You can open a Chase savings account entirely online in about 10 minutes
Chase lets you start a savings account from your computer or phone without visiting a branch. The process is straightforward: you provide personal information, verify your identity, link a funding source, and choose your account type. Most accounts are ready to use the same day or within one business day.
You will need a valid government ID, a Social Security number, and an initial deposit (the minimum varies by account type, but many Chase savings accounts have no minimum). If you already have a Chase checking account, the process is even faster because Chase already has your information on file.
Key Takeaways
- Chase savings accounts open online in about 10 minutes using your ID, Social Security number, and an initial deposit.
- You must be at least 18 years old and a U.S. resident with a valid address to open an account online.
- Chase verifies your identity during signup by asking security questions based on your credit history or by requesting a photo of your ID.
- You can fund your new account immediately with a debit card, transfer from another bank, or a wire transfer.
- If you already bank with Chase, opening a savings account takes just a few minutes because the bank already has your details.
What you need before you start
Gather these items before you begin the online signup process. You will need a valid government-issued photo ID (driver's license, passport, or state ID card). Chase will ask you to verify the information matches what you provide during signup.
You also need your Social Security number. Chase uses this to pull your credit report and verify your identity. Have your current address ready, and make sure it matches the address on your ID or your most recent tax return.
Finally, prepare a funding source for your initial deposit. This can be a debit card, a checking account at another bank (for an ACH transfer), or a wire transfer from another financial institution. Some Chase savings accounts have no minimum deposit, but others require $25 or more to open.
The step-by-step signup process
Go to Chase.com and click the link to open a savings account. You will be asked to choose which type of savings account you want—Chase typically offers a standard savings account and sometimes a high-yield savings option. Read the current interest rate and any monthly fees before you choose.
Enter your personal information: full name, date of birth, Social Security number, email address, and phone number. Chase will ask for your current address and whether you are a U.S. citizen. Answer honestly; Chase cross-checks this information against public records.
Next, Chase will verify your identity. The bank may ask you security questions based on your credit history (like "Which of these addresses did you live at in 2019?"), or it may ask you to upload a photo of your ID. If you upload an ID photo, make sure the image is clear and all four corners of the document are visible.
Once identity verification is complete, you will choose how to fund your account. If you use a debit card, the transfer is usually instant. If you transfer from another bank account, it typically takes one to two business days. After you submit your initial deposit, your account is open and ready to use.
Identity verification and what happens if it fails
Chase uses two main methods to verify who you are. The first is automated: the bank asks security questions based on information in your credit file. These questions have multiple-choice answers and take about two minutes. If you answer correctly, verification is instant.
If the automated questions do not verify you—or if Chase cannot pull your credit file—the bank will ask you to upload a photo of your ID. Take the photo in good lighting, make sure all text is readable, and include the entire document. Chase reviews ID photos within a few hours, usually while you wait.
If verification fails, Chase will tell you why. Common reasons include a mismatch between the name on your ID and the name you entered, or an address that does not match Chase's records. If this happens, you can call Chase at 1-800-935-9935 to resolve it over the phone, or you can visit a branch in person with your ID.
Funding your account and first deposit options
You have three main ways to fund your new savings account. A debit card transfer is the fastest: enter your debit card number, and the money appears in your Chase account within minutes. Chase charges no fee for this, but your debit card issuer might.
An ACH transfer from another bank account takes one to two business days but is free. You will need the routing number and account number from your other bank. You can find this information on a check, in your other bank's online portal, or by calling that bank.
A wire transfer is the fastest option for large amounts and takes a few hours, but it usually costs $15 to $20. Use this only if you need the money in your Chase account the same day and cannot wait for an ACH transfer.
What happens after your account opens
Your savings account is active immediately after you complete signup, but you may not see your initial deposit right away. Debit card deposits appear within minutes. ACH transfers from another bank take one to two business days. Wire transfers typically arrive within a few hours.
Chase will send you a confirmation email with your account number and details about your account. You can log into Chase.com or the Chase mobile app to see your balance, set up automatic transfers, and manage your account. If you ordered a debit card, it will arrive by mail in 7 to 10 business days.
Your savings account earns interest based on the account type you chose. Chase publishes current interest rates on its website; rates change over time and vary by account. You can move money between your Chase savings account and any other Chase accounts you own through the app or online portal anytime.
Common reasons online signup might not work
If you cannot complete signup online, the most common cause is an identity verification failure. This happens when the information you enter does not match what Chase finds in its records or in your credit file. Mismatches often occur because of a name change, a recent move, or a typo in your address.
Another reason signup might stall is if you do not have an established credit history. If you are very young, new to the country, or have never borrowed money, Chase may not have enough information to verify you automatically. In this case, you will need to upload your ID or visit a branch.
Technical issues are rare but possible. If the website times out or freezes during signup, close the browser and start over. Chase saves your progress, so you should not have to re-enter everything. If problems persist, try a different browser or device, or call Chase at 1-800-935-9935 to open an account by phone.
Frequently Asked Questions
Do I need to be a current Chase customer to open a savings account online?
No. You can open a Chase savings account online even if you have never banked with Chase before. However, if you already have a Chase checking account, the process is faster because Chase already has your information verified.
What is the minimum deposit to open a Chase savings account?
Most Chase savings accounts have no minimum deposit requirement, but some accounts may require $25 or more. Check the account details on Chase.com before you start signup to see the current minimum for the account type you want.
How long does it take to open a Chase savings account online?
The signup process usually takes 10 to 15 minutes from start to finish. Your account is active the same day, though your initial deposit may take one to two business days to arrive if you use an ACH transfer from another bank.
Can I open a Chase savings account on my phone?
Yes. The Chase mobile app and Chase.com both support account opening on phones and tablets. The process is identical to opening on a computer, and identity verification works the same way.
What if I do not pass identity verification online?
If automated verification fails, Chase will ask you to upload a photo of your ID. If that does not work, you can call 1-800-935-9935 to open an account by phone, or visit a Chase branch in person with your ID.