Your account number is on your debit card, checks, and online
Your Chase account number appears in three places you can reach right now: the bottom left of your debit card, the bottom left of any check you have, or your online banking dashboard. The fastest route is usually your debit card — look at the string of numbers along the bottom. Your account number is the middle set, between the routing number on the left and the check digit on the right.
If you do not have your card or checks handy, log into Chase.com or the Chase Mobile app, go to your account details, and the account number displays there. You do not need to call or visit a branch unless you have lost access to all three of these sources.
Key Takeaways
- Your Chase account number is the middle set of digits on the bottom of your debit card, between the routing number and check digit.
- Checks show your account number in the same position as your debit card — bottom left, after the routing number.
- Logging into Chase.com or the Chase Mobile app shows your account number in your account details without waiting on hold.
- If you need your account number for a wire transfer or direct deposit setup, the online dashboard is the most reliable source because it shows the exact format Chase requires.
Reading your debit card
The numbers on the front and back of your Chase debit card are not all the same thing. The long number across the front is your card number, which is different from your account number. The account number is on the bottom of the card in smaller print.
Look at the bottom left corner. You will see three separate groups of numbers. The first group (usually four digits) is the routing number — this identifies Chase as your bank. The middle group is your account number. The last digit or two is a check digit that banks use to verify the account number is correct. For a wire transfer or direct deposit, you need only the routing number and account number, not the check digit.
Finding it on a check
If you have a checkbook, the account number is printed in the same location as on your debit card — the bottom left of the check. The routing number comes first, then your account number, then the check digit. The check number itself (printed in the top right and bottom right) is not your account number.
Checks are useful because they show the information in the exact format your bank prints it, which matters if you are setting up direct deposit or a wire transfer. Some employers or payment processors are particular about spacing or leading zeros, and a check shows you exactly how Chase formats it.
Logging into your Chase account online
Go to Chase.com and sign in with your username and password. On the dashboard, select the account you need the number for — if you have multiple accounts, each one has its own number. Click on the account name or the details link, and your full account number displays on the screen.
The Chase Mobile app works the same way. Open the app, tap the account, and look for account details or account information. The number shown there is what you need for direct deposits, wire transfers, or any other banking purpose. This method is especially useful if you have lost your debit card or do not have checks on hand.
What to do if you cannot find it
If you do not have access to your debit card, checks, or online account, call Chase customer service at the number on the back of any Chase card you have, or 1-800-935-9935 for general customer service. Have your Social Security number and a form of ID ready. A representative can read your account number to you over the phone and can also mail you a new debit card or checks if yours are lost or damaged.
If you are locked out of your online account, use the "Forgot username or password" link on Chase.com to reset your access. You will need to verify your identity using your Social Security number and other personal details. Once you regain access, your account number is visible immediately in your account details.
Using your account number safely
Your account number, combined with your routing number, is what someone needs to set up a direct deposit or automatic payment from your account. This information is not secret — it appears on every check you write — but do not share it with anyone you do not trust. If you are setting up direct deposit with an employer or paying a bill online, you are giving them this pair of numbers intentionally.
If you suspect someone has used your account number without permission, contact Chase immediately. Fraudulent transactions on your account are covered by federal protections, and Chase can freeze your account, issue a new debit card, and investigate the unauthorized activity. The sooner you report it, the faster the process moves.
Frequently Asked Questions
Is my account number the same as my card number?
No. Your card number is the 16 digits across the front of your debit card. Your account number is the shorter set of digits on the bottom left, after the routing number. They are linked to the same account, but they are different numbers used for different purposes.
Do I need my account number to use my debit card at a store or ATM?
No. You only need your card number, expiration date, and CVV to make online purchases or phone payments. For in-person transactions, you just need the physical card. Your account number is for bank-to-bank transfers, direct deposits, and bill payments.
What if I have multiple Chase accounts?
Each account has its own account number. When you log into Chase online, you can see all your accounts listed on the dashboard. Click on each one to view its specific account number. If you have a savings account and a checking account, they have different account numbers even though they are both with Chase.
Can I change my account number?
No. Your account number is permanent and tied to your account. If you close the account and open a new one, you will receive a new account number. But you cannot change the number on an existing account.