Where to find your account number in Chase online banking
Your Chase checking account number appears in multiple places in your online account. The fastest route is to log into Chase.com, click Accounts in the top menu, then select the checking account you need. Your account number shows on the right side of the screen, usually labeled "Account Number" or "Checking Account Number." You can also see it on any deposit slip, check, or statement tied to that account.
If you have multiple checking accounts with Chase, each one has its own number. Make sure you are looking at the correct account before you copy the number down, especially if you are setting up a transfer or providing it to an employer for direct deposit.
The account number is typically a 10-digit string of numbers. Do not confuse it with your routing number (which is 9 digits and is the same for all Chase customers in your region) or your card number (which is on your debit card and is different from your account number).
Key Takeaways
- Log into Chase.com, go to Accounts, and select your checking account to see the number on the right side of the screen.
- Your account number is 10 digits and appears on checks, deposit slips, and statements for that account.
- If you have multiple checking accounts, each one has a different account number.
- Your account number is different from your routing number (9 digits, same for all Chase customers in your region) and your card number (on your debit card).
- You can also call Chase customer service at the number on the back of your debit card to confirm your account number over the phone.
Finding your account number on a check or statement
If you do not want to log in online, your account number is printed on every check you have from that account. Look at the bottom left of the check. You will see three sets of numbers separated by colons or vertical lines. The middle set is your routing number (9 digits), and the set after that is your account number (10 digits).
You can also find your account number on any Chase bank statement, whether you receive it by mail or download it from your online account. It usually appears in the top right corner or near your account summary at the beginning of the statement.
Using your account number for transfers and direct deposit
When you set up a direct deposit with your employer or another source of income, you will need to provide your account number along with Chase's routing number. The routing number for Chase varies by state and region, so ask your employer or the organization sending the deposit which routing number they need, or check the Chase website for your specific location.
If you are transferring money between your own Chase accounts or to another bank, you will also need your account number. When you initiate a transfer in Chase online banking, the system usually fills in your account number automatically if you select the account from a dropdown menu, so you may not have to type it manually.
Keeping your account number secure
Your account number is not as sensitive as your PIN or password, but you should still treat it with care. It is safe to give your account number to your employer, your bank, or organizations you trust to receive payments. However, do not share it in unsolicited emails, texts, or calls, even if the sender claims to be from Chase.
Chase will never ask you to confirm your full account number by email or text. If someone contacts you claiming to be from Chase and asking for your account number, hang up or delete the message and call Chase directly using the number on the back of your debit card.
What to do if you cannot access your online account
If you have forgotten your Chase online password or cannot log in, you can reset it by going to Chase.com and clicking "Forgot login ID or password?" You will need to verify your identity using your Social Security number, date of birth, and other information Chase has on file.
If you do not have online access set up yet, you can call Chase customer service at the number on the back of your debit card. A representative can confirm your account number over the phone after verifying your identity. This is also the fastest option if you need your account number right away and do not have a check or statement handy.
Account number versus other Chase identifiers
Chase uses several different numbers to identify you and your accounts. Your account number is specific to one checking or savings account. Your routing number is the same for all your Chase accounts in a given region and is used to identify Chase as the receiving bank in transfers. Your debit card number is printed on your card and is used for purchases and ATM withdrawals, but it is not the same as your account number.
Your Chase customer ID or user ID is what you use to log into online banking, and it is different from your account number. When you set up direct deposit or a wire transfer, you typically need your account number and routing number, not your customer ID or card number.
Frequently Asked Questions
Is my account number the same as my debit card number?
No. Your debit card number is printed on the front of your card and is used for purchases and ATM withdrawals. Your account number is a separate 10-digit number that identifies your specific checking account. You can find your account number in your online account, on a check, or on your bank statement.
Can I see my account number on the Chase mobile app?
Yes. Open the Chase mobile app, tap the checking account you need, and look for "Account Number" or "Account Details." The number will display on the screen. You can also take a screenshot or write it down from there.
What is the routing number, and do I need it with my account number?
Your routing number is a 9-digit code that identifies Chase as your bank. You often need both your routing number and account number together for direct deposit or transfers to another bank. You can find your routing number on a check (the first set of numbers at the bottom), or ask your employer or the receiving bank which one you need.
What should I do if I think someone has my account number?
Your account number alone cannot be used to withdraw money or make purchases without additional verification. However, if you are concerned, log into your Chase account and review recent transactions. If you see unauthorized activity, contact Chase immediately using the number on the back of your debit card to report it.
Can I change my account number?
No, you cannot change your account number. It is tied to your account and remains the same for the life of that account. If you close the account and open a new one, you will receive a new account number.