Truist Bank offers notary services at most branches, but availability varies by location and you'll need to call ahead to confirm
Truist Bank does have notaries available at many of its branches across the Southeast and Mid-Atlantic regions. However, not every branch employs a notary, and hours vary. The fastest way to learn about your nearest Truist location has one is to call the branch directly — the bank's website branch locator can give you the phone number, and staff can tell you whether a notary is on site that day and whether you need an appointment.
Truist notaries typically charge a fee per signature, though the exact amount depends on your state and the specific branch. Some branches may waive the fee for account holders, but this is not may provide across all locations. You'll want to ask about cost when you call to confirm availability.
Key Takeaways
- Truist Bank notaries are available at many branches, but not all, so you must call your local branch to confirm before visiting.
- Fees per signature vary by state and branch, and some locations may waive fees for customers with Truist accounts.
- You will likely need an appointment, especially if the branch is busy, so plan ahead rather than dropping in.
- Bring a valid government-issued photo ID and the document that needs notarizing when you visit.
How to locate a Truist notary near you
Start at Truist's website branch locator tool. Enter your zip code or city, and the results will show nearby branches. Click on the branch address to see its phone number and hours.
Call the branch directly and ask: "Do you have a notary available?" If they say yes, ask whether you need an appointment, what the fee is, and what hours the notary works. Some branches have a notary on staff only certain days of the week, so confirming the schedule before you go saves a wasted trip.
If your nearest Truist branch does not have a notary, ask the staff member whether they can refer you to another Truist location that does, or whether they know of a notary service nearby. Many branches keep a list of local notaries for customers who cannot use the in-house service.
What to bring when you visit
Bring a valid government-issued photo ID — a driver's license, passport, or state ID card. The notary must verify your identity before notarizing any document.
Bring the original document that needs to be notarized. Notaries cannot notarize copies or digital versions; they must see and work with the actual paper document. If you need multiple copies notarized, bring all of them.
Do not sign the document before you arrive. The notary must watch you sign it in their presence. If you have already signed, the notary cannot notarize it, and you may need to obtain a new copy of the document to start over.
Fees and what they cover
Truist notary fees are typically charged per signature, not per document. A single signature might cost $5 to $15, depending on your state and the specific branch. If a document requires multiple signatures, you may be charged for each one.
Some Truist branches waive notary fees for customers who maintain certain types of accounts with the bank, such as checking or savings accounts. Call ahead to ask whether this applies to you — do not assume the fee will be waived.
The fee covers the notary's time to verify your identity, watch you sign, and apply their seal and signature to the document. It does not cover any legal advice or help filling out the document itself.
When Truist notaries cannot help
Truist notaries can notarize most standard documents — powers of attorney, affidavits, loan documents, and property deeds. However, some documents fall outside their scope. Notaries cannot notarize documents if they have a financial interest in the outcome, if they are a party to the document, or if they know the signer is signing under duress or fraud.
Certain documents may require a notary with special training, such as a loan signing agent for mortgage documents or a certified signing agent for legal proceedings. Truist branches may not offer these specialized services. If the document is complex or unusual, ask the notary when you call whether they can handle it.
Alternatives if your branch has no notary
If Truist cannot help, check whether other banks in your area offer notary services. Many regional and national banks provide this service to customers and non-customers alike, though fees and availability vary.
UPS stores, FedEx Office locations, and some shipping centers employ notaries and are often open longer hours than banks. These services typically charge $5 to $25 per signature and do not require an appointment at many locations, though calling ahead is still wise.
Your state bar association, county clerk's office, or local library may maintain a list of independent notaries in your area. Some notaries work from home offices and come to you, which can be convenient if you have multiple documents or mobility challenges. Expect to pay a travel fee in addition to the per-signature charge.
What happens after notarization
Once the notary has notarized your document, you will receive the original with the notary's seal, signature, and stamp applied. Keep this original in a safe place — it is the official version and may be required by the organization requesting the notarization.
Some organizations ask for certified copies of notarized documents. A certified copy is a photocopy that a notary has verified matches the original and has sealed. Truist notaries can usually provide certified copies for an additional fee, though you may need to return to the branch or wait a few days for the copies to be prepared.
Frequently Asked Questions
Can I get a notary at Truist without being a customer?
Most Truist branches will notarize documents for non-customers, though some may charge a higher fee or require an appointment. Call your local branch to ask their policy. A few branches may refuse non-customer notarizations, so having a backup option is wise.
Do I need an appointment to see a Truist notary?
Many branches prefer appointments, especially during busy hours, but some will notarize walk-ins if a notary is available. Calling ahead to ask about the branch's policy and to schedule a time ensures you will not waste a trip or wait a long time.
What if I need a notary outside of bank hours?
Truist branches keep standard banking hours, so evening and weekend notary services are not available. UPS stores, FedEx Office, and independent notaries often have extended hours and may work weekends. Search online for "notary near me" to find options open when you need them.
Can a Truist notary notarize a document I signed at home?
No. The notary must watch you sign the document in their presence. If you have already signed it, you will need a fresh copy of the document to bring to the notary, and you must sign it there while they observe.
How long does notarization take?
A simple notarization usually takes 5 to 10 minutes. The notary will verify your ID, watch you sign, apply their seal, and you are done. If the branch is busy or the document is complex, it may take longer.