Your account number appears on your checks, statements, and online banking
Your Chase account number is a unique identifier for your specific checking or savings account. It is not the same as your routing number (which identifies Chase itself) or your card number. You can find it in at least five places without calling or visiting a branch.
The fastest route is to log into Chase online banking or the mobile app, where your account number displays in the account details section. If you have a checkbook, look at the bottom left of any check — the account number is the middle set of digits between the routing number and the check number. Paper statements also show it near the top.
Key Takeaways
- Your account number appears on checks, statements, and in your Chase online account under account details or account information.
- The middle set of digits at the bottom of a check is your account number; the first set is the routing number and the last is the check number.
- If you do not have checks or statements, log into Chase.com or the mobile app to see your account number immediately.
- Chase customer service can provide your account number by phone, but you will need to verify your identity first.
Finding your account number in Chase online banking
Log into Chase.com with your username and password. From the dashboard, select the account you need the number for. Click on "Account Details" or "Account Information" — the exact label varies by account type, but it is usually near the top of the account page or in a dropdown menu.
Your full account number will display there. You can also find a shortened version (often the last four digits) in the account name or header. If you use the Chase mobile app, tap the account, then look for a menu icon or "Details" button to see the same information.
Reading your account number from a check
Open your checkbook and look at the bottom of any check. You will see three sets of numbers separated by vertical lines or special symbols. The first set (usually nine digits) is your routing number. The middle set is your account number — this can range from 8 to 17 digits depending on your account type. The last set is the check number.
Write down only the middle set if you need to provide your account number to someone. Do not share the routing number or check number unless specifically asked, and never share the full check image with anyone you do not trust.
Locating it on your bank statement
Your account number appears on both paper and electronic statements. On a paper statement, look near the top — it is usually printed next to "Account Number" or "Account #" in the header section. On an electronic statement viewed through Chase online banking or downloaded as a PDF, the same information is in the same location.
If you no longer receive paper statements, you can view past statements through Chase online banking. Log in, select your account, and look for a "Statements" or "Documents" section. You can download statements going back several years.
Getting your account number by phone
Call Chase customer service at the number on the back of your debit card or at 1-800-935-9935. You will need to verify your identity by providing your Social Security number, date of birth, and possibly a recent transaction amount or the answer to a security question you set up.
Once verified, a representative can read your account number to you over the phone. This route takes longer than checking online or your checks, but it works if you have lost access to your account or do not have statements available.
What to do if you cannot find your account number
If you have no checks, no statements, and cannot log into online banking, contact Chase directly. You will need to verify your identity in person at a branch or by phone. Bring a government-issued ID and your debit card if you visit in person.
If your account has been closed, Chase can still provide the account number for records purposes. This is useful if you need it for tax documents, loan applications, or to resolve a payment issue from when the account was active.
Frequently Asked Questions
Is my account number the same as my card number?
No. Your card number is printed on the front of your debit or credit card and is different from your bank account number. Your account number is tied to your specific checking or savings account at Chase, while your card number is tied to the card itself.
Can I use my account number to make payments online?
Yes. Many billers and payment systems ask for your account number and routing number to set up automatic payments or one-time transfers from your Chase account. Always provide these only to trusted sources, and verify the recipient before sharing.
What if I see multiple account numbers in my Chase account?
If you have more than one account with Chase (for example, a checking account and a savings account), each one has its own unique account number. Make sure you are using the correct number for the account you intend to use for the payment or transfer.
Do I need my account number to log into Chase online banking?
No. You log in with your username and password. Your account number is information you look up after you are logged in, not something you need to access your account initially.