Yes, you can open a Chase checking account entirely online
Chase lets you open most of their checking accounts through their website or mobile app without visiting a branch. The process takes about 10 minutes, and you can start using your account the same day in many cases. You will need a Social Security number, a valid ID, proof of address, and an initial deposit (the amount varies by account type).
Not every Chase checking product is available online — some specialty accounts still require a branch visit — but the most common options like Chase Total Checking and Chase Sapphire Checking can be opened remotely. The exact steps and requirements depend on which account you choose and whether Chase needs to verify your identity through additional means.
Key Takeaways
- You can open Chase Total Checking, Chase Sapphire Checking, and most other standard accounts online using the Chase website or mobile app.
- You will need a Social Security number, government-issued ID, proof of address, and an opening deposit that ranges from $0 to $25 depending on the account type.
- Chase may ask you to verify your identity through a video call or by uploading documents if their system cannot confirm you automatically.
- Your account number and debit card arrive by mail within 7 to 10 business days, though you can use digital wallet services immediately.
- If you already have a Chase account, opening a second checking account online is usually faster because Chase already has your information on file.
What you need before you start
Gather these items before opening your account: a valid government-issued ID (driver's license, passport, or state ID), your Social Security number, proof of your current address (a recent utility bill, lease, or bank statement), and your initial deposit amount. Chase does not require a minimum opening deposit for some accounts, but others ask for $25 or more. Check the specific account details before you begin.
If you do not have a Social Security number — for example, if you are a non-citizen — Chase offers accounts for ITIN holders, but these must be opened in a branch, not online. Have your ITIN and passport or visa ready if this applies to you.
Step-by-step: opening an account on Chase.com
Go to Chase.com and select "Open an Account" from the homepage. Choose which checking account you want (Chase Total Checking is the most common). Enter your email address and create a password, then answer security questions. Chase will ask for your full name, date of birth, Social Security number, and current address.
Next, you will upload or photograph your ID and proof of address. Chase's system reads these documents automatically. If the upload is clear and matches your information, you move forward immediately. If Chase cannot read the documents or if something does not match, they will ask you to upload again or schedule a video call with a representative to verify your identity in real time.
Once your identity is confirmed, you choose your initial deposit method. You can link an external bank account and transfer money, use a debit card, or wire funds. After you submit your deposit, Chase generates your account number and routing number. You can use these to set up direct deposit or bill pay right away, even though your physical debit card has not arrived yet.
Identity verification: when Chase asks for more
Chase uses automated systems to verify your identity during signup. If your ID photo is blurry, your address does not match their records, or your name appears slightly different on multiple documents, their system flags the application for manual review. This does not mean you are denied — it means a Chase employee will contact you within 24 hours to confirm details.
In some cases, Chase will offer you a video call option instead of waiting. You schedule a 5- to 10-minute call with a representative who will ask you to show your ID on camera and answer a few security questions. This route is often faster than uploading documents multiple times. If you choose the video call, have your ID and proof of address ready and make sure you are in a quiet space with good lighting.
How long until you can use your account
Your checking account is active immediately after approval, which usually happens within minutes if identity verification is automatic. You can log into your account, set up bill pay, and add payees the same day. If you link an external bank account for transfers, those transfers typically post within 1 to 3 business days.
Your physical debit card arrives by mail in 7 to 10 business days. While you wait, you can add your account to Apple Pay, Google Pay, or Samsung Pay to make purchases and withdraw cash at ATMs. Chase also issues a temporary digital card number you can use for online shopping immediately after approval.
Opening a second Chase checking account online
If you already have a Chase account, opening a second checking account is faster. Log into your existing Chase account, go to "Open an Account," and select the new account type. Chase already has your identity information, so you usually skip the upload and verification steps. The new account opens within minutes.
Chase allows you to hold multiple checking accounts, but be aware that some account types have monthly fees if you do not meet balance or direct deposit requirements. Review the fee structure for each account before opening, because maintaining multiple accounts with fees can add up.
What to do if your application is denied or delayed
Chase may deny your application if you have a history of fraud, unpaid overdrafts, or negative banking records reported to ChexSystems (a banking history database). If this happens, Chase will send you a letter explaining the reason. You can request a copy of your ChexSystems report and dispute inaccurate information.
If your application is delayed beyond 24 hours, contact Chase customer service at 1-800-935-9935. Have your email address and phone number ready. A representative can tell you whether your application is still under review, whether additional documents are needed, or whether there is a problem that requires a branch visit to resolve.
Frequently Asked Questions
Can I open a Chase checking account online if I do not have a US address?
No. Chase requires a current US address to open an account online. If you have a US address but are not a US citizen, you can open an account with a valid passport or visa and an ITIN, but you must do this in a branch, not online.
What happens if Chase cannot verify my identity during signup?
Chase will contact you by phone or email within 24 hours and ask you to schedule a video call or upload additional documents. This is a normal part of the process and does not mean your application will be denied. Have your ID and proof of address ready when they contact you.
Can I use my Chase checking account before my debit card arrives?
Yes. You can use your account number and routing number for direct deposit and bill pay immediately. You can also add your account to Apple Pay, Google Pay, or Samsung Pay to make purchases and withdraw cash at ATMs while you wait for your physical card.
Do I have to make a minimum deposit when I open my account online?
It depends on the account type. Chase Total Checking requires $0 to open, while some other accounts ask for $25 or more. Check the specific account details on Chase.com before you start the application to see what deposit is required.
How long does it take to open a Chase checking account online?
The application itself takes about 10 minutes. If your identity verifies automatically, your account is active within minutes. If Chase needs to verify your identity manually, approval usually happens within 24 hours. Your physical debit card arrives in 7 to 10 business days.