Where to find your account number on your Chase debit card
Your Chase checking account number is printed on the bottom left of your debit card, after the routing number. It is a nine-digit number that identifies your specific account. The format on your card reads: routing number (nine digits), then account number (nine digits), then check number.
The account number stays the same for the life of your account, even if Chase issues you a replacement card. If your card is damaged or you cannot read the numbers clearly, you can still access your account number through other methods without ordering a new card.
Key Takeaways
- Your Chase checking account number appears on the bottom left of your debit card, printed after the nine-digit routing number.
- You can view your account number in Chase Mobile App by opening your account details or in the online banking portal under account information.
- If you call Chase customer service at the number on the back of your card, a representative can read your account number to you over the phone.
- Your account number is different from your routing number; you need both to set up direct deposit or wire transfers.
Checking your account number in the Chase Mobile App
Open the Chase Mobile App and sign in with your username and password. Tap the account you want to view, then look for an account details or account information option—this is usually represented by a gear icon or an information button near the top of the screen.
Your full account number will display in this section. You can also take a screenshot or write down the number for your records. The app shows your account number in a format you can copy directly if you need to paste it into another system, such as setting up a bill payment or external transfer.
Finding your account number on Chase.com
Log into your Chase online banking account at chase.com. Once you are signed in, select the checking account you need information for from your account list. Click on the account name or look for a details or settings option.
Your account number will appear in the account information section, often labeled as "Account Number" or "Checking Account." You can print this page or take a screenshot if you need to reference the number later. Chase also displays your routing number on the same page, which you may need for direct deposit or wire transfers.
Calling Chase to get your account number
Call the customer service number on the back of your debit card. A representative can verify your identity by asking for your Social Security number, date of birth, or other personal information, then read your account number to you.
This method works if you do not have access to your card, the app, or online banking at that moment. Wait times vary depending on the time of day and day of the week; calling early in the morning on a weekday typically means shorter hold times. Have a pen ready to write down the number when the representative provides it.
What your account number is used for
Your Chase checking account number is required for setting up direct deposit from your employer or government benefits, receiving wire transfers, or making payments to other accounts. It is also needed when you write a check—the number appears at the bottom of every check you order from Chase.
You may also need your account number to authorize third-party payments, such as paying a utility bill or loan directly from your checking account. Always keep your account number private and only share it with trusted sources, such as your employer's payroll department or a company you are paying intentionally.
The difference between account number and routing number
Your routing number identifies which Chase branch or processing center handles your account. Your account number identifies your specific account within Chase's system. Both numbers appear on the bottom of your debit card and in your online banking portal.
When you set up direct deposit or receive a wire transfer, you must provide both numbers. The routing number tells the sending bank where to send the money; the account number tells Chase which account to deposit it into. Using the wrong routing number will cause the transfer to fail or go to the wrong financial institution entirely.
What to do if you cannot read your card
If your debit card is worn, faded, or damaged and you cannot read the numbers, do not order a replacement card just to see your account number. Use the Chase Mobile App or online banking instead—both show your account number without requiring a new card.
If you have lost your card or it has been compromised, contact Chase immediately using the number on your statement or by calling 1-800-935-9935. Chase can deactivate the card and issue a replacement. In the meantime, you can still access your account number through the app or website to complete any urgent transactions.
Frequently Asked Questions
Is my account number the same as my card number?
No. Your card number is the 16-digit number on the front of your debit card. Your account number is the nine-digit number on the bottom left of the card. They are different numbers that serve different purposes.
Can I change my Chase checking account number?
No, your account number does not change unless you close the account and open a new one. If you are concerned about fraud or unauthorized access, contact Chase to review your account activity and place a fraud alert, but your account number itself remains the same.
Do I need my account number to use my debit card at a store or ATM?
No. You only need your card number, expiration date, and CVV to make purchases online or over the phone. At a store or ATM, you only need your physical card and PIN. Your account number is used for transfers, direct deposit, and bill payments, not everyday card use.
What should I do if I think someone has my account number?
Contact Chase immediately at the number on the back of your card or call 1-800-935-9935. A representative can review your recent transactions, place a fraud alert on your account, and monitor for unauthorized activity. You may also want to change your online banking password and enable additional security features like two-factor authentication.