Your Chase account number is printed on the bottom left of your checks, visible in the Chase mobile app under account details, and shown on your monthly statement
The fastest way is to open the Chase mobile app, tap the account you need, and look for the account number displayed near the top or in the account details section. If you use online banking at chase.com, sign in and select the account—the number appears on the account summary page. You can also call Chase customer service at the number on the back of your debit or credit card, and a representative will read it to you over the phone.
If you have physical checks, the account number is the middle set of digits printed at the bottom of the check, between the routing number on the left and the check number on the right. Your most recent paper statement also lists it, usually near the top or in the account information section. For wire transfers or ACH payments, you will need this number along with your routing number, which is 021000021 for most Chase accounts.
Key Takeaways
- Your Chase account number appears in the mobile app, online banking portal, and on printed checks at the bottom left.
- The number is the middle set of digits on a check, between the routing number and check number.
- Chase customer service can provide your account number by phone if you call the number on your card.
- You will need both your account number and routing number (021000021) to set up direct deposits or send wire transfers.
- Paper statements show the account number in the account information section, usually near the top.
Finding it in the Chase mobile app
Open the Chase app and sign in with your username and password. On the home screen, you will see a list of your accounts—checking, savings, credit cards, loans, or other products. Tap the account you need the number for. The account number should display prominently on that account's detail page, often near the account name or balance.
If you do not see it immediately, look for a menu option labeled "Account Details," "Account Information," or a gear icon. Tapping that will open a screen showing the full account number, routing number, and other details you might need for transfers or payments. You can usually copy the number directly from the app to paste it elsewhere.
Finding it on your checks
Look at the bottom of any check you have. You will see three sets of numbers printed in a special magnetic ink format. The first set on the left is your routing number. The middle set is your account number. The third set on the right is the check number itself.
The account number on a check is typically 10 to 12 digits long, though the exact length varies by account type. If your checks are old or faded, the numbers may be hard to read—in that case, use the app or call Chase instead. Never share your full account number or routing number with anyone who contacts you unsolicited, even if they claim to be from Chase.
Finding it online at chase.com
Go to chase.com and sign in with your username and password. Once you are logged in, you will see your accounts listed on the dashboard or home page. Click or tap the account you need information for. The account number will appear on the account summary page, usually displayed prominently near the top alongside the account type and current balance.
Some account types may require you to click an "Account Details" or "More Information" link to see the full number. If you are having trouble locating it, use the search function within the website or call the customer service number on the back of your card.
Getting it by phone from Chase customer service
Call the customer service number printed on the back of your Chase debit card, credit card, or any Chase statement. Have your card or account information ready. A representative will verify your identity by asking for your Social Security number, date of birth, or answers to security questions you set up when you opened the account.
Once verified, the representative will read your account number to you. This method is useful if you do not have access to your phone, computer, or checks, or if you need to confirm the number is correct before sending money. The call is free, and wait times are usually shortest early in the morning or mid-week.
What you need the account number for
Your account number is required to set up direct deposit of your paycheck or government benefits. Employers and benefit programs need both the account number and routing number to deposit funds automatically. It is also necessary for ACH transfers—moving money between your Chase account and another bank—and for wire transfers, though wire transfers also require the recipient's name and bank information.
You may also need it to pay bills through a biller's website if they ask for bank account details instead of a card number. Some utilities, insurance companies, and loan servicers accept ACH payments directly from your bank account. Always verify you are on a secure, legitimate website before entering your account number for any payment.
Routing number versus account number
Your routing number identifies which bank holds your account—for most Chase accounts, it is 021000021. Your account number identifies your specific account within that bank. Together, they work like an address: the routing number is the city, and the account number is your house.
When you set up direct deposit or ACH transfers, you need both numbers. If you provide only one, the transaction will fail or be delayed. The routing number is the same for all Chase customers in most cases, but your account number is unique to you. Never share your account number with anyone unless you initiated the transaction and trust the recipient.
Frequently Asked Questions
Can I change my Chase account number?
No, your account number is permanent and tied to your account. If you close the account and open a new one, you will receive a new account number. If you are concerned about fraud or unauthorized access, contact Chase immediately, but changing the number itself is not an option.
What if I lost my checks and do not have the app?
Call Chase customer service at the number on the back of your card or on a recent statement. A representative can provide your account number after verifying your identity. You can also visit a Chase branch in person with a photo ID and ask a teller for the information.
Is it safe to give my account number to my employer for direct deposit?
Yes, employers need your account number and routing number to set up direct deposit. This is a standard, secure process. Make sure you are providing the information directly to your employer's payroll department, not through an unsolicited email or link.
Do I need my account number to use my debit card?
No, you do not need your account number to swipe or tap your debit card at a store or ATM. You only need it for transfers, direct deposits, bill payments, and other transactions that move money between accounts.
What if the number in the app does not match the number on my check?
Contact Chase immediately. This should not happen, but if it does, it may indicate fraud or an error in your account setup. Call the number on the back of your card and speak to a representative who can investigate and confirm which number is correct.