Your account number is on your debit card, checks, and online banking login
Your Chase account number is a unique identifier for your specific checking or savings account. It appears on the bottom left of your debit card (after the routing number), on the bottom of any checks you have, and in your online banking dashboard. If you need it right now, the fastest route is to look at a physical check or your debit card — you do not need to log in or call anyone.
The account number is different from your routing number (which identifies Chase itself) and your card number (which is the 16 digits on the front of your debit card). Knowing which number you need matters, because banks and billers ask for different ones depending on what you are setting up.
Key Takeaways
- Your account number appears on checks, debit cards, and in your Chase online banking portal under account details.
- The account number is typically 10 to 12 digits and sits to the right of the routing number on checks.
- If you do not have a check or card handy, log into Chase.com or your Chase mobile app and look for account information or account details.
- For wire transfers and ACH payments, you will also need your routing number (Chase's number, not your account number).
Finding your account number on a check
If you have a checkbook, look at the bottom of any check. You will see three sets of numbers printed in a special magnetic ink format. The first set (usually nine digits) is your routing number. The second set, immediately after the routing number, is your account number. The account number is typically 10 to 12 digits long.
The routing number stays the same for all Chase customers in your region. Your account number is unique to you and changes only if you close the account and open a new one. If you are setting up a bill payment or direct deposit, the biller will ask for both numbers — do not mix them up.
Finding your account number on your debit card
Your Chase debit card also displays your account number, though it is less obvious than on a check. On the front of the card, you see a 16-digit number — that is your card number, not your account number. Flip the card over or look at the bottom left edge of the front: your account number is printed there in smaller text, usually after the routing number.
The card number and account number are linked but separate. If your card is lost or stolen and you get a replacement card, your card number changes but your account number stays the same. This matters when you are paying bills or setting up transfers — use the account number, not the card number, unless the biller specifically asks for the card number.
Finding your account number in Chase online banking
Log into Chase.com or open the Chase mobile app with your username and password. Once you are logged in, look for a section labeled "Accounts" or "Account Details." Click on the account you need information for. Your account number will be displayed prominently on that page, usually near the account name and balance.
If you cannot find it in the main account view, look for a link that says "Account Information," "Account Settings," or "View Details." Some versions of the Chase app show the account number right on the dashboard; others require one extra click. If you are still stuck, the app has a search function — type "account number" and it will take you to the right page.
What to do if you cannot find your account number
If you do not have checks, your card is not handy, and you cannot log into online banking, call Chase customer service at the number on the back of your debit card. Have your Social Security number and a form of ID ready. A representative can read your account number to you over the phone in under a minute.
Do not share your account number with anyone you do not trust. Scammers sometimes call pretending to be from Chase and ask for account numbers. Chase will never call you asking for this information — if someone calls claiming to be from the bank, hang up and call the number on the back of your card instead.
Account number versus routing number: which one do you need
Many people confuse these two numbers because they appear together on checks. Your routing number identifies Chase Bank itself and is the same for all Chase customers in your area. Your account number identifies your specific account within Chase. When you set up direct deposit, bill pay, or a wire transfer, you usually need both.
| What you are doing | Account number | Routing number |
|---|---|---|
| Setting up direct deposit | Yes | Yes |
| Paying a bill from your Chase account | Yes | Usually yes |
| Sending a wire transfer | Yes | Yes |
| Linking Chase to another bank | Yes | Yes |
| Ordering checks | No | No |
If a biller or service asks for your "bank account number," they mean your account number. If they ask for your "bank routing number," they mean the routing number. Read the form carefully — using the wrong number will cause the transaction to fail or go to the wrong place.
Frequently Asked Questions
Is my account number the same as my card number?
No. Your card number is the 16 digits on the front of your debit card. Your account number is separate and appears on checks and in your online banking portal. If your card is replaced, your card number changes but your account number stays the same.
Can I find my account number on a mobile check deposit?
Yes. When you take a photo of a check to deposit through the Chase mobile app, the app reads the account number from the check automatically. You can also see the account number printed at the bottom of the check image before you submit it.
What if I have multiple Chase accounts?
Each account has its own unique account number. Log into Chase online banking and select the specific account you need — the account number for that account will display on the account details page. If you have a checking and a savings account, they have different account numbers.
Do I need my account number to call Chase customer service?
No. You can call Chase with just your Social Security number and a form of ID. However, having your account number handy speeds things up because the representative can pull up your account immediately instead of searching for it.
Is it safe to give my account number to someone?
Your account number is safe to share with legitimate billers, employers (for direct deposit), and other financial institutions you are intentionally connecting to Chase. Never share it with someone who calls you claiming to be from Chase, or with anyone you do not trust. Scammers can use your account number to attempt unauthorized transfers.