to Chase.com and sign in. Click on the checking account you need information for. Look for a link or button labeled "Account Details," "Account Information," or "View Details" — it's usually near the top of the account summary. Your account number and routing number will both be displayed there.
Some versions of the Chase website also show this information if you hover over or click the account name itself. If you can't locate it, the search function at the top of the page will let you search for "account number" and direct you to the right section.
Calling Chase to confirm your account number
If you prefer to speak with someone, call the customer service number on the back of your Chase debit card. Have your card and a form of ID ready. The representative will verify your identity and provide your account number over the phone. This route takes longer than looking it up yourself, but it's useful if you want to confirm the number is correct before using it for a payment or transfer.
Chase's phone lines are open during business hours, and wait times vary depending on the time of day. If you're calling during peak hours, you may wait 10 to 20 minutes or longer.
What you need the account number for
You'll need your account number when you set up direct deposit with an employer, arrange an automatic bill payment, receive a wire transfer, or send money to another person's account. Some online payment systems ask for it; others only need your routing number. When in doubt, provide both numbers — they work together to identify your specific account at Chase.
Never share your account number with someone you don't trust, and be cautious if a caller claims to be from Chase and asks for it. Chase will never call you asking for your account number unless you initiated the contact first.
If you can't access your account online
If you've forgotten your Chase login credentials, go to Chase.com and click "Forgot login?" on the sign-in page. You'll be asked to verify your identity using your Social Security number and other personal information. Once verified, you can reset your password and log in to view your account number.
If you're locked out of your account for security reasons, call the number on the back of your debit card and speak with a representative. They can help you regain access and provide your account number while you work on resetting your login.
Frequently Asked Questions
Is my account number the same as my debit card number?
No. Your debit card number is the 16-digit number printed on the front of your card. Your account number is a separate, usually longer string of digits printed on the back of the card or on your statements. Both are tied to your checking account, but they serve different purposes.
Can I use my account number to make purchases online?
No. Your account number is for bank transfers, direct deposits, and bill payments — not for retail purchases. Online shopping requires your debit card number, expiration date, and CVV. Never enter your account number on a retail website.
What's the difference between my account number and routing number?
Your routing number identifies Chase as your bank and the specific branch. Your account number identifies your individual account within Chase. Together, they form the complete address for your account. Both appear on your statements and in your online account details.
Will my account number change if I close and reopen my account?
Yes. If you close your checking account and later open a new one, Chase will assign you a new account number. The old number becomes inactive and cannot be used for transfers or deposits.