Where to find your account number in Chase online banking
Log into Chase.com or the Chase mobile app, then go to your checking account details. Your account number appears in several places: on the account overview page (sometimes labeled "Account Number" or "Checking Account"), in the account settings section, and on any statement you download. The fastest route is usually the account overview — it's the first thing you see after you select your checking account from your dashboard.
If you're using the mobile app, tap the checking account you want, then look for an account details or information button (usually three dots or a gear icon). Your account number will be displayed there. On the website, you can also find it by clicking "Account Details" or "Account Information" once you've selected the account.
Your account number is a 10-digit code specific to that checking account. It's different from your routing number (which is the same for all Chase customers in your region) and your card number. You'll need the account number when setting up direct deposit, making wire transfers, or giving payment instructions to a third party.
Key Takeaways
- Your Chase checking account number appears on your account overview page in online banking, accessible within seconds of logging in.
- The mobile app shows your account number in the account details section, usually behind a menu icon on the account screen.
- Your account number is 10 digits and is different from your routing number and debit card number.
- You can also find your account number on any Chase statement, whether you view it online or receive it by mail.
- Save your account number in a secure location if you need it for recurring payments or transfers.
Finding your account number on a Chase statement
If you prefer not to log into online banking, your account number is printed on every Chase checking account statement. Look at the top right or top left corner of the first page — it's usually labeled "Account Number" or "Acct #" followed by the 10-digit code. This works whether you receive statements by mail or download them as PDFs from your online account.
To access statements online, log into Chase.com, select your checking account, and look for a "Statements" or "Documents" section. You can download statements going back several years. This is useful if you need your account number but don't want to navigate the account details menu.
Difference between account number and routing number
Your Chase checking account number identifies your specific account. Your routing number identifies Chase as your bank and your region. When you set up direct deposit or make a wire transfer, you'll need both numbers, but they serve different purposes.
Chase's routing number depends on where you live. Most Chase customers use routing number 021000021, but some regions have different numbers. Your account number, by contrast, is unique to you and stays the same as long as you keep that account open. If you're unsure which routing number applies to you, Chase online banking will show it alongside your account number in the account details section.
What to do if you can't access online banking
If you've forgotten your password or can't log into Chase.com, you can reset it directly on the login page by clicking "Forgot User ID or Password?" You'll verify your identity using your Social Security number, date of birth, and other information Chase has on file. This usually takes a few minutes.
If you don't have online banking set up yet, you can call Chase customer service at the number on the back of your debit card or on a recent statement. A representative can provide your account number over the phone after verifying your identity. This is slower than online access but works if you need the number immediately and can't log in.
Using your account number safely
Your account number is not secret in the way a password is — you'll share it with employers, payroll services, and other organizations for legitimate transactions. However, you should not post it on social media or share it with anyone who contacts you unsolicited.
If someone calls or emails claiming to be from Chase and asks for your account number, do not provide it. Chase will never ask for your account number via email or unsolicited phone call. If you're unsure whether a contact is legitimate, hang up and call the number on the back of your debit card or on your statement to verify.
Account number for different types of Chase accounts
Each Chase account you hold has its own account number. If you have a checking account and a savings account, they have different 10-digit numbers. If you have multiple checking accounts, each one has a separate number. When you log into online banking and select an account from your dashboard, the account number shown applies only to that account.
This matters if you're setting up direct deposit or transfers — you need to use the correct account number for the account where you want the money to go. Using the wrong account number will route the payment to the wrong account, and you'll have to contact Chase to correct it.
Frequently Asked Questions
Is my account number the same as my debit card number?
No. Your debit card number is 16 digits and is printed on the front of your card. Your account number is 10 digits and is not on your card. They are separate identifiers. You need your account number for direct deposit and wire transfers, but your card number for purchases and online shopping.
Can I find my account number without logging into online banking?
Yes. Your account number is printed on every Chase statement, usually in the top corner. If you receive statements by mail, check a recent one. If you've gone paperless, you can still download statements from your online account without needing to navigate to account details.
What if I see multiple account numbers in my Chase account?
Each account you hold at Chase has its own number. If you have a checking account and a savings account, you'll see two different numbers. Make sure you're using the correct number for the account you're making a payment to or receiving a deposit into.
Do I need my account number to log into Chase online banking?
No. You log in with your username and password. Your account number is something you look up after you're logged in. You only need your account number when you're setting up payments, transfers, or direct deposit — not for logging in.