Yes, you can deposit coins at Chase, but the method depends on the type of account and branch
Chase accepts coin deposits at most branches, but they do not count coins by hand at the teller window. Instead, you will use a coin-counting machine if your branch has one, or you can roll the coins yourself in paper wrappers that meet Chase standards. Some branches have removed their coin machines in recent years, so calling ahead to confirm your location has one will save you a trip.
If you have a Chase business account, coin deposits are handled differently than personal accounts. Business customers can often arrange for a coin pickup service or use a dedicated coin deposit process. Personal account holders are expected to either use the machine at the branch or prepare the coins in advance.
Chase does not accept loose coins deposited through ATMs or mobile deposit. The coins must be physically brought to a branch location.
Key Takeaways
- Most Chase branches have coin-counting machines that you can use during business hours, but not all locations still maintain them.
- You can hand-roll coins in paper wrappers yourself; Chase accepts standard coin rolls if they are properly sealed and labeled with the amount.
- Calling your branch before you go will confirm whether they have a working coin machine and what their current coin deposit process is.
- Business accounts may have access to coin pickup services or different deposit procedures than personal accounts.
- Loose coins cannot be deposited through ATMs, mobile deposit, or mail; they must be brought to a branch in person.
Using the coin machine at your Chase branch
If your branch has a coin-counting machine, you can bring your coins in during business hours and use it yourself. The machine counts the coins and prints a receipt showing the total. You then take that receipt to the teller, who deposits the amount into your account. The process is free for personal account holders.
The machine accepts pennies, nickels, dimes, and quarters. It will reject coins that are damaged, foreign, or too worn to read. If the machine rejects a large number of your coins, the teller may be able to hand-count a small amount, but this is not may provide and depends on how busy the branch is.
Not all Chase locations still have coin machines. Some branches removed them during the pandemic and have not reinstalled them. Before you go, call the branch directly and ask whether they have a working coin-counting machine available to customers.
Rolling coins yourself in paper wrappers
If your branch does not have a coin machine, you can roll the coins yourself using paper coin wrappers. These wrappers are available at most grocery stores, drugstores, and online retailers for a small cost. Chase will accept hand-rolled coins as long as they are properly sealed, labeled with the coin type and amount, and the total is accurate.
Standard coin roll sizes are: pennies (50 coins = $0.50), nickels (40 coins = $2.00), dimes (50 coins = $5.00), and quarters (40 coins = $10.00). Write the amount on the outside of each wrapper before you bring it to the branch. If the teller opens a roll and finds the count is short or the coins do not match the label, the deposit may be rejected or corrected, and you may be asked to recount.
This method takes time on your end, but it removes the need to find a branch with a working machine. You can prepare the rolls at home and deposit them during any business hours.
What happens if coins are rejected or miscounted
If the coin machine rejects coins or if hand-rolled coins are found to be miscounted, the teller will set them aside and ask you to either recount them or take them back. Chase will not deposit coins that do not meet their standards. You will not lose the coins — they will be returned to you — but the deposit will not go through until the issue is resolved.
If you discover after leaving the branch that your deposit receipt shows a different amount than you expected, contact the branch within a few days. Tellers can review the transaction and the machine records. If an error occurred, the branch can adjust your account, but this process can take several business days.
Coin deposits for business accounts
Chase business customers may have access to a coin deposit service that is not available to personal account holders. Some business branches offer coin pickup, where a Chase representative collects rolled coins from your business location. This service may have a fee depending on the size and frequency of pickups.
Contact your business account manager or the business banking department at your branch to ask what coin deposit options are available for your account. The process and any associated costs will depend on your account type and the branch location.
Alternatives if your branch does not accept coins
If your nearest Chase branch does not have a coin machine and you do not want to roll coins yourself, you have a few other options. Some grocery stores and retailers with customer service desks have coin-counting machines that are free or charge a small percentage fee. You can use those machines to convert your coins to bills, then deposit the cash at Chase.
Another option is to use a Coinstar machine, which is available at many grocery stores and pharmacies. Coinstar charges a percentage fee (usually 10% or more) to count your coins, but it gives you cash or a gift card immediately. You can then deposit the cash at Chase.
If you have a very large amount of coins, some banks and credit unions offer coin-counting services to non-members for a fee. Calling around to local financial institutions may turn up a lower-cost option than Coinstar.
Frequently Asked Questions
Do I need to call ahead before bringing coins to Chase?
Yes, calling your branch is a good idea. Ask whether they have a working coin-counting machine and what their current process is for coin deposits. This will save you a trip if the machine is broken or if the branch has stopped accepting coins.
Can I deposit coins through a Chase ATM?
No. Chase ATMs do not accept coin deposits. Coins must be brought to a branch in person, either to use the coin machine or to deposit hand-rolled coins with a teller.
What if I have foreign coins mixed in with my US coins?
The coin machine will reject foreign coins. If you are hand-rolling coins, remove any foreign coins before sealing the wrappers. Chase will not deposit foreign currency as coins; you would need to exchange them separately.
Is there a limit to how many coins I can deposit?
Chase does not publish a specific coin deposit limit, but very large deposits may require advance notice or may be processed differently. If you have more than a few hundred dollars in coins, call your branch ahead of time to ask how they prefer to handle it.
Will Chase charge me a fee to deposit coins?
No. Depositing coins at a Chase branch is free for personal account holders. Business accounts may have different terms; ask your account manager.