Chase offers notary services at most branches, but availability and cost vary by location
Chase Bank does provide notary services at many of its branches across the United States. However, the service is not uniform—some branches offer it free to account holders while others charge a fee, and some branches do not offer it at all. Before you go to a Chase location expecting to have a document notarized, you need to confirm that your specific branch has a notary available and understand what they will and will not notarize.
The most direct way to find out is to call your local Chase branch and ask whether they have a notary on staff and whether the service is free or paid. If your branch does not have a notary, the branch staff can usually direct you to another Chase location nearby that does, or they may be able to refer you to an alternative.
Key Takeaways
- Chase branches typically offer notary services, but you must call ahead to confirm your specific branch has one available.
- Chase account holders often receive free notary services, while non-account holders may be charged a fee that varies by branch.
- Chase notaries will not notarize certain documents, including powers of attorney in some states and documents where the signer is not physically present.
- If your branch does not have a notary, ask the staff for a referral to another Chase location or a nearby alternative.
- Bring a valid government-issued photo ID and the original document you need notarized—copies cannot be notarized.
What Chase notaries will and will not do
Chase notaries can notarize affidavits, powers of attorney (in most states), loan documents, and general acknowledgments. They will not notarize documents if the signer is not physically present in the branch, and they cannot notarize documents they themselves have a financial interest in. Some states have restrictions on what powers of attorney a notary can witness, so if you are having a power of attorney notarized, mention the state where it will be used when you call.
Chase notaries also cannot notarize blank documents or documents with blank spaces that will be filled in later. The document must be complete and ready to sign. If you are unsure whether Chase can notarize your specific document, describe it to the branch staff when you call—they can tell you whether it falls within their scope.
Cost and whether you need to be a customer
Chase account holders typically receive free notary services at their branch. Non-account holders are usually charged a fee, though the amount varies by location—some branches charge $5 to $15 per signature, while others may charge more. A few branches do not charge non-account holders, so it is worth asking when you call.
You do not have to be a Chase customer to use their notary services, but being one usually means the service is free. If you are not a customer and want to avoid a fee, ask the branch whether they can refer you to a free notary service in your area, such as a public library or a title company.
How to find a Chase notary and what to bring
Start by calling your local Chase branch directly. Ask whether they have a notary available and whether you need an appointment. Many branches can notarize documents on a walk-in basis, but some require you to schedule ahead, especially if the notary is shared among multiple branches. If your branch does not have a notary, ask for the nearest Chase location that does.
When you go to the branch, bring the original document you need notarized and a valid government-issued photo ID—a driver's license, passport, or state ID card. The notary will verify your identity, watch you sign the document, and then apply their seal and signature. The whole process usually takes 5 to 10 minutes. Do not sign the document before you arrive at the branch; the notary must witness your signature.
When Chase notary services may not be your best option
If your branch does not have a notary or charges a fee you want to avoid, consider alternatives. Many public libraries offer free notary services to cardholders, and some do not require a library card. Title companies, real estate offices, and UPS stores with notary services are also widely available, though UPS stores typically charge $10 to $25 per signature.
If you need notarization for a time-sensitive document or outside normal business hours, an online notary service may be faster, though these services work differently—they use video conferencing and are not available in all states. For routine documents during business hours, a local Chase branch or library is usually the simplest route.
What to do if Chase cannot notarize your document
If the Chase notary tells you they cannot notarize your document, ask why. If it is because of a state-specific restriction on powers of attorney or another legal limit, the notary can explain what type of notary or service you need instead. If it is because the document is incomplete or you have not brought proper ID, you can fix those issues and return.
If Chase simply cannot help, the branch staff should be able to refer you to another notary in the area. You can also search online for "notary public near me" or contact your state's notary licensing board for a list of notaries in your area. Some states maintain searchable databases of licensed notaries on their Secretary of State website.
Frequently Asked Questions
Is notary service free at Chase for non-account holders?
Most Chase branches charge non-account holders a fee, typically $5 to $15 per signature, though some branches may charge more or offer it free. Call your local branch to ask about their specific fee. Account holders usually receive the service free.
Can I notarize a document online through Chase?
Chase does not offer online notary services. Notarization at a Chase branch requires you to be physically present with your original document and valid ID. If you need remote notarization, you will need to use a separate online notary service.
Do I need an appointment to get a document notarized at Chase?
Many Chase branches handle notarization on a walk-in basis, but some require an appointment, especially if the notary is shared among multiple locations. Call your branch ahead of time to ask whether you need to schedule.
What if I sign the document before going to Chase?
The notary cannot notarize a document you have already signed. The notary must watch you sign it. If you have already signed, you will need to obtain an unsigned copy or have the notary notarize your signature on the already-signed version, which may not be accepted by the entity requesting the notarization.
Can Chase notarize a power of attorney?
Chase can notarize most powers of attorney, but some states restrict what type of power of attorney a notary can witness. Tell the branch staff which state the power of attorney will be used in when you call, and they can confirm whether Chase can notarize it.