How to find Chase bank hours for today
Chase publishes its hours on its website and in the mobile app, and those are the only sources you should trust. Go to chase.com, click "Locations" in the top menu, enter your zip code or address, and the branch nearest you will show its hours for today. The mobile app has the same feature under the menu icon.
Most Chase branches open at 9 a.m. on weekdays and close between 5 and 6 p.m., but some locations stay open until 7 p.m. or later. Saturday hours typically run 9 a.m. to 1 p.m. Chase branches are closed on Sundays and federal holidays. If you need to verify before you go, the location page will tell you whether the branch is open right now.
If the branch you want to visit shows as closed, check the next nearest location—Chase branches are not evenly distributed, and the closest one may have different hours than you expect.
Key Takeaways
- Chase branch hours vary by location, so check chase.com or the mobile app for your specific branch before you go.
- Most branches open at 9 a.m. on weekdays and close between 5 and 6 p.m., with shorter Saturday hours and no Sunday service.
- Federal holidays close all Chase branches, even if a specific location normally opens on that day.
- If your branch is closed, the location finder will show you other nearby branches and their hours.
What to do if your branch is closed today
If the branch you need is closed, you have several options depending on what you need to do. For deposits, transfers, bill payments, and balance checks, use the Chase mobile app or website—these work 24 hours a day. For checks, use mobile deposit through the app, which lets you photograph the front and back and submit it without visiting a branch.
If you need cash, use any Chase ATM or any ATM in the MoneyPass network (which includes thousands of ATMs outside Chase branches). If you need to speak to someone, call Chase customer service at the number on the back of your card. Phone support is available 24/7 for account questions, fraud reports, and card issues.
If you need to do something that requires a teller—such as opening a new account, getting a cashier's check, or discussing a loan—you will have to wait until the branch reopens. Call ahead to confirm the branch is open and to ask whether you need an appointment, since some Chase locations now require them for certain services.
Chase ATM access when branches are closed
Chase ATMs are available outside branch buildings 24 hours a day. You can withdraw cash, deposit checks and cash, transfer money between accounts, and check your balance at any Chase ATM using your debit card or mobile wallet. There is no fee for using a Chase ATM if you have a Chase account.
If you do not see a Chase ATM nearby, use the MoneyPass network. Chase participates in MoneyPass, which means you can use thousands of ATMs at grocery stores, pharmacies, and other locations without a Chase fee. Your own bank may charge a fee for using an out-of-network ATM, so check your account terms.
Online and mobile banking when branches are closed
Chase online banking and the mobile app work around the clock, even when all branches are closed. You can pay bills, transfer money between your own accounts, send money to other people through Chase QuickPay, check your balance, review transactions, and set up alerts. You can also deposit checks by photographing them with the mobile app.
If you need to move money urgently, use a transfer or QuickPay rather than waiting for a branch to open. Transfers between your own Chase accounts are instant. Transfers to other banks typically take one to three business days, depending on the receiving bank. QuickPay to another person's Chase account is usually instant if both accounts are linked.
Chase customer service by phone when branches are closed
Call the number on the back of your Chase card to reach customer service 24 hours a day. You can report a lost or stolen card, dispute a transaction, ask about your account, request a wire transfer, or report fraud. The phone line is staffed around the clock, and you do not have to wait for a branch to open.
Have your card number or account number ready when you call. If you are reporting fraud or a lost card, the representative can freeze your account immediately and issue a replacement card. For other questions, the wait time varies depending on call volume, but you will reach a person without having to visit a branch.
Planning ahead for services that require a branch visit
Some transactions require you to visit a branch in person. These include opening a new account, applying for a loan, getting a cashier's check, ordering a large amount of cash, or discussing account issues that need a manager's review. If you need one of these services, plan to visit during branch hours.
Many Chase branches now require appointments for account openings and loan discussions. Before you go, call the branch or check chase.com to see whether an appointment is needed. Scheduling ahead also means you will not have to wait in line when you arrive.
Frequently Asked Questions
Is Chase open on holidays?
No. Chase branches close on federal holidays including New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas. ATMs and online banking remain available 24/7 on holidays. Check chase.com for your specific branch's holiday schedule if you are unsure whether a particular day is observed.
Can I do everything I need online instead of going to a branch?
Most routine transactions work online or through the app: transfers, bill payments, deposits, and balance checks. Account openings, loan applications, cashier's checks, and large cash orders require a branch visit. If you are unsure whether your specific need can be handled online, call customer service at the number on your card.
What if I need to deposit cash and the branch is closed?
Use a Chase ATM to deposit cash 24 hours a day. The deposit is credited to your account immediately or by the next business day, depending on the time you deposit. If you do not see a nearby Chase ATM, call customer service to ask about alternatives or wait until the branch reopens.
Do all Chase branches have the same hours?
No. Hours vary by location, day of the week, and season. Some branches open at 9 a.m. and close at 5 p.m.; others stay open until 7 p.m. or later. Always check the specific branch on chase.com or the app rather than assuming all locations have the same schedule.