Where to find your Chase checking account number
Your Chase checking account number is printed on the bottom left of every check you write. Look at the series of numbers after the routing number (which comes first). The account number is typically 10 digits long and appears before the check number on the far right.
If you don't have checks handy, the fastest way is to log into your Chase online banking account or mobile app. Once you're signed in, your account number appears on your account summary page — usually displayed prominently at the top or in the account details section. You can also see it in your account statements, which Chase sends monthly by mail or email depending on your preference.
Another direct method is to call Chase customer service at the number on the back of your debit card. A representative can read your account number to you over the phone. You'll need to verify your identity with your Social Security number and other personal details before they share it.
Key Takeaways
- Your account number is the 10-digit sequence printed on the bottom left of your checks, between the routing number and the check number.
- Log into Chase online banking or the mobile app to see your account number on your account summary page without needing a check.
- Your monthly statement — whether mailed or emailed — displays your account number in the account details section.
- Call Chase customer service at the number on your debit card and verify your identity to have a representative read your account number aloud.
Using Chase online banking to retrieve your account number
Sign into your Chase account at chase.com using your username and password. Once you're logged in, you'll land on your account dashboard. Your checking account number displays on the main page, usually in a box labeled "Account Summary" or "Accounts" that shows your account type and current balance.
If you have multiple accounts with Chase, make sure you're looking at the correct checking account. Click on the specific account if needed to see its full details, including the account number. Some users find it easier to navigate to the "Account Details" or "Account Information" section, which consolidates all the identifying information in one place.
The mobile app works the same way. Open the Chase app, tap the checking account you need, and your account number appears near the top of the screen alongside your balance and recent transactions. You can take a screenshot or write down the number for your records.
Finding your account number on paper statements and checks
Every Chase checking account statement lists your account number at the top of the first page, usually in the upper right corner or in a section labeled "Account Information." If you receive paper statements by mail, look for this section before you start reading transaction details. Digital statements sent by email follow the same format.
Your checks are the most reliable physical reference. The account number is always the middle set of digits on the bottom of the check. The format reads: routing number (first), account number (middle), check number (last). This three-part sequence appears in magnetic ink and is machine-readable, but you can read it by eye as well.
If you've misplaced your statements and don't have checks, you can request a replacement check from Chase through your online banking account or by calling customer service. Some people order checks specifically to have this information on hand for future reference.
Calling Chase customer service for your account number
The phone number for Chase customer service is printed on the back of your debit card. Call that number and follow the prompts to speak with a representative. Have your Social Security number, date of birth, and the phone number associated with your account ready before you call.
When you reach a representative, tell them you need your checking account number. They will verify your identity using the information you provide, then read your account number aloud. Write it down as they say it to avoid errors. This method works even if you're away from home or don't have access to your statements and checks.
Wait times vary depending on the time of day and day of the week. Calling early in the morning on a weekday typically means shorter hold times than calling in the afternoon or on weekends.
What to do if you can't access your online account
If you've forgotten your password or can't log into Chase online banking, use the "Forgot password?" link on the login page. Chase will send a reset link to the email address on file. Follow the steps to create a new password, then log in and find your account number as described above.
If you've locked your account due to multiple failed login attempts, you'll need to call Chase customer service to unlock it. This is a security measure to protect your account from unauthorized access. A representative can unlock your account and help you reset your password over the phone.
If you no longer have access to the email address associated with your account, call Chase immediately. You'll need to update your contact information before you can reset your password online. A representative can help you change your email address and then walk you through the password reset process.
Using your account number safely
Your account number is necessary for setting up direct deposits, arranging automatic bill payments, and receiving wire transfers. It's safe to share with your employer, your bank, or trusted financial institutions. However, never share your account number with someone who contacts you unexpectedly by phone, email, or text — legitimate organizations will never ask for it this way.
When you write your account number down, store it in a secure location, not in your phone's notes app or an unsecured document. If you suspect someone has your account number and may use it fraudulently, contact Chase immediately. They can monitor your account for suspicious activity and issue you a new account number if necessary, though this is rare.
Your full banking information — account number plus routing number — is what someone needs to set up unauthorized transfers from your account. Protect both pieces of information the same way you'd protect your password.
Frequently Asked Questions
Is my account number the same as my routing number?
No. Your routing number identifies Chase as your bank and is the same for all Chase customers in your region. Your account number is unique to your individual checking account. Both appear on the bottom of your checks, with the routing number first and the account number in the middle.
Can I change my Chase checking account number?
Chase does not allow you to change your account number on request. Your account number stays the same for the life of the account. If you close the account and open a new one, you'll receive a new account number. If you suspect fraud, contact Chase and they can discuss your options.
What if I see a different number on my debit card?
The number on your debit card is your card number, not your account number. These are two separate identifiers. Your account number is what you need for direct deposits and wire transfers. Your card number is what you use for purchases and ATM withdrawals.
How long does it take to get a new checkbook if I've lost mine?
Chase can order checks for you through online banking or by phone. Standard delivery typically takes 7 to 10 business days. Expedited options are available for an additional fee if you need checks sooner. Once your new checks arrive, your account number will be printed on them.