Chase offers notary services at most branches, but availability and cost vary by location
Chase Bank does provide notary services at many of its branches, but it is not may provide at every location. The service is typically free for Chase customers and may carry a fee for non-customers, though the exact cost and availability depend on which branch you visit. Before you go to a Chase branch expecting to have a document notarized, call ahead to confirm that the specific location offers the service and ask whether you need an appointment.
Chase does not advertise notary services as prominently as it does other banking services, which means many customers do not know it is an option. The bank does not maintain a central list of which branches have notaries on staff or their hours, so your best move is to contact the branch directly by phone.
Key Takeaways
- Most Chase branches have notary services available, but not all locations offer them, so you must call your local branch to confirm.
- The service is typically free for Chase customers who hold an account at that branch, and may cost $5 to $15 for non-customers depending on location.
- You will need to bring a valid government-issued photo ID and the document that needs notarizing; the notary will not notarize blank documents.
- Chase notaries can notarize most common documents like powers of attorney, affidavits, and loan documents, but cannot notarize certain specialized documents like wills in some states.
- If your local Chase branch does not offer notary services, you can find alternatives through your state's notary public directory or by visiting a UPS Store, library, or title company.
How to learn about your Chase branch has a notary
Call the branch directly and ask whether a notary is available. You can find the phone number for your nearest Chase branch by visiting Chase.com and using their branch locator tool, or by calling Chase customer service at 1-800-935-9935. When you call, ask specifically whether the notary is available on the day and time you plan to visit, since notaries may work limited hours or may be unavailable on certain days.
Some branches have notaries available during all business hours, while others may have only one notary who works part-time or by appointment. If the branch tells you they do not offer notary services, ask whether they can refer you to a nearby Chase location that does, or ask for the name of a local notary public.
What documents Chase notaries can and cannot notarize
Chase notaries can notarize most common documents, including powers of attorney, affidavits, loan documents, property deeds, and statutory declarations. They can also notarize documents for out-of-state use in most cases, though some states have specific rules about how documents must be notarized.
Chase notaries cannot notarize certain documents, including wills (in most states), documents where the signer is not present, or documents that are already signed. They also cannot notarize blank documents or documents with blank spaces that will be filled in later. If you are unsure whether your document can be notarized, describe it to the notary when you call the branch, and they can tell you whether it is something they can handle.
What to bring when you visit a Chase notary
Bring a valid government-issued photo ID, such as a driver's license, passport, or state ID card. The notary must verify your identity before notarizing any document. Bring the original document that needs to be notarized—photocopies cannot be notarized. If the document has multiple pages, bring all of them.
Bring enough copies of the document for your own records if you need them. The notary will notarize the original, and you can make copies afterward if needed. Some organizations may require multiple notarized copies, so ask ahead of time how many you will need.
Cost of Chase notary services
Chase notary services are free for customers who hold an account at the branch where you are having the document notarized. For non-customers, the cost typically ranges from $5 to $15 per document, though some branches may charge differently. Call ahead to ask about the exact fee at your location.
Some Chase branches may waive the fee for non-customers in certain situations, such as if you are opening a new account or if the document is related to a Chase product like a mortgage or loan. It never hurts to ask, but do not count on a waiver.
Alternatives if Chase does not have a notary or is not convenient
If your Chase branch does not offer notary services or their hours do not work for you, several other options are available. Your state's Secretary of State office maintains a directory of notaries public in your area, which you can search online. Many libraries offer free or low-cost notary services to the public, and some require you to have a library card while others do not.
UPS Store locations often have notaries on staff and are open longer hours than banks, including evenings and weekends. Title companies, real estate offices, and law offices also provide notary services, usually for a fee. Some insurance agents and mortgage brokers have notaries available to their customers. If you need the document notarized urgently, calling around to these options may get you faster service than waiting for a Chase appointment.
What happens after the notary notarizes your document
The notary will sign and stamp the document, usually in a specific location on the page. The notary's seal and signature confirm that they verified your identity and that you signed the document in their presence. Keep the notarized document in a safe place, as you may need it for legal, financial, or property-related purposes.
Some organizations require the notarized document to be delivered within a certain timeframe, so check with whoever requested the notarization to see if there are any deadlines. If you need additional notarized copies, you can either have the notary notarize more copies, or in some cases you can make photocopies of the already-notarized document and those copies may be accepted.
Frequently Asked Questions
Do I need an appointment to get a document notarized at Chase?
Most Chase branches accept walk-ins for notary services, but some locations may require an appointment, especially if the notary is part-time or very busy. Call your branch ahead of time to ask whether you can walk in or whether you need to schedule a time. Having an appointment guarantees the notary will be available when you arrive.
Can Chase notarize a document if I am not a Chase customer?
Yes, Chase will notarize documents for non-customers, though you will likely be charged a fee of $5 to $15 depending on the branch. You will still need to bring a valid photo ID and the original document. Some branches may have different policies, so call ahead to confirm.
What if the notary says they cannot notarize my document?
Ask the notary why they cannot notarize it—they may be able to explain what needs to change or suggest an alternative. If the document truly cannot be notarized by a standard notary, you may need a specialized notary, such as a loan signing agent for mortgage documents or a certified signing agent for legal documents. Your state's notary directory can help you find specialists.
Can I get a document notarized remotely through Chase?
Chase does not currently offer remote notary services. You must visit a branch in person with your ID and the original document. Some other providers offer remote notarization through video, but Chase is not among them at this time.
How long does it take to get a document notarized at Chase?
The notarization itself usually takes 5 to 10 minutes once the notary verifies your identity and reviews the document. Wait times depend on how busy the branch is and whether you have an appointment. Calling ahead or visiting during off-peak hours can reduce your wait time.