Your account number is on your debit card, checks, and online banking
Your Chase checking account number appears in three places you can reach right now: the bottom left of your debit card, the bottom of any check you have, or your online banking dashboard. The fastest route is your debit card—look at the string of numbers along the bottom. The account number is the middle set, usually 10 to 12 digits, sitting between the routing number on the left and the check digit on the right.
If you do not have your card handy, log into Chase.com or the Chase mobile app, go to your checking account, and select Account Details or Account Information. The full account number displays there. You can also call Chase at the number on the back of your debit card and a representative will read it to you in seconds.
Key Takeaways
- Your Chase checking account number is a 10- to 12-digit code printed on the bottom left of your debit card, between the routing number and check digit.
- You can view your full account number by logging into Chase.com or the Chase mobile app and opening your account details.
- Checks you have written also display your account number at the bottom, next to your routing number.
- If you need your account number over the phone, call the customer service number on the back of your debit card.
Finding it on your debit card
The debit card is the quickest source. Turn the card over and look at the raised or printed numbers along the bottom. You will see three separate groups of digits. The first group on the left is your routing number (usually nine digits). The middle group is your account number. The last digit on the right is a check digit used to verify the account.
Write down only the middle set of numbers—that is your account number. Do not share this number with anyone you do not trust, and do not photograph it or store it in an unencrypted text message or email.
Checking your online account
Log into Chase.com using your username and password. From your dashboard, click on the checking account you want to look up. Select "Account Details," "Account Information," or a similar option—the exact label varies depending on whether you are using the website or mobile app.
Your full account number will display on this screen. You can also see your routing number here, which you may need for wire transfers or setting up direct deposit. Take a screenshot or write down the number if you need it for a form or payment setup.
Locating it on a check
If you have a checkbook, open it and look at any check. At the bottom of the check, you will see three numbers printed in a special magnetic ink code (MICR line). From left to right: routing number, account number, and check number. Your account number is the middle set.
This method works even if you have not used the checks yet. The account number printed on a blank check is the same as the one on your debit card and in your online account.
Calling Chase customer service
If you cannot access your card, checks, or online account, call the customer service number on the back of your debit card. A representative will verify your identity by asking for your Social Security number, date of birth, or other personal details, then read your account number to you.
Wait times vary by time of day and day of week. Calling early in the morning on a weekday usually means shorter hold times. Have a pen ready to write down the number when the representative provides it.
What to do if you cannot find your account number
If your debit card is lost or stolen, you cannot access your online account, and you do not have checks, contact Chase by phone or visit a branch in person. Bring a government-issued ID to the branch. A teller can look up your account and provide your account number immediately.
If you are locked out of your online account, use the "Forgot Username" or "Forgot Password" link on Chase.com to reset your access. You may need to verify your identity by answering security questions or entering a code sent to your phone or email.
Keeping your account number secure
Your account number is sensitive information. Anyone with your account number and routing number can set up unauthorized transfers or payments from your account. Do not share it via text, email, or unsecured messaging unless you initiated the request and you trust the recipient.
If you suspect your account number has been compromised, contact Chase immediately. You can freeze your account, cancel your debit card, or set up fraud alerts. Chase's fraud department can review recent transactions and reverse any unauthorized charges.
Frequently Asked Questions
Is my account number the same as my debit card number?
No. Your debit card number (the 16 digits on the front) is different from your account number (10 to 12 digits on the back). You need the account number for bank transfers and bill payments; you need the card number for purchases and online shopping.
Can I use my account number to make purchases online?
No. Online purchases require your full debit card number, expiration date, and CVV code. Your account number is for bank-to-bank transfers, direct deposit setup, and ACH payments only.
What if the numbers on my debit card are worn or faded?
Log into your online account or call Chase customer service. Both will provide your account number clearly. You can also order a replacement debit card from your online account, and the new card will have printed numbers.
Do I need my routing number too?
For most payments and transfers, yes. Your routing number (nine digits) identifies which Chase branch or processing center handles your account. You will need both your routing number and account number for wire transfers, ACH payments, and direct deposit setup.
Is it safe to give my account number to my employer for direct deposit?
Yes. Employers and payroll services need your account number and routing number to set up direct deposit. This is a standard, secure process. Only share these numbers with your employer's payroll department or HR, not with anyone else claiming to set up your pay.